Michelle Reed

Been going to Cortese Ford for 25+ years. We’ve purchased and leased vehicles and used their collision shop. This latest visit was for an oil change on our 2023 Ford Explorer and their servi We’ve purchased and leased vehicles and used their collision shop. This latest visit was for an oil change on our 2023 Ford Explorer and their service dept is the only place I trust my 2004 Mustang GT convertible. Great service department and staff. They do quality work. More

by Donski Verified Customer Verified Customer

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Cortese recently picked up my Explorer which need both rear wheel bearings replaced. That pick-up and delivery service is so convenient. My vehicle was returned in perfect working condition, as it has al rear wheel bearings replaced. That pick-up and delivery service is so convenient. My vehicle was returned in perfect working condition, as it has always been for the past 8 years of service they have been servicing my SUV. More

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The Service Recovery Specialist Michelle (not sure if that is her actual title) and the service manager value their customers which is evident in the follow up the do to make sure their customers receive that is her actual title) and the service manager value their customers which is evident in the follow up the do to make sure their customers received the highest level of service. More

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Cortese Lincoln is the best! ! They offer a come to you oil change service that is wonderful!! Knowledgeable technician who explains the process thoroughly! ! They offer a come to you oil change service that is wonderful!! Knowledgeable technician who explains the process thoroughly! More

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I've patronized Cortese twice for purchasing new vehicles. The process was painless and friendly and will recommend this dealership to family and friends. vehicles. The process was painless and friendly and will recommend this dealership to family and friends. More

by patgiannone1@gmail.com Verified Customer Verified Customer

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Felt like I stepped back into 1955! Felt like a tremendous bother, while interrupting this Neanderthals' texting, and asking for an estimate on having some parts replaced. He finally lo Felt like a tremendous bother, while interrupting this Neanderthals' texting, and asking for an estimate on having some parts replaced. He finally looked up and said "What's up?" When I asked for the specific part by name, this guy gave me a look like I was an idiot. Then asked if it was something different. I told him no, then gave an explanation as to where the part is located. Again, looked at me like I had no idea what I was talking about. He then casually said "Yeah, I'll let them know" with a tone that was obvious he could care less, which was spot on as I never got the quote. Guess if I was a male, we would have been pals and he would have cared to help. **Women- do your selves a favor and take your hard earned money elsewhere! More

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Communication is not good. Took me several calls to get someone to call me back. frustrating Took me several calls to get someone to call me back. frustrating More

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Very good used vehicle and value for the price. Very clean and friendly staff. Easy transaction Very clean and friendly staff. Easy transaction More

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Awesome experience! The whole staff was great to work with. A very smoothe sale/ purchase. The whole staff was great to work with. A very smoothe sale/ purchase. More

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Mike Nazzaro and his team have always been great to work with. Very accommodating & get the job done. with. Very accommodating & get the job done. More

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