Darren Van Orden
Service Writer
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
191 Reviews
Write a Review191 Reviews of Darren Van Orden
July 23, 2026
Love the service department! Great customer service, quick turn around and the convenience of dropping off and/or picking up the vehicle adds a stress free factor, we all know ho Great customer service, quick turn around and the convenience of dropping off and/or picking up the vehicle adds a stress free factor, we all know how expensive things are so its nice not to stress about how to get to and from the dealership! Thanks Keith and Darren, and the Service Team. More
Other Employees Tagged: Keith Osier
July 22, 2026
Can’t say enough about how well I was treated. They were all awesome. They listened & resolved issues when they needed to be, but most of all they listened. They were all awesome. They listened & resolved issues when they needed to be, but most of all they listened. More
Other Employees Tagged: John Cortese, Keith Osier, Darren Sneddon, Phil Valenti, Samantha Cortese , Serena Flesch
July 10, 2026
Being in the transportation industry and owning a courier business has had me bringing my vans in for service plenty of times. Every time I have been to this location I have been met with nothing but friendl business has had me bringing my vans in for service plenty of times. Every time I have been to this location I have been met with nothing but friendly faces, attentive technicians, and an overall good experience. Would recommend for anyone looking for fair and transparent service More
Other Employees Tagged: Keith Osier, Scott Rhodes, Jack Hawes
July 09, 2026
They make Servicing your vehicle a smooth process. I was kept in the loop with updates and completion down to the penny! I was kept in the loop with updates and completion down to the penny! More
Other Employees Tagged: Keith Osier
July 02, 2026
I had a New York State inspection done this week. It was very quick and easy. The waiting room was very comfortable and even had a space for setting up a laptop to do work. One of the Service guys It was very quick and easy. The waiting room was very comfortable and even had a space for setting up a laptop to do work. One of the Service guys buffed out a small scratch in my door too and didn’t even charge me. I was so happy. More
Other Employees Tagged: Keith Osier, Scott Rhodes, Jack Hawes
June 24, 2026
The service department really takes care of their customers. I dropped off my truck and they took me back to work and then dropped off my vehicle back to my work. Joe coon called me later for paymen customers. I dropped off my truck and they took me back to work and then dropped off my vehicle back to my work. Joe coon called me later for payment. Now that is service at its finest. Cortese #1 Luke More
Other Employees Tagged: John Cortese, Darren Sneddon, Joe Cavallario, Jack Hawes, Phil Valenti, Samantha Cortese, Michelle Reed, Olivia Daniels , The team at Cortese.
June 16, 2026
We have been loyal customers of Cortese Ford for 19 years. Their Ford service department is best. Darren, Keith, Tommy and the rest of the crew are knowledgeable, friendly, extremely helpful, accommod years. Their Ford service department is best. Darren, Keith, Tommy and the rest of the crew are knowledgeable, friendly, extremely helpful, accommodating and their work is done correctly, in a timely manner. We strongly recommend Cortese Ford. More
Other Employees Tagged: Keith Osier , The mechanic- Tommy
June 15, 2026
Did major work on my F550 was very pleased with the work and done in a timely manner for what they had to do. and done in a timely manner for what they had to do. More
Other Employees Tagged: Jack Hawes
June 09, 2026
Everyone at the dealership is very pleasant and helpful. The waiting area is always clean and comfortable. Darren is great communicator and VERY helpful! I pass 2 or 3 Ford dealerships to get to Cortese... The waiting area is always clean and comfortable. Darren is great communicator and VERY helpful! I pass 2 or 3 Ford dealerships to get to Cortese...and it's been worth the trip for sales and service. More

