Darren Van Orden
Service Writer
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
211 Reviews
Write a Review211 Reviews of Darren Van Orden
October 19, 2026
Keith and Darren VanOrden always take care of me and look out for my best interests! out for my best interests! More
Other Employees Tagged: Keith Osier
October 15, 2026
Cortese Ford have always provided me with excellent service for my Ford F150 Pickup Truck. service for my Ford F150 Pickup Truck. More
Other Employees Tagged: Keith Osier, Scott Rhodes, Jack Hawes, Joe Coon
October 13, 2026
Your service department lied to me and told me the transmission wasn't covered under my vehicle's extended warranty plan. I believe this was done in an attempt to get me to pay cash for the replaceme transmission wasn't covered under my vehicle's extended warranty plan. I believe this was done in an attempt to get me to pay cash for the replacement instead of the set amount that comes from a warranty service plan. I believe the service department also falsified statements to me, saying that they had never dealt with the continued Service plan provided in the link directly from the Ford website. I understand that this may be a 3rd party, but this is still a Ford product. I verified this by calling the warranty company and going through the Ford website. I also think your service department put me behind customers who were paying cash, and as a result, I ended up waiting over a month to get my truck back. This is not the first issue I have had with your service dept. But it is the last. I will never set foot in a Cortese dealership again. More
October 10, 2026
I had a flat tire and Cortese got me in and out in one day. Thank you! day. Thank you! More
Other Employees Tagged: Keith Osier, Scott Rhodes, Jack Hawes, Joe Coon
October 08, 2026
I’ve done business with them for over 10 years now. Always professional and pleasant to deal with. Always professional and pleasant to deal with. More
Other Employees Tagged: John Cortese, Darren Sneddon , Bryce Seely
September 29, 2026
I received an exceptional customer service , Daren and and the staff members were courteous , knowledgeable , professional and polite. My car was serviced timely and completed in time. and the staff members were courteous , knowledgeable , professional and polite. My car was serviced timely and completed in time. More
Other Employees Tagged: Keith Osier
September 28, 2026
I found that my truck was leaking oil from somewhere. I immediately called Cortese and they had me bring the Truck in right away without an appointment. I had to leave it unsure when I might get it back. I immediately called Cortese and they had me bring the Truck in right away without an appointment. I had to leave it unsure when I might get it back. The very next morning my service representative called me and told me the truck was ready to pick up. Because it was leaking oil they decided to pin point the leak and fix it right away. That’s what I call excellent service. Kudos to Zach, Scott and the mechanic that worked on it. More
Other Employees Tagged: Keith Osier, Scott Rhodes
September 26, 2026
Darren and Joe are friendly and professional each and every time I'm in for service. I have 5 Ford dealers within a reasonable area and I choose to use Cortese for all my services. every time I'm in for service. I have 5 Ford dealers within a reasonable area and I choose to use Cortese for all my services. More
Other Employees Tagged: Joe Coon

