Cortese Ford Lincoln - Service Center
Rochester, NY
1,256 Reviews of Cortese Ford Lincoln - Service Center
Good Service Darren Van Orden Service Adviser and mechanics did everything they said they would do every time to my satisfaction. Thank You for good service on Darren Van Orden Service Adviser and mechanics did everything they said they would do every time to my satisfaction. Thank You for good service on my Transit 350.Van. More
Excellent It was a Quick in and a quick out, was easy to schedule, very friendly Staff, and they did what I asked. All was good. It was a Quick in and a quick out, was easy to schedule, very friendly Staff, and they did what I asked. All was good. More
Excellent! Stellar! Superb! I have two Fords that needed service. I stopped in and spoke with Darren. He scheduled both vehicles on consecutive days. The first day I dropped my t I have two Fords that needed service. I stopped in and spoke with Darren. He scheduled both vehicles on consecutive days. The first day I dropped my truck off, it needed an inspection. Darren called me and told me it was close enough to my checkup that I should go ahead and take “The Works” package. I said go with it and I went to breakfast with a friend. When I was done with breakfast I went back to get my truck. The following day I took my wife’s Escape in for “The Works”. This time I waited comfortably in the lounge. The service was done in less than 1 hour. My wife and I are extremely satisfied with our experiences at Cortese Ford. I would recommend them to everyone. More
Car Battery To start off it was VERY Rocky. From the customer service Reps , To the managers to the service center people over at Doge as well. At first I felt as To start off it was VERY Rocky. From the customer service Reps , To the managers to the service center people over at Doge as well. At first I felt as if no one was helping and no one cared . But then I met Nick at Doge he set me up and explained everything to me . At first I had a rough start with the manager Keith at Ford due to his customer service but it was turned around and they got me squared away! And it only took 4 hours for my problem to be solved , im a happy camper! Go check em out More
Quick and Efficient The service I had was great. I had no difficulty dropping off my car while I was out and had to run errands. I was notified when the car's service was The service I had was great. I had no difficulty dropping off my car while I was out and had to run errands. I was notified when the car's service was completed making it easy to know when I had to come back and pick it up. Patrick was very friendly and looked into additional requests on the spot. More
Excellent service Service was fast & efficient. I was told exactly what needed to be done & how long it would take. I returned to the dealership to find my car ready ju Service was fast & efficient. I was told exactly what needed to be done & how long it would take. I returned to the dealership to find my car ready just as I was quoted More
Battery change Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. More
Top notch service dept. The service dept. keeps me posted on work that needs to be done and doesn’t try to sell me work that I don’t need. The service dept. keeps me posted on work that needs to be done and doesn’t try to sell me work that I don’t need. More
Helpful and courteous They were friendly and prompt. I felt comfortable there. They applied my coupon and had the car done quickly. They were very organized. I will look f They were friendly and prompt. I felt comfortable there. They applied my coupon and had the car done quickly. They were very organized. I will look forward to my next visit. More
I was extremely pleased with all involved Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purc Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purchased over 10 vehicles in the past 6 years More