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Cortese Ford Lincoln - Service Center
Rochester, NY
1,257 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,257 Reviews of Cortese Ford Lincoln - Service Center
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Verified Customer
March 02, 2022
Vehicle was serviced quickly, and all items were completed. Jack is thorough, and ensured all items were addressed. completed. Jack is thorough, and ensured all items were addressed. More
by bill.ludwig14
Employees Worked With
March 01, 2022
They were to busy to even look at my vehicle that I paid them 34,000 dollars for them 34,000 dollars for More
by corry.johnson7
Employees Worked With
February 28, 2022
Coryese ford always takes care of our. Car. And every thing gets done right the first time thank you Car. And every thing gets done right the first time thank you More
by steveintini7
Employees Worked With
February 26, 2022
In my five year experience with dealing with Cortese Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience Ford, I have unfortunately learned that they seem to do the bare minimum for their customers. It is never anywhere close to an enjoyable experience whenever I have to take my car in for service as I am typically made to wait hours for something as straightforward as an oil change. Customer service is consistently very lacking—during my last visit, the service employee was visibly annoyed when he had to call someone for an answer to a simple question about their warranties. When these issues were brought to a “manager,” only excuses were given. To add insult to injury, the car I purchased from them has had nothing but problem after problem after problem, so I will be choosing to take my business elsewhere from now on. I don’t trust this organization to adequately service cars, and would rather even pay more elsewhere (however doubtful that seems) then have to deal with them again. More
by mfantauzzo
February 24, 2022
I was worried it would be a long process, but they finished in less than a day! finished in less than a day! More
by Jess816
Employees Worked With
February 22, 2022
Was very please with the service I received. Having been at a previous dealership it was refreshing to be treated so well Having been at a previous dealership it was refreshing to be treated so well More
by DAROBINSON1
Employees Worked With
