Cortese Ford Lincoln - Service Center

Service was good and they kept me informed throughout the process. The car seems to be working well after the service so they did a good job with the service as a whole. process. The car seems to be working well after the service so they did a good job with the service as a whole. More

Good work for a fair price done in a reasonable amount of time. My only negative is that the service writer did not introduce himself to me so I really don’t know who I worked with. He did a good job. time. My only negative is that the service writer did not introduce himself to me so I really don’t know who I worked with. He did a good job. More

Al is always consistent with "customer is number one ". Thanks again Al. It makes coming back a whole lot easier to accept for compromised auto circumstances. Thanks again Al. It makes coming back a whole lot easier to accept for compromised auto circumstances. More

Always have great service when visiting this dealership. I have went to to West Herr because it’s closer to my house but have found that Cortese outperforms them in every way . Highly recommend Cortese for I have went to to West Herr because it’s closer to my house but have found that Cortese outperforms them in every way . Highly recommend Cortese for any service . More

Darren once again was top notch in his professionalism and care he took when I had my F-150 serviced. He kept me informed and did what it took get my truck's brakes fixed quickly. and care he took when I had my F-150 serviced. He kept me informed and did what it took get my truck's brakes fixed quickly. More

I was met immediately by Al and made to feel comfortable. He explained how things worked as this was my first visit to this dealership. It was also my very first service with my 2020 Ford Ranger. I chose NOT He explained how things worked as this was my first visit to this dealership. It was also my very first service with my 2020 Ford Ranger. I chose NOT to use the dealership where I purchased my truck. I think I’ve made the right decision. More

My car had two issues tied to a part being relaxed. After being told by the repair manager that both problems were corrected with this install, and after paying for the repairs, I was disappointed to learn o being told by the repair manager that both problems were corrected with this install, and after paying for the repairs, I was disappointed to learn only one of the two issues was resolved. More

In and out in 1 hour for an oil change and inspection. What more could you ask for? Oh wait, you need more words. One two, buckle my shoe......I'm out What more could you ask for? Oh wait, you need more words. One two, buckle my shoe......I'm out More

I always love the ultimate service I receive when I bring my Ford Edge vehicle in for general maintenance! The service department is the best! my Ford Edge vehicle in for general maintenance! The service department is the best! More

Pros: Professional, courteous, communicated well and made recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are n recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are no designated signs in the parking lot for returning customers in this situation. Annoying as I drove around aimlessly trying to determine where best to park my rental. Doesn't make sense to park 5-600 feet away where the rental department is related to my car. Customer service opportunity. More