Cortese Ford Lincoln - Service Center

I was met immediately by Al and made to feel comfortable. He explained how things worked as this was my first visit to this dealership. It was also my very first service with my 2020 Ford Ranger. I chose NOT He explained how things worked as this was my first visit to this dealership. It was also my very first service with my 2020 Ford Ranger. I chose NOT to use the dealership where I purchased my truck. I think I’ve made the right decision. More

My car had two issues tied to a part being relaxed. After being told by the repair manager that both problems were corrected with this install, and after paying for the repairs, I was disappointed to learn o being told by the repair manager that both problems were corrected with this install, and after paying for the repairs, I was disappointed to learn only one of the two issues was resolved. More

In and out in 1 hour for an oil change and inspection. What more could you ask for? Oh wait, you need more words. One two, buckle my shoe......I'm out What more could you ask for? Oh wait, you need more words. One two, buckle my shoe......I'm out More

I always love the ultimate service I receive when I bring my Ford Edge vehicle in for general maintenance! The service department is the best! my Ford Edge vehicle in for general maintenance! The service department is the best! More

Pros: Professional, courteous, communicated well and made recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are n recommendation for the best interest of the job at hand and was appropriate. Cons:. Had no clue where to park to pick up my vehicle as there are no designated signs in the parking lot for returning customers in this situation. Annoying as I drove around aimlessly trying to determine where best to park my rental. Doesn't make sense to park 5-600 feet away where the rental department is related to my car. Customer service opportunity. More

Great service and people, waiting room is a little dated and small but very pleased thank you very much, 25 word minimum is foolish. Thanks again and small but very pleased thank you very much, 25 word minimum is foolish. Thanks again More

Al Rossiter, my Cortese Ford service manager, is helpful, informative, supportive, and good at explaining technicalities. He's why I keep going to Cortese Ford for my maintenance. informative, supportive, and good at explaining technicalities. He's why I keep going to Cortese Ford for my maintenance. More

My wife and I brought our vehicles in for “the works”. We were in and on our way in a short period of time. The waiting area is clean and comfortable. They offered to take my wife to work if she didn’t We were in and on our way in a short period of time. The waiting area is clean and comfortable. They offered to take my wife to work if she didn’t want to wait! We had the added pleasure of using our Ford Reward points! What more could we ask for? The Cortese staff are great. More

As always, Cortese Ford Service Department has performed very well. I would recommend them to anyone. Their quality of work, friendliness and care for their customers needs are the best. very well. I would recommend them to anyone. Their quality of work, friendliness and care for their customers needs are the best. More

Another great experience with Cortese Ford Service Center! Called Friday afternoon thinking I’d have to wait a few days to get in for standard service. Must be the snow season. Got in next day! Darren Center! Called Friday afternoon thinking I’d have to wait a few days to get in for standard service. Must be the snow season. Got in next day! Darren was my tech. Isn’t the first time he’s provided knowledgeable and fantastic customer service. Kudos Cortese team! More