Cortese Ford Lincoln - Service Center
Rochester, NY
1,254 Reviews of Cortese Ford Lincoln - Service Center
Cortese Ford provides excellent service. They are responsive, keep you informed along the way. It is a very efficient operation. I highly recommend them for your needs. responsive, keep you informed along the way. It is a very efficient operation. I highly recommend them for your needs. More
The service was very good. My problem with my vehicle was fixed in a very timely manner vehicle was repaired and given back to me on the same day as my appointment. So far I am satisfied with the service. Th fixed in a very timely manner vehicle was repaired and given back to me on the same day as my appointment. So far I am satisfied with the service. Thank you More
I have dealt with Patrick on more than one occasion. He is very friendly, knowledgeable and professional. I know I am in good hands when he is involved. He is definitely an asset to Cortese Ford, and I loo is very friendly, knowledgeable and professional. I know I am in good hands when he is involved. He is definitely an asset to Cortese Ford, and I look forward to dealing with him in the future. More
Had a great first-time experience every thing was on schedule, waiting area was very nice and found to be very clean, I can't stand till covid regulations are done with!! schedule, waiting area was very nice and found to be very clean, I can't stand till covid regulations are done with!! More
Excellent quality and care. Al was able to meet our needs and work around our busy schedule. He answered all our questions, even ones bot related to the service appt. and work around our busy schedule. He answered all our questions, even ones bot related to the service appt. More
After being told by two different dealerships I couldn't be seen for two weeks Cortese Ford scheduled me the next day and my truck was ready the following day. be seen for two weeks Cortese Ford scheduled me the next day and my truck was ready the following day. More
Jack was great! He met me immediately upon my arrival and had me enjoying some time in the lounge while they worked on my car. Great experience and everyone was great. Thank you! and had me enjoying some time in the lounge while they worked on my car. Great experience and everyone was great. Thank you! More
Patrick was great. We came in for inspection, oil change and 2 recalls. It took longer for the recalls and to get the ok from Ford so we had to come back but both times he kept us informed. My only compla and 2 recalls. It took longer for the recalls and to get the ok from Ford so we had to come back but both times he kept us informed. My only complaint is the waiting room seems to be the pass thru for everyone so it was quite busy and that the reminder e-mails/texts are quite excessive! More
Al was my service advisor he does a great job. Work was done on time and I received a text message when work was completed. done on time and I received a text message when work was completed. More
Thanks for fixing my 2016 on recall. I would recommend Cortese for sales and service. My car was repaired and I was notified when finished in the approximately amount of time promised. Cortese for sales and service. My car was repaired and I was notified when finished in the approximately amount of time promised. More