Cortese Ford Lincoln - Service Center

Tommy and Darren were great to work with during this period corona virus Pandemic. Tommy was very helpful and had the answers to my concerns and questions. period corona virus Pandemic. Tommy was very helpful and had the answers to my concerns and questions. More

Service Manager, Keith and Darren were great to work with and went out of their way to help! They are very customer focused and went beyond my expectations! and went out of their way to help! They are very customer focused and went beyond my expectations! More

My visit was quick and i felt very comfortable waiting for my car. They are always friendly and i don't feel pressure like i hear from other people at other dealers. i will buy my next vehicle there. for my car. They are always friendly and i don't feel pressure like i hear from other people at other dealers. i will buy my next vehicle there. More

Your service was quick and effiencent,will schedule future maintainace,service manager very friendly,scheduling was quick and effiencent staff very friendly thank you very much future maintainace,service manager very friendly,scheduling was quick and effiencent staff very friendly thank you very much More

Awesome service experience! Staff was friendly and professional. Truck was serviced on time. Prices are fair. I will purchase my next vehicle from Cortese Auto. professional. Truck was serviced on time. Prices are fair. I will purchase my next vehicle from Cortese Auto. More

As always working with Cortese Ford Service is as easy and seamless as it gets. I am always taken care of efficiently and Al always looks out for my needs. These folks are ahead of the game. and seamless as it gets. I am always taken care of efficiently and Al always looks out for my needs. These folks are ahead of the game. More

Best dealer that I have ever dealt with! Service department is 2nd to none! Have been dealing with them for over 9 years with always great products and backed by great service! department is 2nd to none! Have been dealing with them for over 9 years with always great products and backed by great service! More

Darren’s service is exceptional as always. He listens to my concerns and keeps me informed during my visit. I know that I can count on his judgment if and when my vehicle needs to be serviced my concerns and keeps me informed during my visit. I know that I can count on his judgment if and when my vehicle needs to be serviced More

It was quick appointment the service too didn't take long time great at the front desk Patrick was cool and helpful 👍 nice job 8 time great at the front desk Patrick was cool and helpful 👍 nice job 8 More

Average service When you set customer expectations and then something happens to change them, a simple, short phone call to let the customer know what is going on can When you set customer expectations and then something happens to change them, a simple, short phone call to let the customer know what is going on can mean the difference between a good or poor survey. Also, you should inform potential customers that you no longer offer shuttle service. Doing so will at least prevent them from being stranded at the dealership or not being able to get their car back when it is done. Finally, when someone calls your business, their call should at the very least be answered. Calling your customer service number and getting voicemail is a non-starter. More