Cortese Ford Lincoln - Service Center

Great service dept. I thought I needed a water pump and it was just a belt. I was in and out very quickly.Thank you. it was just a belt. I was in and out very quickly.Thank you. More

Great service! The team went above any beyond to make sure we were taken care of quickly and efficiently! I will be a customer of the Cortese service department for life! sure we were taken care of quickly and efficiently! I will be a customer of the Cortese service department for life! More

Quick, convenenient maintenance I took my car in for its 25,000 mile scheduled maintenance. The process was quick and convenient. The staff is always friendly and helpful. I took my car in for its 25,000 mile scheduled maintenance. The process was quick and convenient. The staff is always friendly and helpful. More

Darren was Outstanding in service. He provided a last minute appointment and handled the visit in a professional and courteous manner. I would highly recommend him. minute appointment and handled the visit in a professional and courteous manner. I would highly recommend him. More

Good customer service Al, was pleasure to work with and had vehicle back on time, work was do correctly, paper work was minimal ,it was a pleasure to work with Al. Al, was pleasure to work with and had vehicle back on time, work was do correctly, paper work was minimal ,it was a pleasure to work with Al. More

Had oil change / tire rotation / inspection .. Excellent service with timely manner and good feedback ... Specifically had an issue with conversion of FORDPASS points and after trying to correct on Ford sit service with timely manner and good feedback ... Specifically had an issue with conversion of FORDPASS points and after trying to correct on Ford site thru my phone & call to Customer Service ( that still didn’t correct issue) the Office cashier went BEYOND !! By calling Ford service back & correcting problem!!! More

The folks at this dealership are just great! I have known the guys behind the counter for many many years, they always deliver great caring service to me!!They'll offer advice for trailering! I have known the guys behind the counter for many many years, they always deliver great caring service to me!!They'll offer advice for trailering! More

Battery Replacement I was able to start my car and drop it at the dealership the night before. Al called me and discussed testing the electrical system. I picked it up at I was able to start my car and drop it at the dealership the night before. Al called me and discussed testing the electrical system. I picked it up at the end of the day, and everything was working. No Covid 19 detected in the car. More

Fast, neat and complete I felt very safe given their C19 protocols. The service to my Mustang was thorough and professional. They've been servicing my car for 5 years and I felt very safe given their C19 protocols. The service to my Mustang was thorough and professional. They've been servicing my car for 5 years and I've always been happy with the results. Thank you Cortese Team! More

The work I needed done took over 2 months to complete. Parts needed to be ordered and they never bothered to call. Nothing was told to me when I picked up my vehicle, I was just told to take the work ord Parts needed to be ordered and they never bothered to call. Nothing was told to me when I picked up my vehicle, I was just told to take the work order to the cashier. When cashing out, I was instructed to insert my card but was never told how much it was until asked. They never call when the service is complete, I always have to call them. Communication is key. More