Cortese Ford Lincoln - Service Center
Rochester, NY
1,261 Reviews of Cortese Ford Lincoln - Service Center
It's the first time I came here. I got oil change and inspection of rear window washer. It only took about one hour to get the problem fixed. The service advisor is very helpful and professional. inspection of rear window washer. It only took about one hour to get the problem fixed. The service advisor is very helpful and professional. More
Flat tire I got a flat tire and had to have it towed to Cortese. I used Ford Roadside Assistance for the tow and Cortese was late in the afternoon. Without an a I got a flat tire and had to have it towed to Cortese. I used Ford Roadside Assistance for the tow and Cortese was late in the afternoon. Without an appointment, cortese was able to repair the flat the next morning. More
Brought my MKX in for a recall for a battery cable issue. Service staff was awesome. Was in and out quickly. Great job by everyone. Service staff was awesome. Was in and out quickly. Great job by everyone. More
Honest I can always count on an honest assessment of a car problem and feel confident that I will get good service and encounter polite and professional empl I can always count on an honest assessment of a car problem and feel confident that I will get good service and encounter polite and professional employees. More
Worked out well Work done on time. I felt comfortable through the process. Proper sanitation process was followed. Work was finished within the time.schedule. I would Work done on time. I felt comfortable through the process. Proper sanitation process was followed. Work was finished within the time.schedule. I would definatly recommend Cortese service. More
They’re polite and work fast and efficiently. They make sure to get the job done in a timely manner and make sure it’s correct. sure to get the job done in a timely manner and make sure it’s correct. More
Great service dept. I thought I needed a water pump and it was just a belt. I was in and out very quickly.Thank you. it was just a belt. I was in and out very quickly.Thank you. More
Great service! The team went above any beyond to make sure we were taken care of quickly and efficiently! I will be a customer of the Cortese service department for life! sure we were taken care of quickly and efficiently! I will be a customer of the Cortese service department for life! More
Quick, convenenient maintenance I took my car in for its 25,000 mile scheduled maintenance. The process was quick and convenient. The staff is always friendly and helpful. I took my car in for its 25,000 mile scheduled maintenance. The process was quick and convenient. The staff is always friendly and helpful. More
Had oil change / tire rotation / inspection .. Excellent service with timely manner and good feedback ... Specifically had an issue with conversion of FORDPASS points and after trying to correct on Ford sit service with timely manner and good feedback ... Specifically had an issue with conversion of FORDPASS points and after trying to correct on Ford site thru my phone & call to Customer Service ( that still didn’t correct issue) the Office cashier went BEYOND !! By calling Ford service back & correcting problem!!! More