Corwin Ford of Tri-Cities

Waste of Time A lot can be said through emails.... everything changes once you enter the walls of Corwin Ford... The answers dry up and people hide. My experience w A lot can be said through emails.... everything changes once you enter the walls of Corwin Ford... The answers dry up and people hide. My experience was very similar to baiting a fishing hook with a worm. Once I bit on the words and statements, they thought they had me hooked. Stereotypical car sales tactics were in full effect. Blatant lies and games. At the end of every lie I was told that "Corwin is the top Ford dealer in the PNW" and "Check out my Reviews"....One star is pushing it here but I had to mark one star to enter a true review on this dump of a dealership. I didn't experience anything that you would expect of the "Best Dealer in the PNW".... If all Ford dealerships are this way then its time to look for a new brand to drive. I feel bad for anyone who has given this place a good review. How much wool was pulled over their eyes to make a ridiculous purchase? The GM that was there was a poor example of someone with "Manager" in their title. Unprofessional and ego driven. I would NOT recommend this dealership to anyone. This was the worst car buying attempt I have ever been apart of. More

New truck My overall experience with Corwin Ford was good, I went in to look at a used vehicle but with my trade in I couldn’t get the one I was looking at but My overall experience with Corwin Ford was good, I went in to look at a used vehicle but with my trade in I couldn’t get the one I was looking at but Matt, Frankenifield, Tiffany Hawkins and sales manager Mario Lara said would you be open to something new and they were able to help get the deal done and get me my first ever new truck. They were great to work with and I highly recommend them and Corwin Ford. More

F-350 Good people that were responsive and courteous. Very good buying experience. We had questions on the electronics and were helped via the phone and i Good people that were responsive and courteous. Very good buying experience. We had questions on the electronics and were helped via the phone and in person. More

Really good customer service Everyone at Corwin Ford is very nice, polite, and willing to help. The guys at Corwin looked over my car and replaced my faubs because everything else Everyone at Corwin Ford is very nice, polite, and willing to help. The guys at Corwin looked over my car and replaced my faubs because everything else was working. More

Fleet roll - Always Great Service, Experience!!! Another great experience with our Fleet change over/roll. Alan always does an amazing job. Very much appreciated. Everyone that helped in this proc Another great experience with our Fleet change over/roll. Alan always does an amazing job. Very much appreciated. Everyone that helped in this process was friendly and professional. We will be back! Thank you More

Another Fantastic Experience This was my second purchase in a couple of months, and I experienced the same fantastic service as the previous purchase. Josh again went out of his w This was my second purchase in a couple of months, and I experienced the same fantastic service as the previous purchase. Josh again went out of his way to make sure I was satisfied and was able to make a purchase that fit my needs. Next purchase will be at Corwin and I will make sure Josh is my guy. More

Great service! So helpful. The service was great! I had to leave my car there for a while and they often called and updated me on the process! Everybody I worked with were super The service was great! I had to leave my car there for a while and they often called and updated me on the process! Everybody I worked with were super friendly and helpful. More

Over priced unnecessary work performed Be sure that you review in writing the proposed work and costs before authorizing work. Also, be sure you have time to review the detailed bill befor Be sure that you review in writing the proposed work and costs before authorizing work. Also, be sure you have time to review the detailed bill before paying. I was charged for confirming the message light I had said was on was actually on. I was charged for confirming that the windshield washer was not working as I had said. More

Purchase Stephen Huang did a great job at showing me the different options for trucks, and he followed up with questions I had. It was a great experience. Stephen Huang did a great job at showing me the different options for trucks, and he followed up with questions I had. It was a great experience. More

Factory recall and small warranty fixes Had a few onsie twosies to get resolved and Cody made it painless. Great work and responsive to my needs and schedule. I would come back Had a few onsie twosies to get resolved and Cody made it painless. Great work and responsive to my needs and schedule. I would come back More