Corwin Ford of Tri-Cities

Best experience The Corwin Ford dealership has a customer for life . Wow what a great experience. The whole dealership crew makes sure you are in good hands throughou The Corwin Ford dealership has a customer for life . Wow what a great experience. The whole dealership crew makes sure you are in good hands throughout the whole process and they work hard to ensure you are fully equipped with everything you need. My sales consultant was Stephen Huang and man did he impress me. He helped me tremendously. He took me step by step through the whole process and helped me finance my first car. He made me feel like a friend and not just like a customer. All in all a big thumbs up to this company. More

F250 Purchase Austin Harvey helped my wife and I with our purchase of a Ford F250 diesel. Austin was professional and patient, as well as friendly and personable. Austin Harvey helped my wife and I with our purchase of a Ford F250 diesel. Austin was professional and patient, as well as friendly and personable. Though the process took some time, it was worthwhile and enjoyable. More

True Professional Austin found, in a few minutes, what other dealerships had searched for for months. Not only that but he worked with me on his days off. He was ver Austin found, in a few minutes, what other dealerships had searched for for months. Not only that but he worked with me on his days off. He was very friendly and helpful. I would totally recommend him to others. More

Professional and knowledgeable staff We where very pleased with the knowledge of the vehicles that your staff provided. Cameron, Tanner and Chandler where extremely friendly and professio We where very pleased with the knowledge of the vehicles that your staff provided. Cameron, Tanner and Chandler where extremely friendly and professional. This helped ease some of our concerns when purchasing our new truck. Phone calls/emails where returned in a timely manner. Overall we where very satisfied with the staff and our experience at Corwin Ford. Thank you! More

Great! Everyone who helped me at the dealership was great! All so friendly and very helpful! No complaints! Everyone knew just how to answer all of my questi Everyone who helped me at the dealership was great! All so friendly and very helpful! No complaints! Everyone knew just how to answer all of my questions and help me in any way I needed! More

Best Ford Dealership in the PNW. Our family, both immediate and extended have bought many vehicles from Corwin. Best sales/service departments out there. Haven’t received as good of Our family, both immediate and extended have bought many vehicles from Corwin. Best sales/service departments out there. Haven’t received as good of customer service anywhere else. Alan and Freddy is our go to combo for Sales and Service. Give them a call to schedule a test drive or a service appointment. More

Tiffany rocks Fantastic experience especially with the best saleswoman ever, Tiffany. Definitely recommend them to anyone looking for a nice reliable car for the fa Fantastic experience especially with the best saleswoman ever, Tiffany. Definitely recommend them to anyone looking for a nice reliable car for the family. Thanks again!! More

8 Hours for a 30 minute test drive, $75 charge for no servic Awful experience. Dropped off Ford Escape at 8 a.m. for just a check of what was vibrating underneath. Around 11 I tried to call in and check on statu Awful experience. Dropped off Ford Escape at 8 a.m. for just a check of what was vibrating underneath. Around 11 I tried to call in and check on status - but spent two hours on the phone just getting bounced around trying to find someone who knew anything. Around 3 they finally called me back asking me to come in - all they had done at that point was take it on a 15 minute test drive. We went again, I pointed it out, and they said they couldn't do anything about it. Finally got my car and a $75 bill (for the half hour, plus a 10% fee that they said they add to everyones bill to clean rags) around 4. Horrible efficiency and customer service. When I asked why it took 2 to 3 hours to get someone on the phone they told me that was just the way it is there. More

Would use different Finance person Andrew was honest and helpful. Bandon even came over to help find the vehicle I was looking for. It was late when the deal was done and a little after Andrew was honest and helpful. Bandon even came over to help find the vehicle I was looking for. It was late when the deal was done and a little after closing time. The Finance gentleman I dealt with was upset it was afterhours, best guess. No hand shake, ran through my paperwork as fast as he could talk, told me to start "filling out that check now", didn't like that I didn't want the "rip off" extended warranty, took my check, put my papers in an envelope and tossed them down in front of me as he paged Andrew to his office. When Andrew came over he just spouted grab your keys and stuff so we can lock up and go! No hand shake afterwards and as I got my wife from Andrews cubical and walked to the door, there he stood looking at us, as if to run to the door! Made a comment to Andrew that the Finance guy pissed me off and he almost lost the sale for the Dealership, that night! More

Poor quality of work performed on the vehicle poor quality of work, the gas lines were not connected properly which caused breakdown and loss of money on my part. My service adviser was nice poor quality of work, the gas lines were not connected properly which caused breakdown and loss of money on my part. My service adviser was nice More