Corwin Ford of Tri-Cities

Awesome Experience My experience with Corwin has been excellent. The salesman (Skyler) was knowledgeable, never pushy, and made the deal easy. He worked through my purch My experience with Corwin has been excellent. The salesman (Skyler) was knowledgeable, never pushy, and made the deal easy. He worked through my purchasing options alongside the finance guys and got me exactly what I was looking for on both purchase price and trade-in. All in all it was a quick, easy purchase. Thanks to Corwin! More

AMAZING Service from start to finish This was the best experience. If you’re looking to purchase a car, Corwin Ford Tri-Cities will make your dream a reality! This was a no-pressure situa This was the best experience. If you’re looking to purchase a car, Corwin Ford Tri-Cities will make your dream a reality! This was a no-pressure situation and Billy and Mario showed they WANTED this to happen for me. No gimmicks. No pressure. No backing me into a corner. Friendly, honest, up front, accessible and top-notch service from the moment I stepped inside the showroom. More

Sales & Service Just bout my 3rd Edge. We have 6 Fords all of them have been to the service department estimates are with in 10% or they call to update me. Just bout my 3rd Edge. We have 6 Fords all of them have been to the service department estimates are with in 10% or they call to update me. More

Cody Rocks! Cody worked above and beyond to get our truck fixed for us in a timely manner. His super great attitude really shows in his professionalism. He's defi Cody worked above and beyond to get our truck fixed for us in a timely manner. His super great attitude really shows in his professionalism. He's definitely the right person to have in the service department. Thanks again!! More

Excellent customer servic Excellent. prompt. courteous service. Treated like my business really mattered to them. Friendly and very efficient staff.Will not hesitate to trus Excellent. prompt. courteous service. Treated like my business really mattered to them. Friendly and very efficient staff.Will not hesitate to trust this dealership.all my car care needs. Very pleased. More

Everything went smooth. All th folks that I worked with at the dealership were friendly and eager to help. The price they gave me on my new vehicle and my tradewere fair pric All th folks that I worked with at the dealership were friendly and eager to help. The price they gave me on my new vehicle and my tradewere fair prices. More

Lots of things to fix when I get it home I found this truck on CarGurus and fell in love instantly. I’ve always loved the Sierra and this one had the dark headlights, black wheels, sunroof, a I found this truck on CarGurus and fell in love instantly. I’ve always loved the Sierra and this one had the dark headlights, black wheels, sunroof, and lots of other bells and whistles that just locked the choice in for me. My wife and I are planning for a family, and my little Ford Ranger didn’t have enough room in the backseat to fit a car seat, so we needed a crew cab. The interior is absolutely gorgeous. Leather seats, wood grain trim, DVD player in the back, purrs like a kitten from the flowmaster exhaust - you get the idea. This thing is awesome! It becomes a little less awesome when I realize how much I’m going to have to shell out to get this thing in optimum condition though. You would think that if you buy a used car from a dealer that they would fix all of the known issues from the “170 point inspection”. After all, what good is an inspection if you don’t do anything about your findings? When we test drove the truck, there were warning lights to service the air bag and tire monitoring system. Silly me forgot to test the cruise control on the test drive, so I asked if they checked it when we got back, and sure enough I was assured that they do check them. They might check them, but if it doesn’t work they don’t do anything about it. I found out on my 2 hour drive home on the highway that the cruise control actually doesn’t work. Visibly inspecting the body at the dealer, there are a couple medium sized areas of rust, and the tires on the right side are both peeling rubber all around the wheel exposing the sidewalk under the rubber. The left side is fine, so whoever owned it before probably parked along a curb and ran the tires down the curb every time. Whatever the case, I feel like the dealer should have replaced those tires, this is a serious and life threatening issue to have a customer drive away with. Lastly, the parking assist sensors in the back don’t work. One sensor is missing completely and the other just hangs off the back of the truck and won’t stay in it’s little socket which looks pretty tacky. Still would have been a cheap easy fix for the dealer. Now I am stuck making the following repairs on my own: 1) cruise control 2) air bag 3) tire pressure monitoring system 4) rust on body 5) parking assist 6) 2 new tires. That’s just what I know of so far. I am, however, pleased with the trade value I got on my ford ranger. Only $1000 under average trade in value on NADA! Other dealers wouldn’t give me more than $2500 under NADA value, so I’m very happy with that. I am also happy with Curt. He was a nice guy and we had a good time making a deal with him. Although I will say that I would have felt my time was more respected if he came back with the payment I wanted the first time instead of going back and forth 3 times to finally get it down where I said I wanted it. But I think that’s more of the finance departments issue, and not Curt’s. All in all, I am content with my experience, but my “average” review reflects on the dealerships ability to correct the little things that would have made a big difference in my experience with this truck. I would have rather drove it home with no “to-do” items to get it in the excellent condition it should have been when I drove it off the lot. More

Great customer service Josh K took the time and listen to what I wanted in a vehicle. He went the extra mile and my experience at Corwin Ford worth talking about thank you Josh K took the time and listen to what I wanted in a vehicle. He went the extra mile and my experience at Corwin Ford worth talking about thank you Josh. More

Smooth and efficient Excellent staff and finance department. Jaden and Mario made the purchase process smooth and easy. I get my trade in was valued appropriately, as was Excellent staff and finance department. Jaden and Mario made the purchase process smooth and easy. I get my trade in was valued appropriately, as was the vehicle I purchased. I would definitely recommend Corwin Ford for a future vehicle purchase. More

My Sweet Ride For years I have worked with Freddy Rodriguez in the Corwin Service department. I drive my F-450 like a sports car and I like it when I can uses all For years I have worked with Freddy Rodriguez in the Corwin Service department. I drive my F-450 like a sports car and I like it when I can uses all the power and strength of a big truck while maintaining handling and performance. Freddy was always on top of everything making sure that my Race Truck continued to fly. Freddy always tempered the impact of issues while giving it to me straight and with complete detail, I could not imagine dealing with anyone else, he always went the extra mile. So, when it was time to Corwin was the place for me to go. Freddy recommended my new friend Alan who continued the great service. More