Corwin Ford of Tri-Cities

Cross country purchase and trade in I drove 2300 miles to purchase a truck and was very apprehensive about the outcome, particularly the final valuation of my trade in, which up to the m I drove 2300 miles to purchase a truck and was very apprehensive about the outcome, particularly the final valuation of my trade in, which up to the moment that I arrived at the dealership was primarily determined sight unseen. Within 2 hours all details of the vehicle purchase were consummated to my satisfaction and I was on my way home. I believe that I received a fair price for my trade in and a good price for my new purchase. Everyone at the dealership was upbeat, sincere, patient, hardworking, respectful and cognizant of my concerns at traveling such a long distance to purchase a vehicle for which all the details had not yet been agreed upon. Prior to leaving I hesitantly made a few additional, minor requests which were expeditiously and cheerfully carried out by the staff. All things considered, I would do business with this dealership again in a heartbeat. More

Corwin Ford worked as a TEAM! Unfortunately my problem began immediately after purchasing the vehicle. I contacted customer loyalty rep. Al Mcdougal he was kind enough to ensure me Unfortunately my problem began immediately after purchasing the vehicle. I contacted customer loyalty rep. Al Mcdougal he was kind enough to ensure me he wanted to help. He referred me to the service dept. manager where, without hesitation promised this would be fixed with little impact. When I left my car my appointment was not sceduled until 2-3 weeks but Michael (Service dept.) gave me options for drop off and promised this car would be worked on hopefully earlier. This service dept. had my car ready in 3 days! Thank you, to corwin team for making this mishap a simple and very optional process and a special thank you to Al & Michael and all involved. More

Great people, great prices Saw the truck online and had an additional pics sent to me within the hour. Austin was pleasant, informed, attentive, and low pressure. The price wa Saw the truck online and had an additional pics sent to me within the hour. Austin was pleasant, informed, attentive, and low pressure. The price was the best by far in the area and didn't even have to haggle for it. I would recommend to anyone and will be going there again for my next purchase. More

Good Experience Cody in service was very professional and upfront about all the work being done on my car! I was not able to pick up while service was open so he offe Cody in service was very professional and upfront about all the work being done on my car! I was not able to pick up while service was open so he offered to leave with Lube dept which is open until 7 or sales open until 8! Very accommodating! More

Quick lube They would not except an appointment. Said when I called they could get me write in. My car was not taken in for service for 50 minutes. Wish they va They would not except an appointment. Said when I called they could get me write in. My car was not taken in for service for 50 minutes. Wish they valued my time by letting me make an appointment. More

back-up camera My service was okay but my rating was not perfect. I spent a lot of $$ on this wonderful auto. I am of the opinion that my car should have been vac My service was okay but my rating was not perfect. I spent a lot of $$ on this wonderful auto. I am of the opinion that my car should have been vacuumed. Customer Service More

Great people, great service Austin was great helping us find what we were looking for. No pressure sale , we also had a tonneau cover installed ,the service team was highly knowl Austin was great helping us find what we were looking for. No pressure sale , we also had a tonneau cover installed ,the service team was highly knowledgeable and fitted or my vehicle perfectly with just a phone conversation. More

New car purchase The best experience ever from salesman Curt Watson. He ensured that I received a car that met my needs. Extremely attentive. Very respectful and frien The best experience ever from salesman Curt Watson. He ensured that I received a car that met my needs. Extremely attentive. Very respectful and friendly. More

Great service.. Quick no hassle and very professional staff... Mike was great...truck was done when it was promised and all the work performed was top. Notch. Quick no hassle and very professional staff... Mike was great...truck was done when it was promised and all the work performed was top. Notch. More