
Corwin Ford of Tri-Cities
Pasco, WA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Poor craftsmanship The only thing good about my experience was my service writer, Mike. He answered my questions and concerns to the best of his ability. Now the mechani The only thing good about my experience was my service writer, Mike. He answered my questions and concerns to the best of his ability. Now the mechanic on the other hand! He left multiple parts off my truck, and then lied about it saying that's how it came in. These were items that I had put on just a few days before. When I complained about it, Mike told me the mechanic had already gone home for the day, so the shop foreman was the one who had to reinstall my missing parts. Funny thing is, they were the exact same missing parts I had put on the truck that the mechanic said were not there originally! In addition, the mechanic disconnected the parking brake release cable, so my parking brakes were slightly applied and there weren't any warning lights (I'm assuming it wasn't enough to trigger them, but I'm not sure). When I got home I smelled burning oil and hot brakes. I had a problem with my doors locking and unlocking by themselves. At least that's been fixed sorta. I'm using the term 'fixed' loosely. When I lock the doors, the drivers door instantly unlocks because it thinks there's a open door (it didn't do that before I took it to get fixed). Honestly, the drive to the dealership in Prosser is worth it to hopefully have an honest mechanic to do the job right. I doubt I will ever do business with Corwin again. More
Go to Corwin Ford Got into the car I wanted with the help of Joe, he was kind, patient, and had the same views in mind we had! I couldn't be thankful enough for my new Got into the car I wanted with the help of Joe, he was kind, patient, and had the same views in mind we had! I couldn't be thankful enough for my new ride, it was washed, detailed, and they filled up the gas tank before hitting the road. So thankful to have a chance to buy a car from a trustworthy dealership. Thanks Joe for taking care of my needs, and also my families business! Much appreciated. More
Excellent purchase experience Our salesman, Efren Hernandez, was absolutely outstanding in his knowledge of the vehicle, and his great interpersonal communication which showed cari Our salesman, Efren Hernandez, was absolutely outstanding in his knowledge of the vehicle, and his great interpersonal communication which showed caring and appropriate attention to our desires. More
awesome service I had purchased a couple of vehicles with corwin ford and I am completely satisfied with my salesperson and process of the purchase. nikki hinkle and I had purchased a couple of vehicles with corwin ford and I am completely satisfied with my salesperson and process of the purchase. nikki hinkle and frank in sales are awesome they both were tentative and ask what I wanted and they made it happen . I plan to purchase any future vehicles from corwin ford of tricities and will be recommending them to my friends and family More

New car purchase The best experience ever from salesman Curt Watson. He ensured that I received a car that met my needs. Extremely attentive. Very respectful and frien The best experience ever from salesman Curt Watson. He ensured that I received a car that met my needs. Extremely attentive. Very respectful and friendly. More
Corwin visit Our family has bought a number of vehicles from Corwin Ford. Josh Keller has been a wonderful resource and we all look forward to seeing him. The mana Our family has bought a number of vehicles from Corwin Ford. Josh Keller has been a wonderful resource and we all look forward to seeing him. The management is very nice and have a nice low key approach to the customers. I feel relaxed when there. More
Corwin Ford worked as a TEAM! Unfortunately my problem began immediately after purchasing the vehicle. I contacted customer loyalty rep. Al Mcdougal he was kind enough to ensure me Unfortunately my problem began immediately after purchasing the vehicle. I contacted customer loyalty rep. Al Mcdougal he was kind enough to ensure me he wanted to help. He referred me to the service dept. manager where, without hesitation promised this would be fixed with little impact. When I left my car my appointment was not sceduled until 2-3 weeks but Michael (Service dept.) gave me options for drop off and promised this car would be worked on hopefully earlier. This service dept. had my car ready in 3 days! Thank you, to corwin team for making this mishap a simple and very optional process and a special thank you to Al & Michael and all involved. More
Great people, great prices Saw the truck online and had an additional pics sent to me within the hour. Austin was pleasant, informed, attentive, and low pressure. The price wa Saw the truck online and had an additional pics sent to me within the hour. Austin was pleasant, informed, attentive, and low pressure. The price was the best by far in the area and didn't even have to haggle for it. I would recommend to anyone and will be going there again for my next purchase. More
Cross country purchase and trade in I drove 2300 miles to purchase a truck and was very apprehensive about the outcome, particularly the final valuation of my trade in, which up to the m I drove 2300 miles to purchase a truck and was very apprehensive about the outcome, particularly the final valuation of my trade in, which up to the moment that I arrived at the dealership was primarily determined sight unseen. Within 2 hours all details of the vehicle purchase were consummated to my satisfaction and I was on my way home. I believe that I received a fair price for my trade in and a good price for my new purchase. Everyone at the dealership was upbeat, sincere, patient, hardworking, respectful and cognizant of my concerns at traveling such a long distance to purchase a vehicle for which all the details had not yet been agreed upon. Prior to leaving I hesitantly made a few additional, minor requests which were expeditiously and cheerfully carried out by the staff. All things considered, I would do business with this dealership again in a heartbeat. More
Great people, great service Austin was great helping us find what we were looking for. No pressure sale , we also had a tonneau cover installed ,the service team was highly knowl Austin was great helping us find what we were looking for. No pressure sale , we also had a tonneau cover installed ,the service team was highly knowledgeable and fitted or my vehicle perfectly with just a phone conversation. More