Corwin Ford of Tri Cities - Service Center

Kayla is the best service rep at Corwin Eye contact, genuine greeting, easy to understand and enunciates clearly. I requested to take the old oil filter for metal inspection and it was no p Eye contact, genuine greeting, easy to understand and enunciates clearly. I requested to take the old oil filter for metal inspection and it was no problem! More

Service, problems with air bags, were fixed Serviced vehicle as requested and through trouble shooting determined what the problem was with the air bag compressor and repaired it. The remote for Serviced vehicle as requested and through trouble shooting determined what the problem was with the air bag compressor and repaired it. The remote for the air bags seems a little tempremental but will try it a while. More

Bad. Just not much more to say. Will it use or recommend this service center. Made complaints the service manager and was ignored. Tried to schedule a service appointment to fix is Will it use or recommend this service center. Made complaints the service manager and was ignored. Tried to schedule a service appointment to fix issues caused by previous visit. More

Repair of seatbelt issue. While there dealing with recall issue of different vehicle, I rose concern about seatbelt issue with car I usually drive. Appt made and problem solve While there dealing with recall issue of different vehicle, I rose concern about seatbelt issue with car I usually drive. Appt made and problem solved. More

Accommodating Service Advisor Cody Boschert was very accommodating with my schedule. I dropped off my Mustang a few days before my vacation and he kept me informed Service Advisor Cody Boschert was very accommodating with my schedule. I dropped off my Mustang a few days before my vacation and he kept me informed throughout the process of getting my vehicle serviced. More

Burned out tail light Tried Quick Lane when it first opened and was disappointed. Had a broken tail light so returned. Whole process was much better. Will try again next t Tried Quick Lane when it first opened and was disappointed. Had a broken tail light so returned. Whole process was much better. Will try again next time. More

Same Day Service My schedule is pretty full so I was very happy when Corwin was able to get my vehicle in same day for an oil change! The entire staff was polite, effi My schedule is pretty full so I was very happy when Corwin was able to get my vehicle in same day for an oil change! The entire staff was polite, efficient and accommodating. I will be back and I definitely recommend Corwin! More

Service Went in for an airbag recall. Even though didn't cost me anything service writer was very friendly. Have in the past and in the future get my car se Went in for an airbag recall. Even though didn't cost me anything service writer was very friendly. Have in the past and in the future get my car serviced at Corwin. More

Great customer service Angela has done a great job of staffing the service center with hard working customer oriented people. Jesse was very conscientious of my time as my Angela has done a great job of staffing the service center with hard working customer oriented people. Jesse was very conscientious of my time as my schedule was tight on that friday. , He explained to me what needed to be done with my rig and how much time it would take and he was accurate. When another problem arose, he got me a ride home and brought my rig to me when it was done. The bill was handled over the phone. More

Tires not rotated due to swollen lug nuts is a poor excuse for a complete auto shop. Motor oil was not due, left windshield wiper blade will slide out of wiper arm. due to swollen lug nuts is a poor excuse for a complete auto shop. Motor oil was not due, left windshield wiper blade will slide out of wiper arm. More