Derby Monroe
Derby Monroe at Corwin Ford of Tri-Cities

Derby Monroe

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.5
111 Reviews
4.5

111 Reviews

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111 Reviews of Derby Monroe

May 09, 2026

Dealership Rating
Employee Rating

Great as always! !! Will continue to use Corwin. Been using Corwin for 10 years now! More

by ADHARVEY1223
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2026

Corwin Ford of Tri-Cities responded

We appreciate your loyalty over the past ten years. Our service team takes pride in keeping your Ford running smoothly. We’re here whenever you need us next. Niko Armijo, General Manager

April 17, 2026

Dealership Rating
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Friendly, honest, and helpful people and place. I will return again sometime. Thanks for being there for me. More

by peacejer77
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2026

Corwin Ford of Tri-Cities responded

We appreciate your kind words about our honest and helpful service. Thank you for choosing us to service your Ford Ranger. We look forward to your next visit. Angela Hancock, Service Manager

February 21, 2026

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Corwin Ford in Pasco is the very best. Highly recommended all of there departments. Best Service Possible. Pick up and delivery as well as Mobile Service are amazing. Especially for Seni More

by BARBKORTEN
Service Price Transparency
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Recommend Dealer
Yes
Feb 22, 2026

Corwin Ford of Tri-Cities responded

Thank you for recommending every department and for highlighting our pick-up, delivery and mobile service options. We’re glad our team could make servicing your Ford Escape convenient, especially for senior customers. We look forward to assisting you again. Angela Hancock, Service Manager

January 31, 2026

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Worked with Darby over the phone. She was very helpful and went the extra mile to accommodate our schedule. Jason, the technician, was very knowledgeable and went above and beyond to More

by Dave
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Recommend Dealer
Yes

Other Employees Tagged: Jason (mobile technician)

Jan 31, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

November 22, 2025

Dealership Rating
Employee Rating

Mykel was prompt, attentive, and courteous in his visit to perform some recalls on our vehicles. It means a lot that these modifications can be done in the field, when before, we had to expend a lot of man More

by WDAVIS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

November 19, 2025

Dealership Rating
Employee Rating

This dealership has always been great to work with. I appreciate your time, willingness, and patience to work with people. Thank you. More

by BULLSNSPURS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

November 10, 2025

Dealership Rating
Employee Rating

Service by Mykel was superb! He did a great job! Darby was also great at setting everything up! More

by GERARD_HEANEY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mykel

Nov 10, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

November 07, 2025

Dealership Rating
Employee Rating

Good work and a fair price for coming to your home. They told me how much and was right. Thanks All, Mark More

by KINGMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

October 04, 2025

Dealership Rating
Employee Rating

The service gentleman was fantastic and very knowledgeable. He arrived on time. cleanup was fantastic More

by CMANO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

September 19, 2025

Dealership Rating
Employee Rating

Darby is exceptional, professional, kind and customer focused. Also, I will not respond to any more of these requests if you keep asking for an essay to complement someone. Please remove this field! More

by MERL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

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