Corwin Toyota Boulder

I had a great experience purchasing my vehicle. Everyone was friendly and considerate of my time. I hope the great service continues as I bring it back for service. Everyone was friendly and considerate of my time. I hope the great service continues as I bring it back for service. More

Best experience at Toyota Boulder. Joseph was so incredible to work with. Hunter in finance was so incredibly knowledgeable and helpful. Rudy in the service department went above and b Joseph was so incredible to work with. Hunter in finance was so incredibly knowledgeable and helpful. Rudy in the service department went above and beyond to make our return visit for warranty work an outstanding experience! Thank you for making my process of buying a Sequioa TRD Pro a smooth experience! More

In spite of being very busy, Tom was very helpful and personable. Would highly recommend both him and the dealership. personable. Would highly recommend both him and the dealership. More

Aaron helped me find a vehicle that’s perfect for my lifestyle and I love it! lifestyle and I love it! More

Reece reached out to me about a vehicle I had posted I was searching for. Over the next 36hrs I had little to no communication from him. I’d ask questions and get no response for hours on end. Last was searching for. Over the next 36hrs I had little to no communication from him. I’d ask questions and get no response for hours on end. Last text was asking him if he even had the vehicle he sent me information on. He never replied to that text. I get to at sales can be busy, but this was at opening, in the middle of the week. Communication was basically non-existent. More

Pretty dissappointed with my experience buying a car. Watch out, many of their cars have bad hail damage from the recent storms- I’ve been run around in circles and directly lied to so many times ive los Watch out, many of their cars have bad hail damage from the recent storms- I’ve been run around in circles and directly lied to so many times ive lost count just trying to get some chips in the windshield fixed. Was told I have two separate appointments, neither of which existed. After haour of being run around in circles over the phone, I had to literally leave work early to drive to the dealership for an appointment that was never scheduled ( I have a voicemail and text confirming it) , I ended up having to basically schedule myself and wait weeks for it to be fixed. Have contacted multiple managers and was run in circles even more. Eduardo was my salesperson, I feel like he said whatever I wanted to hear just to get the money out of my hands and then just stopped caring about his end of the deal. I also enjoyed when one manager made me cry and then berated me for crying. Super disappointing for my fist big car purchase. I would avoid this place. More

Parts department is terrible, sales and financing were decent. Much better than Groove Toyota though decent. Much better than Groove Toyota though More

This is my first time getting a new car and Joseph and Corwin Toyota Builder made this experience absolutely amazing! Joseph treated me like an actual human, as did everyone else at Corwin Toyota, instead Corwin Toyota Builder made this experience absolutely amazing! Joseph treated me like an actual human, as did everyone else at Corwin Toyota, instead of just another payday. I'm really excited about my new car and all the wonderful memories to come! More

Joseph was nothing short of amazing! I had kicked around the idea of trading off my Silverado for awhile. Joseph really went to bat to get me top dollar dollar for my trade in and to g I had kicked around the idea of trading off my Silverado for awhile. Joseph really went to bat to get me top dollar dollar for my trade in and to get me the best deal possible for what was my very first brand new vehicle purchase! Couldn’t be happier with my purchase. Thank you!! More

I brought my 2009 Sienna into my local Toyota dealership - Corwin Toyota in Boulder, CO - for a regular oil change. I was using the 3rd of 3 pre-paid oil changes, and declined to have my wheels and tires ro - Corwin Toyota in Boulder, CO - for a regular oil change. I was using the 3rd of 3 pre-paid oil changes, and declined to have my wheels and tires rotated since the two front tires had just been replaced 2,000 miles earlier. An hour into my visit, I was notified of the following after the techs removed the plug from the oil pan: "Recommended service $506.19 Diagnostic: OIL PAN STRIPPED. UNABLE TO REINSTALL DRAIN PLUG." The service representative told me that at 132K miles a broken oil pan is "natural wear and tear". I disagree completely! From 1984-1990 I owned a 1980 Toyota pick-up, and gave it to a friend when it reached 325K miles - no stripped or broken thread casing on the oil pan when I used to change my own oil and filter. From 1997 to 2013 I owned a 1987 FJ60 Toyota Landcruiser, and sold it at 375K miles - no stripped or broken thread casing on the oil pan when my husband or I changed the oil and filter. Of course, we all know that you must set to the correct pressure on a power torque wrench to remove any lug. I suspect this to be the cause of the problem, not "natural wear and tear". My vehicle remained at the dealership until a replacement oil pan could be delivered, and installed. I reminded the service department not to rotate my wheels and tires, and I confirmed the instructions were on the service order. The service counter clerk treated me with disgust and disdain when I spoke up for myself, and balked when I asked to see the cost of the replacement oil pan (I was only going to pay the dealer cost, not the retail cost). He insisted there was no receipt to show me how much it cost Corwin. I assured him that there must be. He finally produced one after going into the back office for 30 minutes. When I went out into the service bay, after paying $250 for the replacement part, I noticed my wheels and tires HAD BEEN ROTATED! I returned to the counter, and the service clerk asked, "What now!?" I informed him that the wheels and tires had been rotated, and he proceeded to argue with me that they hadn't. Oi vey! The front tires ARE BRAND NEW, and they don't match the brand of the rear tires. Plus, one of my wheel rims is brand new and used to be on the rear-passenger side, and now it was on the front-passenger side. I purchased my 2009 Toyota Sienna LE vehicle in 2017, from CarMax in Thornton, Colorado with 73,000 miles on it. And, I have only used this Toyota dealership in Boulder, Colorado for ALL of the oil changes, every 5,000 miles. The only way the threads could break is from improper insertion or removal of the plug. The oil pan of any Toyota is built to last the lifetime of any vehicle. It is NOT a part that needs replacing, or a part that suffers "wear and tear". They messed up and should cover the cost of replacing the oil pan. I'm trying to imagine a scenario where this would be a "pre-existing issue" and nothing seems likely. Brakes and tires have "natural wear and tear," but oil pans...? Truly ridiculous. Someone in this Toyota dealership's service bay did something wrong, either deliberately or accidentally. I suspect someone tried to turn it the wrong way, or it was inserted incorrectly during the last oil change. Toyota needs to replace the oil pan - parts and labor - at their expense. I need to be compensated for the damage Toyota inflicted on my vehicle. For that matter, a dealership should know better - oil changes are the simplest possible thing of all regular maintenance. And, at an official Toyota dealership no less. To be told this happened naturally is insulting and disingenuous. More