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Corwin Toyota Boulder

Boulder, CO

Overview
Employees
Reviews
Vehicles
4.2
2,474 Reviews
Corwin Auto has always and will always be a customer satisfaction-driven company. With over 100 years under our belt, we know what it means to give great satisfaction, service, and deals to our customers. Our well-educated and experienced sales, service, and management teams have been in the business for a while and are here to help. At Corwin Toyota of Boulder you will find a unique experience that is geared towards you, our customers, that will have you driving away knowing you went to the right place. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! Corwin - Family Driven for Over 100 Years!
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2465 48th Ct

Boulder, CO

80301

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Showing 2,474 reviews

June 01, 2023

Tried telling me I needed parts. Then when I asked why they didn't notice these problems last month before they sold me car. And they said that the parts were fine and still are fine More

by Chamblessandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Jun 01, 2023 -

Corwin Toyota Boulder responded

Sorry to hear about your recent experience. If you would like to call 303-415-3305 to discuss this more. We would like to use this as a teaching experience.

June 01, 2023

Townson was very helpful and took the time to help me find the perfect vehicle for a great price. I felt respected and well taken care of. More

by PASCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany in finance 5/5 stars. , Bethany Oldham, Townson Lemansky
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Jun 01, 2023 -

Corwin Toyota Boulder responded

Welcome from the Corwin family! Thank you very much for you review on your recent visit and purchase at Corwin Toyota of Boulder. We take pride in providing excellent customer service, and helping people find their next dream vehicle. Please let us know if you have any question. 2023 is going to be an amazing year!

May 27, 2023

Blake was professional, responsive and helpful. Communication was good. He found solutions when parts weren’t available. The waiting facility was great. Nice to see the construction finished More

by GREGGBURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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May 29, 2023 -

Corwin Toyota Boulder responded

Welcome to the Corwin Toyota family. Thank you for your review about your recent visit to the New Dealership. We look forward to her helping many more customers like yourself. When people ask about your new vehicle, please let them know to reach out to Corwin Toyota whether they are looking for a New or Pre-Owned vehicle. Have a safe and happy 2023!

May 27, 2023

I will NEVER buy from Corwin again. A markup that would not be adjusted because I’m military and not a resident is despicable. Even after telling them I was planning two more Toyota pur More

by paulvina
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Youssef Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2023 -

Corwin Toyota Boulder responded

Hello, So, after looking into your purchase, it looks like you purchased a very limited Toyota GR Corolla and prior to the vehicle arriving you were aware of the total price. The pricing of this vehicle isn't adjusted for anyone from a Toyota Employee to a military member. Unless financing, trading in a vehicle, or being local .Best of luck in 2023!

May 29, 2023 -

paulvina responded

When I asked about the ADM the GM said he would have worked with me if I was a CO resident and if I financed through Toyota and I have the emails and texts to prove it. I am not a resident because I’m stationed away from my home state and Toyota’s rates are terrible. Then there was the $1300 of useless dealer add-on that I was charged for even after requesting they not be installed. Those items were not left in the vehicle either so I was charged for items I didn’t want AND the Corwin kept them. Sounds like theft to me.

May 29, 2023 -

Corwin Toyota Boulder responded

Sounds like we provided you an option to get a discount of the Market adjustment and choose not to by financing. You also were aware of the products the vehicle was equipped with, signed the required paperwork and took delivery of the vehicle. At any time, if you didn't want to purchase the vehicle as it was equipped you could have chosen not to. You however choose to sign and take delivery of the vehicle with the pricing of the vehicle. Please if you have information on being forced to sign and forced to buy the vehicle let us know by calling 303-415-3305

May 29, 2023 -

paulvina responded

Adding points to an already bad interest rate to make up for any “discount” on the markup…how generous of you. Yes I did. I also asked for the products I was forced to agree to that I did not wants and were not installed to be in the vehicle since I paid for them and they were not. That’s theft. Especially since those products will be sold a second time for even more profit. The defensiveness being displayed and the “no one forced you” remarks show just what kind of dealership Corwin is. The fact that every single person I spoke to while I was there had NOTHING nice to say about the GM and his business practices speaks volumes as well.

May 29, 2023 -

Corwin Toyota Boulder responded

Interest rates are issued by the Banks, not the dealers. We never added any points as you suggested. I spoke with the salesperson who stated that after the products you paid for were removed at your request, he offered to give them to you and you responded that we could do what we wanted, you didn't want them, as you just pointed out. You not wanting to take the product is not theft. Best of luck enjoy that GR Corolla as there are very few out there!

May 29, 2023 -

paulvina responded

And dealerships can, and do, increase those rates to pad their bottom line. Just like they tell you they’re selling at “cost” and “making no money” because they think people don’t know about their holdback. This is not even remotely my first buying experience and I have worked in dealerships before so you can continue the lies and act like you did me a favor, but the review will stay up. The really funny part is there are plenty of dealers NOT marking up the GR Corolla. I even should Youssef a number of those ads. Sure, I was in a spot where I needed to buy and had to take a bad deal, but I’m not going to let others be taken advantage of for a car that isn’t even limited production I didn’t want the product INSTALLED. I was very specific that I still wanted the product left in the car. That it wasn’t is absolutely theft. I paid for a product I did not receive.

May 29, 2023 -

Corwin Toyota Boulder responded

We didn't even provide you with a rate other than the standard. But we are happy to know you understand the business. There were no lies told, and we never ask for a review to be taken down. Again speaking with your salesperson that wasn't the case when you left. You are more than welcome to come pick both products up your purchased. We will just have to disagree on what theft is. I am sure the salesperson appreciates you posting his thoughts of the GM, in the military we called that a Blue Falcon. Best of luck! The GR Corolla is very limited with less than 2000 total in production for 2023!

May 29, 2023 -

paulvina responded

Yes you did! It was over 7%! I shouldn’t have to ask to receive a product I paid for. Blue Falcon is an Air Force specific phrase and I didn’t say my salesman, I said “everyone I spoke with”. You interpret that as you wish. If customers and staff were treated better, what the entire staff said would never be a concern in the first place and customers like me, that are willing to buy from a single dealership no matter when’re they live, would keep buying from you AND bring in new customers instead of spreading the word about how Corwin does business. People that get defensive only do so because they know they’re wrong.

May 29, 2023 -

Corwin Toyota Boulder responded

Rates right now are in the 7% range. We quoted you standard rates. In addition, "everyone you spoke with" would reflect your salesperson who you worked with, along with other "entire staff" who report to the GM. Earlier, you said you asked for it to be placed in the vehicle. Now, when mentioned you didn't say that to the salesperson, you say you shouldn't have to had to tell him? I would agree when people get defensive it because they know they are wrong. We have simply just pointed out the facts as to what happened during the purchase.

May 27, 2023

Very professional, clean environment. Everyone was super nice and polite. They got us through the process quicker than we thought. More

by KLAZARENO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brannen Schrader, Chris Rutter
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May 29, 2023 -

Corwin Toyota Boulder responded

Welcome to the Corwin Toyota family. Thank you for your review about your recent visit to the New Dealership. We look forward to her helping many more customers like yourself. When people ask about your new vehicle, please let them know to reach out to Corwin Toyota whether they are looking for a New or Pre-Owned vehicle. Have a safe and happy 2023!

May 26, 2023

I am generally satisfied with the service at Corwin Toyota. However, I do not understand why a 10:30 AM service appointment (which I met) did not begin processing for nearly 2 hours. It felt like inten More

by FHSELTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jair
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May 26, 2023 -

Corwin Toyota Boulder responded

Welcome to the Corwin Toyota family. Thank you for your review about your recent visit to the New Dealership. We look forward to her helping many more customers like yourself. When people ask about your new vehicle, please let them know to reach out to Corwin Toyota whether they are looking for a New or Pre-Owned vehicle. Have a safe and happy 2023!

May 25, 2023

Tyler helped me lease my new RAV4 and I am very happy overall with the experience and service I was provided. More

by BRENDANMACV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Donnellan
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May 25, 2023 -

Corwin Toyota Boulder responded

Welcome to the Corwin Toyota family. Thank you for your review about your recent visit to the New Dealership. We look forward to her helping many more customers like yourself. When people ask about your new vehicle, please let them know to reach out to Corwin Toyota whether they are looking for a New or Pre-Owned vehicle. Have a safe and happy 2023!

May 25, 2023

Super flexible and understanding with the counter-offer I presented along with facts and not generalizations. The bonus kicker was the coin flip!!! Loved that gaming became part of the deal (and that I won More

by MATTHEWCOWGILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Washington
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May 25, 2023 -

Corwin Toyota Boulder responded

Welcome to the Corwin Toyota family. Thank you for your review about your recent visit to the New Dealership. We look forward to her helping many more customers like yourself. When people ask about your new vehicle, please let them know to reach out to Corwin Toyota whether they are looking for a New or Pre-Owned vehicle. Have a safe and happy 2023!

May 24, 2023

Alex found the exact used Tacoma we were looking for, and it was not easy. They delivered the car to the house and it looked brand new!!! Thank you again, your customer service and attention to detail was ex More

by jfishes
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zachary Chambers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other than Alex we worked with Will in Finance - the ones above did not assist, Chris Rutter, Richard Tolsma, Alex Borrell
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May 24, 2023 -

Corwin Toyota Boulder responded

Welcome to the Corwin Toyota family. Thank you for your review about your recent visit to the New Dealership. We look forward to her helping many more customers like yourself. When people ask about your new vehicle, please let them know to reach out to Corwin Toyota whether they are looking for a New or Pre-Owned vehicle. Have a safe and happy 2023!

May 21, 2023

The general manager is horrible. I recommend you purchase a vehicle anywhere else. No customer service excellence at all!!! avoid this dealership due to the lack of response and care More

by bronco_fan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremiah Washington
Report | Print
May 23, 2023 -

Corwin Toyota Boulder responded

Sorry to hear about your recent experience. If you would like to call 303-415-3305 to discuss this more. We would like to use this as a teaching experience.

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