Corwin Toyota Colorado Springs

Professional, not pushy, flexible with time, timely communication Alexa was who I worked with and she was awesome and the reason I will do future business! communication Alexa was who I worked with and she was awesome and the reason I will do future business! More

Jon was a pleasure to work with. Very communicative and understanding throughout the whole process. He was willing to go the extra mile, and stayed until midnight the evening of my p Very communicative and understanding throughout the whole process. He was willing to go the extra mile, and stayed until midnight the evening of my purchase. I would recommend him to anyone looking to purchase a vehicle. More

Malachi was very polite and was a great help throughout the process. He made sure I loved everything about the car, and when something wasnt quite right or I had a question he would double check. 5 star pl the process. He made sure I loved everything about the car, and when something wasnt quite right or I had a question he would double check. 5 star place, 5 star guy. More

Had a verbal deal (confirmed over clear texts) on a Tundra. On my way to the dealership to sign the paperwork, the sales rep called saying the truck was in the shop getting 3 recalls fixed and to come Tundra. On my way to the dealership to sign the paperwork, the sales rep called saying the truck was in the shop getting 3 recalls fixed and to come in later to get my trade-in appraised and sign paperwork. Two hours later I was called and told that a different buyer showed up willing to pay full price, and they sold it to that person instead — same day we'd agreed on a price over text. I asked to speak with a manager twice, and didn't hear anything until after the dealership had already closed for the night. When the manager, J. R. Cihura,, finally did call, he wasn't apologetic; he told me it was my fault for not putting down a deposit, even though nobody at Corwin ever suggested I do that, precisely because their own team was treating the sale as a done deal. Blaming the customer after quietly selling out from under them, and only calling back after hours and after being asked twice, is exactly the kind of behavior that gives car dealerships and salespeople the reputation they have. If you're buying here, get everything in writing, put money down even if they don't ask you to, and don't expect an apology if you get rug pulled. More

While I’m happy with the vehicle I purchased from Corwin Toyota, I was disappointed with several aspects of the sales, financing, trade-in, and delivery experience. When I signed the paperwork and placed Toyota, I was disappointed with several aspects of the sales, financing, trade-in, and delivery experience. When I signed the paperwork and placed my deposit, the vehicle had 4,833 miles, which was also reflected on the odometer disclosure. When I returned five days later to take delivery, it had 4,960 miles—127 additional miles. I asked for an explanation but was never given a clear answer as to why the vehicle had been driven that much after the paperwork was signed. The vehicle was also not detailed or topped off with gas when I arrived to pick it up, which was surprising considering the purchase price and the fact that the dealership had five days to prepare it. After I raised my concerns, they did provide a complimentary detail, which I appreciated. I was also disappointed with the communication surrounding the extended warranty and windshield protection. During the transition from the salesperson to financing, it was not clear to me that these optional products were being factored into the monthly payment. Even the lowest extended-warranty option combined with the windshield protection added approximately $8,300 to the purchase. I ultimately had those products removed, but I believe optional products of that cost should be presented very clearly in terms of both their total price and their effect on the amount financed, rather than primarily being discussed in terms of a monthly payment. I was also disappointed with the trade-in offer on my truck. After doing additional research and receiving another dealer appraisal, I realized my truck could command a stronger trade value than what I received from Corwin. I understand dealerships need to make money on trades, but I would encourage anyone trading in a vehicle to obtain multiple appraisals beforehand so they have a good understanding of its market value. Overall, I really like my vehicle, but the purchasing experience lacked the transparency, communication, preparation, and attention to detail I would expect when making a purchase of this size. I hope Corwin takes feedback like this seriously and uses it to improve the experience for future customers. More

Justin was very professional and great at finding me the right vehicle for what I needed/wanted. I would definitely buy from this dealership again and I highly recommend asking for Justin if you are looking right vehicle for what I needed/wanted. I would definitely buy from this dealership again and I highly recommend asking for Justin if you are looking for a smooth service finding your next vehicle! More

John Christensen was my sales person along with Kelvin (who moved to the Honda dealership. Very thorough and knowledgeable about the Toyota lineup. (who moved to the Honda dealership. Very thorough and knowledgeable about the Toyota lineup. More

This is the best person to get a car with like he took his time. He stayed with me all day. He even got me some snacks and got the monthly down to where I wanted to be so I can afford it and get my dream his time. He stayed with me all day. He even got me some snacks and got the monthly down to where I wanted to be so I can afford it and get my dream car 10 out of 10 and he not just gonna sell you anything. He gonna make sure you straight. More

Car shopping as a woman can be intimidating but Malachi at Corwin Toyota not only treated me with respect but made the whole process fun. I could tell he cared more about getting me in the right car than s at Corwin Toyota not only treated me with respect but made the whole process fun. I could tell he cared more about getting me in the right car than simply making a sale. Such a wonderful experience. I’m sending everyone I know to Malachi! More

Nice enough to pick me up from the airport. Made a good deal for me. I highly recommend Ron. Made a good deal for me. I highly recommend Ron. More