Corwin Toyota Colorado Springs - Service Center

Brittany was cheerful and helpful in getting me checked in and setting up a Lift shuttle to the rental car agency while my car was being repaired in and setting up a Lift shuttle to the rental car agency while my car was being repaired More

Don has been most helpful in arranging for the additional parts and service. He was knowledgeable, friendly and professional. A pleasure to work with. parts and service. He was knowledgeable, friendly and professional. A pleasure to work with. More

Gave one star rating since I could not give zero stars. I took me vehicle in for service. I was told that I did not have an appointment despite having a confirmation of the appointment. Then received a tex I took me vehicle in for service. I was told that I did not have an appointment despite having a confirmation of the appointment. Then received a text stating that responding to the text was the best way to contact the service rep. After receiving the inspection I texted the rep to let then know I had a couple of questions and would like a call to discuss them. I did not hear anything back for more than six hours and so I sent another text with the same request. No response. Being fed up and needing my vehicle to be repaired I responded to the test authorizing some of the repairs the next day. I also called and was told that my service rep would be informed of my request for a response regarding the repairs. Shockingly still no response. The next day I called again and, miracles never cease, I did get a call back but only to find out that nothing had been done. I need my car and so I went to the service center to pick it up. The service rep seemed unconcerned with my requests and charged me $90 for really nothing. I again expressed my frustration and he asked if I wanted to talk with a manager. The I don’t give a care attitude is pervasive.When I spoke with the manager he did not seem to care either. He never apologized, made a joke at my expense, and then walked away without even looking at me. I have never experienced such a lack of common courtesy as I did with this dealership. If I hadn’t experienced it I probably would not believe it. Needless to say I am extremely dissappointed and if I can avoid it, I will not be back! More

Adam is great, he goes out of his way to help and to answer questions. answer questions. More

They replaced the brakes on my truck and they did not last even a year. We returned two weeks after they were fixed them with chattering they responded that they were fine. We ask for a partical refund last even a year. We returned two weeks after they were fixed them with chattering they responded that they were fine. We ask for a partical refund and was told no we should have brought it back to them.. We had and they could not find the problem. Had another shop replace them and they are great. More

Corwin Toyota is the worst dealership ever kept my car for a week and still did not fix the problem used all my gas without any thought of reimbursement for a week and still did not fix the problem used all my gas without any thought of reimbursement More

Fred is the best. Good service and Fred is great at communicating needs, cost estimates and relative timelines. Really appreciate being kept informed. Good service and Fred is great at communicating needs, cost estimates and relative timelines. Really appreciate being kept informed. More

Paul Reed is AWESOME ! He is always timely and efficient. He keeps me up-to-date on the status of my service. He is always timely and efficient. He keeps me up-to-date on the status of my service. More

Corwin Toyota always takes care of my car! Gary Haines is great and always explains everything that's happening. Gary Haines is great and always explains everything that's happening. More