Corwin Toyota Colorado Springs - Service Center

I am usually pretty happy with this Toyota dealership, but I have noticed the last two times I have been in for my "Toyota Care" that they really don't do anything. I have a little over 15k mile on my tru but I have noticed the last two times I have been in for my "Toyota Care" that they really don't do anything. I have a little over 15k mile on my truck of mixed driving. Everything from city driving to 4 wheel off-roading. I had to replace my cabin filter before this visit because it was black and needed it, so I did that myself. The air filter has been mentioned to the service tech both these last two times I have been in, letting them know it is still the original with the truck. It does need to be replaced, and it looks like that is one I will have to do again myself, as they did not replace that on the last visit either. They did however replace my new cabin filter that I installed with another one of theirs though, so woohoo on that (not really). I was told that the fluids would be topped off at this service appointment, but that did not happen either. They said they did an oil change, and I have not gone under the truck to see if it truly is a new filter or not, so I guess I'll check that in a day or two as I am quite busy right now. So all of this hype, and commercials about how your new Toyota comes with 2 years of free service, doesn't really amount to much in all honesty. I have a feeling that once the "free 2 years" is up, I will be taking my Toyota somewhere else where I can actually see them do the work they say they are going to do. I have lost trust in Toyota over this experience, which is a shame considering I still own a 1994 extra-cab pick up that only has 132k original miles on it. I was planning to have a lot of the original seals and such replaced with genuine Toyota, but I think I'll have to research other places for that? As I want to make sure that what should be done, will actually be done. More

Very poor customer service. I waited in the service center for 4 hours for a single tire replacement on my 4Runner! And, this was my 3rd visit to get the tire replaced. On 2 pre I waited in the service center for 4 hours for a single tire replacement on my 4Runner! And, this was my 3rd visit to get the tire replaced. On 2 previous visits, 2 days earlier, they forgot to repair/replace the tire! More

Specifically asked NOT to have a tire rotation and to have a service light fixed. These requests were ignored completely. He spoke with me as if I were a toddler; I left today feeling awful about my expe have a service light fixed. These requests were ignored completely. He spoke with me as if I were a toddler; I left today feeling awful about my experience. More

Overall, very happy with Corwin Toyota Service. I will continue to take both of my 4Runners there. I will continue to take both of my 4Runners there. More

Something went wrong with the last service on my car and Corwin Toyota went out of there way to to take care my van! Corwin Toyota went out of there way to to take care my van! More

I was given a huge runaround when trying to get work done under my extended warranty contract on my Toyota Tacoma. The whole process took months with countless phone calls and visits. Time-consuming, stres under my extended warranty contract on my Toyota Tacoma. The whole process took months with countless phone calls and visits. Time-consuming, stressful and unnecessary delays and hassles both on the part of the Toyota Service department and their paint subcontractor Caliber Collison. The only person who was helpful and responsive was Cherie Gallagher in customer service. More

Fred Olsen, great business acumen. Trevor, great young mechanic, future of your business. Thumbs up! Trevor, great young mechanic, future of your business. Thumbs up! More

Fantastic customer service every time we bring out vehicles in for service. Richard is always friendly, professional, and goes above and beyond to take provide an excellent experience. vehicles in for service. Richard is always friendly, professional, and goes above and beyond to take provide an excellent experience. More

You did not reset the maintenance required alert on drivers display or the larger vehicle display. So driver must reset every time the vehicle is started. drivers display or the larger vehicle display. So driver must reset every time the vehicle is started. More

Great bunch of folks. They got my car in and out and took interest in my other concerns. I drove 1.5 hours to get out of Denver to find good service. I have! They got my car in and out and took interest in my other concerns. I drove 1.5 hours to get out of Denver to find good service. I have! More