Corwin Toyota Colorado Springs - Service Center

good service works for me, will return For future services and recalls as needed.x services and recalls as needed.x More

The Service on our Subaru was great. I would recommend working with Brian as your Service Advisor I would recommend working with Brian as your Service Advisor More

Worst vehicle repair and diagnostic process I have ever been in, brought my truck in with problems accelerating typed in to their automated report problem system as " My truck has been losing power at 35 m been in, brought my truck in with problems accelerating typed in to their automated report problem system as " My truck has been losing power at 35 mph then it will reaccelerate but happens again at 45 mph need diagnostic of problem" etc. I got my truck to Corwin toyota after reseving spot online previous day. I met with Taylor who was polite and respectful (but definitely has alot on her plate). I told her what I had wrote and added that I had to put into 4 wheel drive to get it there because the anti swerve mechanism was kicking on. 2 mechanics looked and test drove my truck both said it had to be a transmission failure. Taylor called me and reported the info. I was skeptical asking if they knew the problem she told me that 2 head mechanics checked and felt the same after I said that I thought it was a fuel pump but I agreed that I'm not a mechanic and signed for the new transmission to be installed I need my truck. 2 months later after only a couple updates started from me reaching out to ask the status of my tuck because I didn't have a second vehicle to myself only a work truck available to me and sharing my wifes van for personal use, we finally had the transmission in. I was delighted and gave the go ahead for install after a few days I was given a call and informed that it was not a transmission problem and that they didn't know what it was so they would look into it. At this point I am very angry and frustrated but trying to continue to be polite and reasonable. Saying that I can't pay for a transmission I didn't need after a few more days of no contact I go in to find out what's going on I see my truck in the parking lot go in talk to Taylor who was informed it was being worked on as we were speaking she gets her manager who comes out very apogwyoc saying "sometimes these things happen" I tell him I understand and let him know I need my truck back a few days pass Taylor reaches out to me and Informs me my truck is ready to go and all costs would be covered because of the mistake that put my old transmission back in and did all the service request for free including brakes oil change and original problem a rotor that was causing a sensor to trigger trucks antiswerve mechanism. I was very grateful took the truck home joyous. The next day at the end of work my tuck wouldn't start feeling it could have been something Corwin mechanics didn't hook up right I called Taylor she sent a tow truck and they checked it out saying I needed a new started by this point I had lost all trust in Corwin Toyota and called.my own tow truck and took it to elite. Got a new starter and now have been feeling transmission slip. I have lost all confidence in this dealership. More

Went to Corwin Toyota as service indicator was lit up on my dashboard. I had no appointment. I was greeted by a lady who said they would check my tires which is what was indicated. Adam came over and the my dashboard. I had no appointment. I was greeted by a lady who said they would check my tires which is what was indicated. Adam came over and they both checked all tires. My tire was way low on air and Adam said he would have tire checked out. He indicated it would take about an hour. Having no appointment, I thought that was a short time to wait. Fortunately the tire was fixed in about the time he indicated. Adam has been taking care of my truck for a couple of years now. He always has a smile on his face and keeps me up to date on any repairs or services that might be needed. Thanks again Adam! You're the best. More

I give the Corwin Toyota service center a five star rating exclusively due to Shawna Freeman's exceptional performance. She is extremely informative, knowledgeable, and her customer service is unparal rating exclusively due to Shawna Freeman's exceptional performance. She is extremely informative, knowledgeable, and her customer service is unparalleled! I don't trust anyone else with my vehicles because I always know I'll get the best from her! She is a true professional and Corwin Toyota is fortunate to have her!! More

Horrible communication and customer service. Has had my Tundra for 3 weeks. Larry H. Miller was a better company. Has had my Tundra for 3 weeks. Larry H. Miller was a better company. More

Shawna Freeman’s performance was outstanding. She was easy to work with and kept me up to date on the repair. Great customer service is her moniker. She is the first service agent at this locati She was easy to work with and kept me up to date on the repair. Great customer service is her moniker. She is the first service agent at this location that provided personalized care for my car. I have total confidence that I’ll get the best service when Shawna is my agent. More

I had my 2014 RAV4 serviced on 9/9/22 and Paul Reed was my advisor. He scheduled, had the service performed and returned the vehicle as he promised. My family has purchased from this Toyota dealership si my advisor. He scheduled, had the service performed and returned the vehicle as he promised. My family has purchased from this Toyota dealership since it was first located on North Academy Blvd and Paul Reed has been our service advisor performing super service and keeping all our Toyotas running at peak performance. He is the reason we use the dealership for our vehicles. Paul is outstanding and a super example for all service advisors to follow. More

The process was easy. The customer service was great and I am happy with my new 4Runner! The customer service was great and I am happy with my new 4Runner! More

Always top notch with Paul Reed in service communicating what needs done and what was done! what needs done and what was done! More