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Corwin Toyota of Fargo - Service Center

Fargo, ND

4.3
88 Reviews

88 Reviews of Corwin Toyota of Fargo - Service Center

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March 05, 2024

Good communication between client and dealership. Clean area in the waiting space. Great service overall. More

by hrv1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
March 05, 2024

Fast Service was fast And efficient Word word word word word word word word Word More

by OLIPHANT5
Recommend Dealer
Yes
March 04, 2024

I would give this dealership a zero rating, if possible… Had the absolute worst experience, and the car We bought is in terrible condition. We were basically bullied into taking the vehicle since The origin More

by LEXIBUSHY14
Recommend Dealer
No
Employees Worked With
Christiaan Verryne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brant Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whatever service technician allegedly looked at this vehicle before sale
March 04, 2024

No clue. No workmanship. They don't care. No follow-up. Can't recommend. Disappointed More

by THORHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Eslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Corwin Toyota of Fargo responded

I am very sorry to hear about your experience. I would love the opportunity to get in touch with you personally and see what I can do to resolve this. Please give me a call directly at the number below. Brant D. Wilson General Manager 701-499-6723

Mar 04, 2024 -

THORHANG responded

When the vehicle was delivered to me, there were swirl marks on the clearcoat over the entire vehicle. There was a deep scratch on the grill most-likely from a technician leaning on the vehicle and rubbing against the paint with their belt buckle. That tells me an automotive blanket was not used to protect the customer's paint. And there were water spots all over the engine compartment like the vehicle had been on a joyride and driven through puddles. I'm not saying that's what happened, but you don't deliver a brand new vehicle to a customer with water spots inside the engine compartment and leave them to wonder how something like that happened. This clearly shows that they don't care. Drove the vehicle home and had it for a couple weeks, the supercharger belt started squeaking. Called the dealership to work something out. They said they would get back to me but never followed up. Had to call the dealership back several times to make sure we were on the same page regarding a solution to this problem. When I brought the vehicle in for repair, I clearly showed the staff that the supercharger belt had been shaving against something and there were rubber bits all over the engine compartment. After the service was performed, the rubber bits were not cleaned from the engine compartment. No workmanship.

March 03, 2024

$300 for parts, $1000 for labor. 2 days to do a job that should of taken 1. 2 inspections that have 2 completely different results. More

by NEVERLESSC
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lori
March 03, 2024

Came in for an oil change, no appointment, in and out in about 1 hour, great service. More

by mpete1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Peterson
September 26, 2023

I visited this dealership on Saturday 9/23 to replace front brake pads on my Lexus GX which were not even completely due but just out of abundance of caution. Less than a few miles after driving the vehi More

by Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ross
Sep 28, 2023 -

Corwin Toyota of Fargo responded

Providing a positive experience is our top priority with our dealership, so were disappointed to hear that your experience didn't measure up. Thank you for taking the time to write this to bring it to our attention. And if you'd be willing, please give our Service Manager a call at 701-499-6737. We're sorry your experience didn't go as planned and would love the opportunity to touch base with you and address your concerns further. We look forward to hearing from you!

July 27, 2023

I had an amazing experience at this Toyota Dealership. I was traveling cross country alone and the hood of my car started to shake alarmingly up and down. I looked up a dealership in the next city which More

by jillsprenger55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Eslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry (mechanic)
Aug 01, 2023 -

Corwin Toyota of Fargo responded

Thanks for the 5-star review, Jill! We are glad we had the opportunity to work with you and that you found your experience with our team to be both positive and successful. Do not hesitate to reach out if you need anything else! Thank you for being a valued Corwin service customer!

July 17, 2023

They broke my passenger mirror and the claimed it wasn’t there fault. Even though their machine ran into and broke it More

by carson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 17, 2023 -

Corwin Toyota of Fargo responded

Carson, We apologize for the circumstance however, we cannot be held responsible for vehicle damage when the posted car wash instructions are not followed. We are sorry you elected not to take us up on the offer to help in the form of a parts discount. Should you have any additional questions or concerns please feel free to contact our General Manager directly at 701-499-6723. Thank you for the opportunity to address this matter, Corwin Toyota

Jul 17, 2023 -

carson responded

Things were followed but your machine messed up and damaged my mirror, it’s sad how your company damaged my property and you won’t take responsibility for your actions on destroying my property, awful and rude customer service. Going to get this fixed at a local auto body shop and file a claim in small claims court. See you there :)

September 28, 2022

It took and email and a phone call. I was refunded for tire rotation that was not done and reimbursed for tire repair that occured the following week after they were supposed to fix a s More

by gkramp7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brant Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : do not remember the name of the new guy in service dept
Oct 03, 2022 -

Corwin Toyota of Fargo responded

Thank you so much for taking the time to write us such a great review! We are happy to hear your car buying experience with Corwin were in the end positive ones! We look forward to serving you for many years to come! Enjoy your new vehicle and thanks for choosing Corwin!!

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