
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,219 reviews
This is the 2nd car that I have purchased from Coulter in 90 days because of the professionalism, care of the staff and quality of the vehicles. From the salesman (Bob Clark), to the manager (Josh Lohman) an 90 days because of the professionalism, care of the staff and quality of the vehicles. From the salesman (Bob Clark), to the manager (Josh Lohman) and all the way to finance (Debbie Niles),they are an A++ team to work with and would recommend them to everyone I know. I do have to single out a special employee as he has made the experience over the top. Edward Stralko II has been an absolute pleasure to work with on the service side. I had both of my cars in there for minor adjustments and he has gone above and beyond each of my visits! I will buy again from this dealership because of these people!! More
We had a pleasant experience leasing our new Buick Verano. Dureen Olson was very helpful beyond our expectations. We would recommend this dealership and Dureen to our friends. Verano. Dureen Olson was very helpful beyond our expectations. We would recommend this dealership and Dureen to our friends. More
Outstanding car buying experience. Both Paul and Marty worked very hard to put together a purchase that was workable for all parties. This was our second purchase with Coulter and we will be back again. worked very hard to put together a purchase that was workable for all parties. This was our second purchase with Coulter and we will be back again. Steve Unruh More
very friendly and helpful. Another dealer wouldn't release the car color we wanted, but that wasn't Coulter's fault. They really worked to come up with another vehicle and compromised on price. release the car color we wanted, but that wasn't Coulter's fault. They really worked to come up with another vehicle and compromised on price. More
I had been to 8 other dealerships before going to Coulter. All of them EXCEPT Coulter were pushy and before I even drove the car asked if I was going to make a deal that night. There is no way to kno Coulter. All of them EXCEPT Coulter were pushy and before I even drove the car asked if I was going to make a deal that night. There is no way to know that until I have decided on the car, the model, color, and if the price is right. I used to think that car buying was a miserable experience. I was in the market for a reasonable priced car with good power and amenities would be nice but not a must. I looked for used to keep the cost down but wanted low mileage and the car to be in exceptional shape. All other dealerships wanted almost the new car price for these cars or tried to get me to lease a new car when I didn't want a lease. Then I happened to find just the car I wanted on the internet at Coulter Cadillac and the price was the lowest I'd seen and it had all the upgrades to make it an exceptional car. I drove over there and Bill Jurczak came out of the office to greet me. I had come by myself, and at other dealerships as a woman coming in alone, was mobbed by multiple sales people competing with each other and treating me as if I was less intelligent. Bill was not like that. He was kind and very respectful. He showed me the car, explained all the features and we took it for a drive. I told him that my husband would need to see it before I made a decision and he said "of course" and printed out the car details and gave me his business card. At other dealerships they went so far as to tell me I should purchase it and could show it to him then and if I didn't like it bring it back! Not Bill. He said he wanted to be sure I was happy with my car. I returned the next morning with my husband and we bought the car. It was the most friendly and easy purchase I had ever made. I had dreaded buying a new car as my last 2 experiences were really poor. I have driven only two cars since 1988 for that very reason. Bill made it an enjoyable and fun experience. I highly recommend Coulter Cadillac and especially Bill. All personnel were friendly and the finance manager was exceptional friendly. I would definitely return when I am in the market again for another car. More
Listened to the customers requirements and then discussed the options to meet those needs. Very professional and customer friendly in their dealings. Straight forward and reasonable/flexible in reaching an a the options to meet those needs. Very professional and customer friendly in their dealings. Straight forward and reasonable/flexible in reaching an agreed upon price for the vehicle and trade-in value. Spent the appropriate amount of time with the customer during vehicle selection, price negotiations and vehicle delivery. More
Very friendly reception. Clean showroom. Wonderful explanation of the auto I purchased. Sales rep knew his product very well unlike other dealers. Staff was also knowledgeable on all of the Caddy li explanation of the auto I purchased. Sales rep knew his product very well unlike other dealers. Staff was also knowledgeable on all of the Caddy line up. More
Allen is a true gentleman and extremely professional. I never thought buying a car could be so pleasant! We had a great experience with Allen and the other folks at Coulter, and look forward to buying mor never thought buying a car could be so pleasant! We had a great experience with Allen and the other folks at Coulter, and look forward to buying more cars from them in the future. More