Coulter Cadillac Buick GMC

John did ever thing I requested. Debbie answered all my questions and did not push items I said no to. Jahn also did not call (as I requested), John used the internet - Perfect in my way of life questions and did not push items I said no to. Jahn also did not call (as I requested), John used the internet - Perfect in my way of life More

John's politeness and straight forward persona over the telephone was what led us to Coulters. When we arrived we were treeated and welcomed warmly. We said what kind of car we were looking for and was sh telephone was what led us to Coulters. When we arrived we were treeated and welcomed warmly. We said what kind of car we were looking for and was shown what was available. John said it was his job to make our experience at Coulters the best buying experiendce ever and he suceeded. We have purchased many cars in our life time and this experience was the best ever. We will tell our friends if they want a Cadillac treatment - go to Coulter's Cadillac - they live up to their name. More

My husband and I found our Cadillac online. We visited the dealership to test drive it and were met by Bill Jurczak. Extremely friendly and courteous. No high pressure sales tactics. He gave us a thoro the dealership to test drive it and were met by Bill Jurczak. Extremely friendly and courteous. No high pressure sales tactics. He gave us a thorough print out of the vehicle before we left. We visited another dealership right after but it was a lack-luster experience. We returned to Colter after talking to Bill a couple of times on the phone and purchased the car two days later. The only issue which led to a (4) on quality was that after we got the car home, we noticed a few things did not work (power mirror and rear air-conditioning). However, Bill answered his cell phone after hours that same night and reassured us that Coulter would take care of it. He set us up with Ed Stralko, who was extremely helpful and accomodating. He arranged our loaner car for us and the issues were fixed that same week. All in all, a very good experience in dealing with Bill, Ed and Josh who knocked a few bucks off of the price of the car and handled our final paperwork. More

Tom called in the morning to come out to set up the remote for the garage door opener. He showed up within 30 minutes & was friendley & efficient! Thank you again Tom!! remote for the garage door opener. He showed up within 30 minutes & was friendley & efficient! Thank you again Tom!! More

Marty was recommended to us by a family member. We were not disappointed. He was extremely professional, knowledgeable and workable. Mike was also professional and did a very good job explaining the paym not disappointed. He was extremely professional, knowledgeable and workable. Mike was also professional and did a very good job explaining the payment options available to us. Overall the experience was excellent and we love our new Cadillac! More

Roger was very helpful from the beginning of making an appointment with him to the end of going over the features, once again, before driving off the lot. He encouraged us to contact him for anything we n appointment with him to the end of going over the features, once again, before driving off the lot. He encouraged us to contact him for anything we needed. Debbie was very friendly and had all our paperwork ready to sign when we returned to pick up our vehicle. More

I purchased my vehicle used (sorry pre-owned) from Coulter. I have taken it back several times for some small repair items. Every time I've taken it in I have dealt with Ed Stralko a have come away ex Coulter. I have taken it back several times for some small repair items. Every time I've taken it in I have dealt with Ed Stralko a have come away extremely pleased. Today I had a couple of small electrical issues. Ed got me in right away. He arranged for a loaner saying with having to order parts the repair may take most of the day. The job was done quicker than expected and was better than expected. Ed even had someone buff out a few minor scratches that I had on the nose of the car. Ed has always gone out of his way to provide excellent customer service and has definitely gained my business for Coulter in the future. Thanks Ed! More

All of your staff worked professionally and quickly to repair my car. They were friendly and upbeat. I am really pleased with the service and would recommend them to any of my family and friends. Thank repair my car. They were friendly and upbeat. I am really pleased with the service and would recommend them to any of my family and friends. Thank you!! More

We had a wonderful car buying experience with Derek and Dennis. My husband and I were dreading buying a vehicle from a dealership based on previous experiences. Coulter Cadillac exceeded our expectations Dennis. My husband and I were dreading buying a vehicle from a dealership based on previous experiences. Coulter Cadillac exceeded our expectations and we are grateful for the superb customer service. Tom and Roxanne Genovese More

We have dealt with Coulter in Phoenix since 2002.....we have purchased so many Cadillacs that we have lost count..Dureen is so professional and knows by this time what we like . We keep coming back becau have purchased so many Cadillacs that we have lost count..Dureen is so professional and knows by this time what we like . We keep coming back because of Dureen.....Linda and Steve Mayher More