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Coulter Cadillac Buick GMC

Phoenix, AZ

4.9
2,212 Reviews
Coulter Cadillac Buick GMC is a third generation, family owned and operated dealership and is the oldest Cadillac dealer in Arizona. Selling and servicing Cadillac’s since 1923. As a 16 year winner of the distinguished Mark of Excellence "Platinum Performer" award, we promise the best purchase and service experience anywhere. Our company has sold and serviced more Cadillac vehicles than any dealership in Arizona, and ranks in the top 50 in the U.S. There is a reason why Coulter Cadillac-Buick-GMC remains the dealership of choice for three and four generations of luxury car buyers: Coulter employees are dedicated to making every customer a part of the Coulter family for their car-buying life. We invite you to come to our dealership and let the Coulter team show you the way the car-ownership experience is meant to be. We believe everyone deserves to enjoy the Coulter experience. No matter where you live in the valley...Phoenix, Mesa, Tempe, Gilbert, Scottsdale, Sun City or Sun Lakes...and all points in between...we're just minutes away! Coulter Cadillac-Buick-GMC. A name you can trust.
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1188 E Camelback Road

Phoenix, AZ

85014

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Showing 2,212 reviews

September 18, 2012

My wife and I had been looking for a used vehicle online when we came across Coulter Cadillac and decided to check them out. When we arrived at the dealership we were immediately greeted by a friendly sale More

by Discharge0wner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Baena
Sep 18, 2012 -

Coulter Cadillac Buick GMC responded

Thanks for finding us on the internet. We take a lot of pride in the way we do things, and your comments confirm it. Enjoy the Mini...fun car! Tony Komadina, GM

September 14, 2012

We originally visited Coulter Cadillac in July 2012 on our way back to Tucson from a trip out of state. We were very pleased with the sales staff and their new and used selections, however, we did not bu More

by StacieV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2012 -

Coulter Cadillac Buick GMC responded

Great comments, nice car! We really appreciate the confidence you placed in our staff. We work hard for our customers, and your remarks help validate what we do here. Thanks again! Tony Komadina, GM

September 13, 2012

I drive a 2011 Cadillac SRX. The battery went bad and I had a service tech come by. His name is Tom Munoz. He quickly identified that my battery was gone and he quickly and professionally replaced it for f More

by bubba67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Munoz, Edward T. Stralko II
Sep 13, 2012 -

Coulter Cadillac Buick GMC responded

Thanks for the compliment! Our roadside service runs 24/7 for exactly the reason you called us. Thanks again! Tony Komadina, GM

September 11, 2012

I had an alright experience, though I did have some issues. Dale seemed quick to try and push me into the car. I went on a test-drive and immediately afterward he asked me, "so will you take it?" givin More

by ahleeshaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Skiljan
Sep 11, 2012 -

Coulter Cadillac Buick GMC responded

We apologize for any misunderstanding or confusion about any aspect of your purchase. The service contract Mike Kemp presented to you was a genuine General Motors plan, which can only be purchased at time of sale on a used car. If Dale's eagerness to sell a car was taken as anything other than that (pressure to buy) we're sorry we conveyed a different message. Your father seemed pleased with the process and the over-all experience, however. We'll forward the requested reconditioning report to you ASAP. Thanks again for your purchase and your comments. Tony Komadina, GM

September 07, 2012

My first service experience at Coulter was an extremely positive one. Edward Stralko wnet out of his way to ensure my needs were addressed and that I was not inconvenienced. I would recommend this service More

by bhudso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II
Sep 07, 2012 -

Coulter Cadillac Buick GMC responded

We appreciate you trusting us with your Mercedes. We've been selling and servicing luxury cars for almost 90 years, so why not? We thank you for your business! Tony Komadina, GM

September 05, 2012

Bill did a great job at showing us the vehicle and letting us make the decisions on our own. He helped answer all our questions and was very personable. Definitely one of our better car buying exper More

by evetsyeager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

Coulter Cadillac Buick GMC responded

Thanks for the kind words. We have a great staff here, and I'm happy to hear we didn't disappoint. Tell your friends! Tony Komadina, GM

September 04, 2012

Marc Bernstein is a low key, no pressure, personable sales person. Very easy to do business with. Would work with him again when I buy another car. Mike in Finance is quick and professional. Than More

by johnwwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2012 -

Coulter Cadillac Buick GMC responded

Thank you for your comments. We try to be professional, and respectful of our clients...every time we get a chance to do business. Thanks for your business and your courtesy! Tony Komadina, GM

Sep 04, 2012 -

Coulter Cadillac Buick GMC responded

Thanks for your positive review. We really appreciate it! Don't forget to use our service department for all your maintenance needs! Tony Komadina, GM

September 03, 2012

My experience in dealing with all 3 of these individuals during the entire process was excellent. I walked up to Coulter Cadillac and Derek approached me right away with a friendly smile. We looked around More

by delgado81az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward T. Stralko II, Debbie Niles
Sep 03, 2012 -

Coulter Cadillac Buick GMC responded

Thank you for your detailed review! The employees you mentioned are all committed to total customer delight, as is the rest of our company. Thanks again for your business and the kind words! Tony Komadina, GM

September 02, 2012

We originally talked to Derek about another car, but before we could see it, it was sold. He sensed our disappointment, offered another car at a great price, and made our deal happen. We live in Tuc More

by caddybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2012 -

Coulter Cadillac Buick GMC responded

We love our Tucson customers! We wanted to make sure you were happy, so we really sharpened the pencil on the second car. Thanks for trusting us to do right! Tony Komadina, GM

September 01, 2012

Debbie, Dureen and Andrew made my purchase experience of a new 2013 Turrain first class.Dureen located the exact car I requested and had it ready to go when I arrived.Debbie handled the paperwork pronto and More

by jwhautaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Debbie Niles
Sep 01, 2012 -

Coulter Cadillac Buick GMC responded

Thanks again for your business! It makes us happy and proud to know we can be efficient, hospitable and competitive all at the same time. We really appreciate your loyalty to our company. Tony Komadina, GM

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