
Coulter Cadillac Buick GMC
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I give Coulter Cadillac an excellent rating because Dureen Olson and Tony Komadina are exceptionally professional, friendly, thorough, service oriented, happy to please and accomodating to us as custom Dureen Olson and Tony Komadina are exceptionally professional, friendly, thorough, service oriented, happy to please and accomodating to us as customers. We will return when we need another car. Thank you for having such wonderful people to serve us. Brenda and Howard Schwartz More
Everyone was very friendly. Harvey was great to work with. My only suggestion for him would be when a customer asks him a question that he answer the question honestly. Example: There was a noise I hear with. My only suggestion for him would be when a customer asks him a question that he answer the question honestly. Example: There was a noise I heard coming from the back of the vehicle that sounded like it came from the gas tank area. When I said what is that noise? He said Oh nothing just a regular noise the car makes. Well if I had not been some what car savy I would have been a little worried he was trying to hide something from me. As a sales person he needs to listen to his clients and answer them honestly. Don't answer to just make a sell! Customer service will get you a long way!! More
I've been buying new cars for a long time and this was one of my best experiences. I visited Coulter Cadillac about 6 times in the last 6 weeks and each time, Marty showed me your entire inventory and ans one of my best experiences. I visited Coulter Cadillac about 6 times in the last 6 weeks and each time, Marty showed me your entire inventory and answered all of my questions. He listened to all of my needs and was very instrumental in the selection I made. I really appreciated everything he did for me. Thank you all very much, Tony DeMaio More
Derek - used car salesman & Mike K. finance manager were easy to work with, really no pushy sales tactics used...it was a straight forward discussion, a pleasant change from the typical car shopping ex were easy to work with, really no pushy sales tactics used...it was a straight forward discussion, a pleasant change from the typical car shopping experience....Did I fell I got the best deal possible, no, but who ever does...did I get a fair deal, absolutely...would I recommend my friends, family or business associates, yes without question or hesitation.... More
Roger is by far one of the best car salesman I have met by far!! My car was totaled in a accident and I needed a different car within a very short time. At the other dealerships I went to I felt so pressur by far!! My car was totaled in a accident and I needed a different car within a very short time. At the other dealerships I went to I felt so pressured but not with Roger. Him and Debbie worked so well together and helped me get a car just like the one that had been wrecked and words can't express how happy I am!! As a first time buyer I was nervous and had no idea what I was going to do or what to expect, but Roger and Debbie made sure I understood everything. They explained things thoroughly and I never felt rushed or pressured while talking with them!! Thanks again Roger for your time and helping me into my new Cadillac!!!!!! More
Dureen Olson has proved to me that I was not just a sale. I felt that she went above and beyond just trying to sell me a car and worked very hard to fit a new car in my tight budget. With the help from Debb I felt that she went above and beyond just trying to sell me a car and worked very hard to fit a new car in my tight budget. With the help from Debbie Niles I not only have a great new vehicle but a monthly payment that was better than I expected. It really was a great experience. More
I don't know where to start about my experience with Coulter or Amy Mulstay, but I'll start with WOW! Amy and her team set the bar for service, quality, friendliness, satisfaction & follow through so hi Coulter or Amy Mulstay, but I'll start with WOW! Amy and her team set the bar for service, quality, friendliness, satisfaction & follow through so high and leaped above it. From the moment I drove in and met with Amy I felt like I had met a long lost friend, we joked, laughed & had fun but she took my situation seriously. More
I went into the dealership to get some information on the new Cadillac model coming out. Dureen Olson met with me and answered all of my questions. Very informative and not pushy. When I am ready I will b new Cadillac model coming out. Dureen Olson met with me and answered all of my questions. Very informative and not pushy. When I am ready I will be calling her. Thank you for employing professionals. More
We parked on the new car sales lot on accident when looking for a used vehicle. A very kind and not pushy salesman directed us the correct location across the street. We were met by Dale who was NOT looking for a used vehicle. A very kind and not pushy salesman directed us the correct location across the street. We were met by Dale who was NOT pushy. He gave us room to talk and explained the parts of the vehicle that we had difficulty accessing and trying out. He then handed over the keys and let me and my family go for a test drive alone. This is not normal, but a nice extra touch. You can drive and listen for things in peace. Once getting into the office, they looked over my trade in carefully, and offered a low value. Because I was prepared with research I knew the fair price and countered with it. They accepted as long as I purchased that evening. No pushy "guy behind the counter." No annoying sales tactics. Just fair treatment. I have never had a car purchase transaction this effortless. The finance guy took his time to carefully explain warranty options and all the paperwork. They really seemed to want to win return business. After signing everything, Dale took a few minutes to explain all the new buttons. Keep in mind this is almost 10pm and he is still taking his time and working with us. I would buy from these guys again. It's an amazing pressure-free environment with very clean restrooms. More