Coulter Cadillac Buick GMC

Joe was a very nice to do business with, was not pushy very personable and was a matter of fact. I enjoyed speaking with him and would deal with him in the feature, and would reccomend him to anyone I kn very personable and was a matter of fact. I enjoyed speaking with him and would deal with him in the feature, and would reccomend him to anyone I know. Debbie was a very nice lady that stayed after her scheduled shift just to get my loan done so I could drive the car home that night. She did it with a smile and was very personable the whole time. I hate buying new/used cars and they made this a really nice experience. More

My Buick had a section of trim come off so I went to the body shop. They were very helpful. The section that needed to be replaced was no longer avaiable but they figured out a way to repair the damage. body shop. They were very helpful. The section that needed to be replaced was no longer avaiable but they figured out a way to repair the damage. I was very pleased. Bob Westerholm was great to work with and it only took around 45 minutes. Thank you!! More

I traded in my 2007 DTS with 50K miles and was considering leasing a new car or upgrading to a newer model. I went over to the used car section and was met by Joe Sparks. We discussed my options a considering leasing a new car or upgrading to a newer model. I went over to the used car section and was met by Joe Sparks. We discussed my options and he showed me several cars that met my specifications. We also discussed the pros and cons of leasing new. There was a return that was a year older than the car I was trading in and even had more miles on it but it was pristine. It looks and drives brand new. I test drove it and knew immediately it was a great deal. Coulter gave me an extremely fair trade in allowance (more than two other Cadillac dealerships I visited) on my existing DTS and great financing through GMAC. Debbied Miles wote me up next door and was extremely fast and efficient. I sincerely feel that Joe listened to me and helped me get the best possible vehicle imagineable. Thanks Coulter, I woke up this morning feeling really good about my purchase. More

Please pass on our sincere THANKS to Mr. Gary Siefker your Internet Manager. His excellent knowledge of the product is refreshing !! Gary is a true professional and went that extra mile to make sure we your Internet Manager. His excellent knowledge of the product is refreshing !! Gary is a true professional and went that extra mile to make sure we understood the process and were happy with the outcome. Mr. Siefker is an excellent example of what the culture of today's car business should encourage. Many thanks !!!!! More

I contacted Coulter Cadillac about a car I found in an online search. Glenn Heiser was exceptionally helpful with all my questions and concerns, and his responses were very punctual. I'm from North Caro online search. Glenn Heiser was exceptionally helpful with all my questions and concerns, and his responses were very punctual. I'm from North Carolina, so our transaction was literally across the country. I couldn't ask for a smoother, more hassle-free process. Glenn, and Rick Baena, were very helpful, courteous, and efficient during my entire buying process, and I would definitely recommend Glenn and Coulter Cadillac to anyone. More

We were stranded and these folks worked us in and helped us get the car ready. We can now arrive in Ca as we expected Georgia made our wait easier and Brad our service writer really was courteous as was Je us get the car ready. We can now arrive in Ca as we expected Georgia made our wait easier and Brad our service writer really was courteous as was Jeanette who took our call. We live in Texas so this was a lifesaver. More

Michael has a very genuine approach to the whole automobile service scenario. He is straightforward, honest, and does what he says he is going to do. automobile service scenario. He is straightforward, honest, and does what he says he is going to do. More

The reason I am giving Joe Helms and Coulter Cadillac the ratings above was due to my overall experience during my most recent visit. I took my Cadillac in for service. Joe explained in detail the problems ratings above was due to my overall experience during my most recent visit. I took my Cadillac in for service. Joe explained in detail the problems which existed. He gave me multiple options and time frames to work with in order to make the best decision. He explained the costs associated with the repairs and the things we could due to help mitigate their immediate effect. While waiting there were various employees of Coulter who inquired as to my well being and asked if I needed any assistance. It was a truly great experience and I would recommend Coulter Cadillac to anyone. More

By far the best experience I have ever had dealing with the process of buying a car. No "high pressure" tactics, friendly and easy going atmosphere. Didn't hassle me when I decided to "sleep on it" and the the process of buying a car. No "high pressure" tactics, friendly and easy going atmosphere. Didn't hassle me when I decided to "sleep on it" and the best part was they beat my percentage rate. Glenn and the finance person were the best, in and out in the less than an hour after the deal was done. Thanks Coulter Cadillac for reestablishing my belief that there are still good people out there and I will be back when I purchase my next vehicle. More

Coulter Cadillac is actually Coulter on Camelback and their vehicle line up includes the Cadillac brand along with a full line up of both Buick and GMC vehicles. I am a very experienced new car buyer. their vehicle line up includes the Cadillac brand along with a full line up of both Buick and GMC vehicles. I am a very experienced new car buyer. In the past 10 years, I have owned 8 GM vehicles, 4 Lexus vehicles, and 2 Volvo's. Needless to say, in the process of buying and trading-in, I have seen about everything from the five star professionals to the laughable sterotype of the the unscrupulous used car salesman. On this paticular transaction, I traded in a vehicle with less than 6000 miles and about 6 months old. This purchase represents the first time I have bought from Coulter on Camelback. Earlier in the year, my experience with a former floor sales rep was not so good. Follow up was poor, etc. The reason I returned was because of the tenacity of the Sales Manager, Larry Nichols. When I purchased from another dealer last time, Larry followed up with me. He, of course, wasnt happy. I was impressed, however, that a Sales Manager would actually work so hard to learn why they lost a sale. I dont see this often and when I did, I knew I had underated the dealership soley based on my experience with one salesman. When it came to time to trade in, as promised, I contacted Larry Nichols. Made an appointment (I always recommend you make these appointments duing the week when the dealership isnt as busy as weekends). Coulter located the vehicle I wanted, gave me a fair price for the trade-in, and a very competitive price for the new car. I worked with both Larry and Kevin Kish from the sales department to consumate the transaction. Both were very knowledgeable and professional. Since I am a unique buyer, Coulter was savy enough to know that when it came to closing the transaction, the Business Manager Rick Baena, knew I would have no interest in after market items like extended warranties, etc. (Many times I have been told by other dealers that I have to listen to the sales pitch as it is required - Coulter knows their customers and has the common sense to profile the needs and didnt even attempt to sell something I didnt need. Kudos to Rick for that!) Lastly, I have to complement the people behind the scence. My vehicle was prepped and presented to me in showroom condition by the dealership assistant Alberto. The day I purchased it, a dust storm was moving through the area. Alberto made sure my vehicle was clean, temporary tags intact, etc. What really impressed me about Coulter is that I made an appointment for 6pm and by 7pm (in spite of the storm and my trade-in - I was out by 7 pm!!!) This dealership knows its customers time is valuable and respects that. Thank you Larry, Kevin, Rick, and Alberto. Five stars across the board. More