Coulter Cadillac Buick GMC

My review is to complement the exemplary service of Sam Mendoza who is my Service Advisory at this dealership and to acknowledge his professionalism and overall performance regarding my 2014 Cadillac ELR, Mendoza who is my Service Advisory at this dealership and to acknowledge his professionalism and overall performance regarding my 2014 Cadillac ELR, Hybrid, 2 door sporty coupe. He is amazing, awesome and treated us with the utmost respect and went over and above to make sure my vehicle was serviced with meticulous care. He got me a rental car through Hertz for approximately 4 days because of the lengthy process with my worthless warranty company, AGW (American Guardian Warranty) and the hoses, parts that had to be ordered as my vehicle is a hybrid, 2014 Cadillac ELR, a sporty 2 door coupe which I'm looking to replace here shortly, although this process was extremely lengthy from 06/25/25 - 07/12/25 (over 2 weeks it was not any fault of Mr. Mendoza's) when I got my car back as my husband went and picked up my vehicle. Mr. Mendoza did everything within his authority to get us a good price and looked for discounts to help us. I am extremely pleased with the care and concern he took in taking care of my vehicle needs as he has done several times before and I will continue to bring my vehicle into this dealership for him to handle all of my car needs. The staff within itself is very friendly and accommodating. I did leave a detailed message for his Manager, Michael as of 07/24/25, Thursday to let him know how amazing Sam is but never received a returned call, however I felt that someone in Management should be cognizant of his skills which are anything short of immaculate. Thank you, Sam for always taking good care of us, being very accommodating and cheerful and we will be in to give you a gift to show our appreciation for a job well done. She is driving and performing like a Boss on the streets! We truly appreciate you and will continue to trust you with my baby! More

Matthew and the finance team were able to make my purchase an easy pleasant experience. purchase an easy pleasant experience. More

Hassle-free. I made a reasonable offer. It was accepted. Done. To me, the exceptional thing about Coulter Cadillac, is that I was able to buy a car off the lot, w I made a reasonable offer. It was accepted. Done. To me, the exceptional thing about Coulter Cadillac, is that I was able to buy a car off the lot, without nearly $4,000 of dealer installed: nitrogen in the tires, door-edge guards, wheel locks, ceramic paint coating, etc. that another dealer added to the price, and then discounted. I have previously bought 2 other new cars in the Phoenix area, and both had the long list of add-ons. Going forward, definitely not something that I will accept. More

I purchased a 2025 Buick Envision from Joe Agusta. Knowing Joe for over 8 years now I have bought all my vehicles from him. I would highly recommend Joe and Colter Cadillac to anyone looking for a v Knowing Joe for over 8 years now I have bought all my vehicles from him. I would highly recommend Joe and Colter Cadillac to anyone looking for a vehicle. Very professional and great follow up. He has your back. More

This dealership is very professional, clean, so helpful and always makes you feel comfortable when buying and looking for a vehicle! and always makes you feel comfortable when buying and looking for a vehicle! More

Best Cadillac dealer in town by far. The GM Paul and his salesman Cody took great care of us when trying to switch up from a previous vehicle. Very patient, understanding, and not the ty The GM Paul and his salesman Cody took great care of us when trying to switch up from a previous vehicle. Very patient, understanding, and not the typical car salesmen xx. More

Dureen Olson is hands down one of the best sales professionals I’ve ever worked with. From the moment we walked into Coulter Cadillac, she made the entire process of purchasing our new Cadillac Lyri professionals I’ve ever worked with. From the moment we walked into Coulter Cadillac, she made the entire process of purchasing our new Cadillac Lyriq seamless and stress-free. Her deep knowledge of the product and remarkable attention to detail ensured we were always informed and comfortable throughout the entire process. What really impressed us was how Dureen went above and beyond to track down the exact specifications we wanted for the car. She worked tirelessly to ensure we got exactly what we were looking for, which isn’t always easy to do in today’s market. Her dedication to finding the perfect match for us was truly exceptional. While it’s common for many salespeople to cut corners or rush through the process, Dureen is definitely not one of those. She went above and beyond to make sure every aspect of the transaction was handled thoroughly and with care. Her professionalism and integrity stood out, and it was clear she genuinely wanted what was best for us, not just a sale. Dureen is not only incredibly sharp and professional but also a genuinely wonderful person to work with. She took the time to answer every question thoroughly and made sure all our needs were met with care and precision. It’s rare to find someone who blends intelligence and professionalism so effortlessly. If you’re in the market for a Cadillac, I highly recommend asking for Dureen. She’s truly exceptional. More

Very helpful from beginning to end. Hey, work with me gave me excellent service. Great Hey, work with me gave me excellent service. Great More

It was a fantastic experience working with sales professional Bill Durst! He was very knowledgeable and made sure we knew eveything we needed to know about our new to us Cadillac CT5! He proved tr professional Bill Durst! He was very knowledgeable and made sure we knew eveything we needed to know about our new to us Cadillac CT5! He proved trustworthy, super easy to work with and if we are ever in the market for another vehicle we would work with him again! All parties at this dealership treated us great! Would buy from this dealership again in the future! More

My Amazing New Car Purchase at Coulter Cadillac! I just had the best new car buying experience at Coulter Cadillac, all thanks to an incredible team! Durrine was absolutely amazing. She was knowle I just had the best new car buying experience at Coulter Cadillac, all thanks to an incredible team! Durrine was absolutely amazing. She was knowledgeable, truly listened to what I needed, and even suggested the perfect car for me – I'm so glad I trusted her! When it came to finance, Will, the Finance Manager, was outstanding. He listened, explained everything clearly, and I really appreciated that there was no pressure to take coverage I didn't feel I needed. And a huge shout-out to Paul, the General Manager, whose leadership clearly sets the tone for such a professional and customer-focused environment. Thanks to Durrine, Will, and Paul, I'm now a loyal Coulter Cadillac customer! If you're looking for a new Cadillac, you have to visit them. More