Coulter Cadillac Buick GMC

Top-Notch Service The Coulter Cadillac Service Department and its staff are top-notch. As the Fleet Manager of a Government Agency, I have had the opportunity to work The Coulter Cadillac Service Department and its staff are top-notch. As the Fleet Manager of a Government Agency, I have had the opportunity to work with many local dealerships and service departments. The only regret I have is not giving Coulter Cadillac the chance to take care of our fleet sooner than I did. I must give credit where it is due, Mr. Kyle Berner has gone above and beyond to ensure that all of our vehicles are well-cared for.. He, among other members of your staff, has made Coulter Cadillac a pleasant place to do business. More

GMC Truck Had a great experience with Jose and the dealership. The truck we purchased was much better quality than the trucks at other dealerships. We were very Had a great experience with Jose and the dealership. The truck we purchased was much better quality than the trucks at other dealerships. We were very happy with the team at the dealership! More

Another awesome experience! We purchased another Cadillac this year for Shirley and once again worked with Dureen Olsen. Our experience today was as special as the time before an We purchased another Cadillac this year for Shirley and once again worked with Dureen Olsen. Our experience today was as special as the time before and we HIGHLY recommend Dureen to anyone interested in purchasing a Cadillac. Dureen is extremely knowledgeable, sincere and friendly. More

Exceptional Service Our family received exceptional customer service at Coulter Cadillac Phoenix from Paul, Arthur, and Dan. They worked numerous hours in their relentles Our family received exceptional customer service at Coulter Cadillac Phoenix from Paul, Arthur, and Dan. They worked numerous hours in their relentless effort to ensure our family received the best of service resulting in our purchase of this 2019 Cadillac Escalade 4WD Premium Luxury with all the upgrades one could ever want or need. Without a doubt the very best in customer service. More

Happy Tucsonans!!! We chose to search for a new car (online) in Phoenix because of the larger variety, bargains and possibilities. What we didn't expect or count on is t We chose to search for a new car (online) in Phoenix because of the larger variety, bargains and possibilities. What we didn't expect or count on is the amazing experience we would have with Coulter Buick GMC. Jose Albanil was there for us from start to finish. He made the process easy & painless, and had an answer for every question regardless of difficulty. No one could ask for a more personable, knowledgeable & professional vehicle salesman. I feel I need to add that Sarah Burt the finance officer was equally exceptional – super friendly, knowledgeable & sensitive to customer’s specific limitations, and works hard to give the best options possible. Easy to talk to, they both made the time spent there go much faster. Any car dealership would kill to have a great team that Coulter Buick has. My sincere thanks & respect goes out to all of them. More

Always a good time Stan Powell was great and not a high pressure salesman. We discussed many of our adventures in Phoenix and eventually the trading in our 2015 SRX on a Stan Powell was great and not a high pressure salesman. We discussed many of our adventures in Phoenix and eventually the trading in our 2015 SRX on a new 2019 Luxury XT5. My intention was to get my wife a new car without any increase in the monthly payment, in fact it ended up $1 less. Between Paul Glans, the General manager, and the finance department Sarah Burt, both who bent over backwards to make this happen, the experience was most pleasurable and with a little fun to add to the experience. We ended up with not only the same monthly payment but also with additional add on, so that there was no cost for any maintenance for 48 months. My dad purchased his first 1954 Cadillac from Coulter and our whole family has been a loyal member of the Coulter Cadillac family. We do not feel like customers and the staff there sure makes it feel that way still. This is the second Cadillac that my wife and I have owned both from Coulter Cadillac on camelback. When it comes to the service department, there is no one better than Gary Shimp. My son has a Buick and it is also serviced by Gary. More

First new car in 17 years Very nice and easy. We did several test drives with no pressure and the whole process of buying and financing was quick and painless (in a good sort o Very nice and easy. We did several test drives with no pressure and the whole process of buying and financing was quick and painless (in a good sort of way). Thanks Jack More

First Cadillac, great dealership Very friendly and efficient customer service, we felt that we were treated like VIPs. I made an appointment several days in advance and only received Very friendly and efficient customer service, we felt that we were treated like VIPs. I made an appointment several days in advance and only received 1 reminder prior to our visit. When we got to the dealership they were waiting for us and eager to help in any way possible. More

Easy and Friendly Process With a different dealership, I didn't have a great experience with the car buying process. I had a specific plan and that was to get the best deal pos With a different dealership, I didn't have a great experience with the car buying process. I had a specific plan and that was to get the best deal possible to absorb negative equity that I had absorbed from past vehicles. I had a brief call with Mark, explained my situation, and told him that I didn't want to fall in love with a car if the deal wouldn't work out. I didn't have much faith that it would. I applied virtually and after feverish work between Mark and the finance team, I was able to get approved for my DREAM CAR! The process was not only simple, but it was enjoyable and I was actually able to be excited to drive home. The entire team went out of their way to do what was best for me. I got the call on a Monday afternoon that I was approved More

Easy no hassle process I bought a used 2019 suburban from them. The process was simple. Friendly and helpful from the start. We worked out a deal fairly quickly without any I bought a used 2019 suburban from them. The process was simple. Friendly and helpful from the start. We worked out a deal fairly quickly without any pressure. I think I got a good deal. Mark was easy to work with and very friendly. More