Coulter Cadillac Buick GMC - Service Center

The service department was extremely friendly and always kept me aware of what was going on with my vehicle. I recieved phone calls with what needed to be done and professional recomendations for repairs. kept me aware of what was going on with my vehicle. I recieved phone calls with what needed to be done and professional recomendations for repairs. More

I was recommended to bring my vehicle into coulter cadillac because a friend of mine said that you guys to a very good job and are honest. When i brought it in on july 15th I was quickly met at the fr cadillac because a friend of mine said that you guys to a very good job and are honest. When i brought it in on july 15th I was quickly met at the front and was taken care of. I was kept up to date on the status of my vehicle and you guys had it finished within a timely manner. I would recommend you guys to any of my family and friends and in the future if i ever need work done you can rest assure i will bring my vehicle back to coulter cadillac. More

I was hesitant to return to this dealership after the service I received with my last visit . However,I decided give it another try and I am glad I did. The difference was Mr. Joseph Helms. Mr. Helms gre service I received with my last visit . However,I decided give it another try and I am glad I did. The difference was Mr. Joseph Helms. Mr. Helms greeted me in a professional manner and listened to my overall concerns regarding my vehicle. Mr. Helms answered all of my questions and explained each of the recommendations. Mr.Helms assured me that the vehicle would be ready to go at a certain time as we were leaving town to visit relatives. Mr. Helms had the vehicle ready before the time promised. We will certainly be back. More

I brought my 2010 Corvette in due to a defect with the driver's seat. Although this didn't appear to be a normal service for Coulter, Ed was able to get the seat cushion replaced and installed properly. driver's seat. Although this didn't appear to be a normal service for Coulter, Ed was able to get the seat cushion replaced and installed properly. Excellent service, as always. More

Joe was a pleasure to work with! A real professional. I will definatly continue to return and work with Joe. He is very informative and keeps you updated as to the status of your work being perfomed, good will definatly continue to return and work with Joe. He is very informative and keeps you updated as to the status of your work being perfomed, good job. More

TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE HELMS FOR MY EXPERINCE AT COULTER. JOE HAS A REAL PASSION FOR HIS JOB AND YOU CAN TELL THAT HE TO WHOM IT MAY CONCERN, I WOULD LIKE TO THANK JOE HELMS FOR MY EXPERINCE AT COULTER. JOE HAS A REAL PASSION FOR HIS JOB AND YOU CAN TELL THAT HE REALLY LIKES HELPING AND EDUCATING PEOPLE WITH THEIR CAR PROBLEMS. LIKE JOE SAID SOMETIMES CARS BREAK AND WE FIX THEM. I KNOW THAT'S SIMPLE BUT THIS IS WHY I LIKE JOE AND TRUST HIM WITH MY VEHICLE-HE KEEPS IT SIMPLE AND HELPS YOU UNDERSTAND THE PROBLEMS BEING ADDRESSED. THE CAR BUSINESS HAS ITS CRITICS AND SOME FEEL THAT YOU CAN'T TRUST YOUR ADVISOR. I DISAGREE AND THAT IS LARGELY DUE TO JOE. EVERYTIME I BRING MY CAR IN I LEAVE A SMARTER CONSUMER. THIS IS WHAT IT IS ALL ABOUT-TRUST. COULTER HAS A RESPONSIBILTY TO ITS CUSTOMERS TO PUT PEOPLE IN PLACE WHO KNOW WHAT THEY ARE DOING. NOT ONLY DOES JOE KNOW WHAT HE'S DOING HE NEVER TREATS YOU WITH LESS THAN COURTESY AND RESPECT LIKE MANY OF THE EMPLOYESS WHO WORK THERE. KEEP HIRING GUYS LIKE JOE AND WHEN THE ECONOMY TURNS AROUND YOU'LL BE ON TOP OF THE WORLD AGAIN. WHAT A GREAT EXPERINCE AND DEALERSHIP. GREAT STAFF AND A FRIENDLY PLACE. ALL THE BEST! More

It is always a wonderful experience at Coulter Cadillac because my service adviser Michael Valenzuela is very friendly and can always answer any question I throw his way. because my service adviser Michael Valenzuela is very friendly and can always answer any question I throw his way. More

As a Corvette owner i am ever so cautious to allow someone to work on my Z06. Ed happens to be a Corvette owner and i entrusted my Corvette with Coulter for some service work. Ed ensured the car was h someone to work on my Z06. Ed happens to be a Corvette owner and i entrusted my Corvette with Coulter for some service work. Ed ensured the car was handeled with care and between him and the service manager Tom, they were able to help me get some major iitems covered by GM with my warranty only having expired a few month's ago. Even though they did not get to do the work they sent me to another dealer and folowed my process thru. Ed and Tom's commitment to a customer is a lost art and should be viewed by all as a learning tool to others. So many times bussiness forget how they got big and profitable and that's thru customers. When you show iniative and drive and care as these two illustrated you earn a customer for life. My next Cadillac will be purcahsed at Coulter and my vehicles will be now serviced and cared for by them as well! Gentelman thanks for making me the customer feel wanted and appreciated!!! Mike Steg USN Veteran & Business Executive More

I couldn't have been treated any nicer by Joe! I had a very unusual warranty work done and Joe provided me with a SRX loaner for the full time my car was waiting for parts! Great Service! Henry Evans (A very unusual warranty work done and Joe provided me with a SRX loaner for the full time my car was waiting for parts! Great Service! Henry Evans (AKA John H Evans) More

Ed and Coulter took care of my engine oil leak on my Corvette. It was about as good of an experience you could have under the conditions. I will return if the need ever arises. Corvette. It was about as good of an experience you could have under the conditions. I will return if the need ever arises. More