Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coulter INFINITI
Mesa, AZ
562 Reviews
Coulter INFINITI, the east valley’s premier INFINITI Dealership is proud to be part of the Coulter Family of auto dealerships. For over 100 years the Coulter name has stood for quality, value and service for tens of thousands of Arizona luxury car buyers.
Our experienced sales staff is available daily to answer your questions and make sure you find the INFINITI or quality pre-owned vehicle that’s perfect for you. Our Finance Department will make the car buying process as straight forward as possible so you can get on the road in your new INFINITI.
100% of Coulter INFINITI staff technicians are certified mechanics who have completed rigorous Infiniti training programs to guarantee the best service for your INFINITI.
Coulter INFINITI...Holding the Keys to Luxury!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 562 reviews
May 03, 2018
Pleasant & Courteous Henry treatment of my wife and me was pleasant and courteous. We enjoyed the fact that there was not a lot of wasted dead time at then dealership. W Henry treatment of my wife and me was pleasant and courteous. We enjoyed the fact that there was not a lot of wasted dead time at then dealership. We enjoyed doing business with Henry and he located the car we wanted and are now driving. More
by jwetzel
May 03, 2018
A Continued Satisfied Customer We are on our 5th Infiniti vehicle. All 5 have been through Coulter (Rick Reames). Our experience through each purchase has been nothing less than out We are on our 5th Infiniti vehicle. All 5 have been through Coulter (Rick Reames). Our experience through each purchase has been nothing less than outstanding. Rick knows his vehicles and takes his time to understand the needs/wants of the customer. Even when we didn't think we were going to purchase the QX60 I am in now, Rick knew how much I love this vehicle and he made it happen. This dealership makes you feel like you are a part of their family. My parents were in the market for a new car and they are now loyal customers to Rick and on their 2nd Infiniti. Thank you Rick & crew for always making the car shopping experience a great one!!! - The Ludwig's More
by luds
May 02, 2018
Great experience Had a great experience and customer service. Everyone there was very nice, honest and professional. Henry was very patient and made us feel at ease t Had a great experience and customer service. Everyone there was very nice, honest and professional. Henry was very patient and made us feel at ease throughout the whole transaction. Will definitely buy another car from them again soon. More
by Gehanesimoes
Employees Worked With
May 01, 2018
unusual engine sound. The service was fantastic. Although it took a couple of days to determine the cause, I was pleased they didn't give up and return the vehicle with a The service was fantastic. Although it took a couple of days to determine the cause, I was pleased they didn't give up and return the vehicle with a "no problem found". They figured it out and now it is perfect. More
by Mtucker 171
Employees Worked With
Stephen
April 14, 2018
Family Orientated Coulter Infiniti has treated myself and family like family. Everyone in the facility is professional, courteous and worked with myself and family to p Coulter Infiniti has treated myself and family like family. Everyone in the facility is professional, courteous and worked with myself and family to provide a great vehicle and at a great price. I have purchased or leased 14 vehicles from this dealer and would not go to any other. Rick Reames has been a loyal person that I go directly to for all my needs. Thanks so much! More
by rodolfana
Employees Worked With
Other Employees :
Sylvia, Shirley, Brian Gibson, Bert Wong, Chris Gossling
April 07, 2018
window issue After picking up my vehicle I noticed what appeared to be water spots on the front windshield which when driving in the sun made it very difficult to After picking up my vehicle I noticed what appeared to be water spots on the front windshield which when driving in the sun made it very difficult to see clearly. I drove directly to the dealership and they immediately notified their detail person who was very courteous, professional and advised me to wait a short time and he would take care of the problem. I waited for a short time and when I looked at the window it was spotless and perfect. Thank you Coulter Infiniti for your immediate and caring support. More
by rodolfana
February 17, 2018
Best dealer ever for service Dustin once again took care of my service needs extremely well and had me in and out rapidly. He and his guys found a small issue on a warranty item a Dustin once again took care of my service needs extremely well and had me in and out rapidly. He and his guys found a small issue on a warranty item and took care of that as well. Simply the best service department I have ever dealt with in many years of using dealers to take care of my cars.! More
by SkipB
Employees Worked With
Dustin Jensen
December 13, 2017
Great service Came on the wrong day and they went out of there way to get my car serviced and washed. They were quick and efficient and friendly. The waiting area w Came on the wrong day and they went out of there way to get my car serviced and washed. They were quick and efficient and friendly. The waiting area was clean and well stocked with snacks, coffee and water. It was a pleasure dealing with them... More
by akdino
Employees Worked With
Floyd Parker
November 01, 2017
The Very Best. Great work and fair and honest!! Always a Day Brightener to have my Infinity.serviced by Coulter Infiniti. Great work at an honest price! They go beyond the necessary with pleasing r Always a Day Brightener to have my Infinity.serviced by Coulter Infiniti. Great work at an honest price! They go beyond the necessary with pleasing results. Thank you!! More
by emosborn1
Employees Worked With
Aaron Zemko
October 20, 2017
Scott in Service Scott completed the work in the time promised and was very friendly. I view a recall as an inconvenience, however, Scott made it easy. Will definitely Scott completed the work in the time promised and was very friendly. I view a recall as an inconvenience, however, Scott made it easy. Will definitely come back again. More
by BigAl
Employees Worked With
Scott
