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Coulter Nissan

Surprise, AZ

4.9
712 Reviews
Coulter Nissan is proud to belong to the Coulter family of dealerships, selling and servicing cars, trucks and SUV’s in the valley since 1923. Whether its new or pre-owned in your future, you'll find what you're looking for at Coulter Nissan! Description As a West Valley Nissan Nissan dealer, Coulter Nissan provides you with high-performing Nissan vehicles designed to thrill and inspire you. Now located in Surprise, Arizona, we're also a leading Phoenix Nissan dealer. We have been serving the central Arizona area for over 40+ years including Avondale, Scottsdale, Peoria, and Surprise. Our brand new state of the art facility is located at Loop 303 and Waddell.
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13301 N Autoshow Ave

Surprise, AZ

85388

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Showing 712 reviews

June 18, 2024

Horrible…the way they acted was like they never did a buyout of a lease. I had done 3 leases with them and never had a problem, but after the xx I dealt with I will never get another car from them.If I More

by wendetto1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel Avila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Gaffney
Jun 20, 2024 -

Coulter Nissan responded

I apologize for your experience here and hope we can make things right. Please give me a call, and lets discuss this in person. Thank you, Rich DeJesus Executive Manager (623)934-3444

June 17, 2024

I dealt with Charles ( Luke) and the finance manager. Both of them were professional, helpful and too the point. Luke gave me all the information I needed without me really asking much. From my experienc More

by Geibbrennen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Marcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Coulter Nissan responded

Thank you for the great review and thank you for your business!

June 14, 2024

The staff is friendly and right to the point. Did not drag it out like most places do. Special shout-out to Luke (sales) and Darrell (finance). We will return!!! More

by chadgawrych
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Gaffney
Jun 20, 2024 -

Coulter Nissan responded

Thank you for the 5-Star review and nice words!

June 11, 2024

Amazing service, Highly knowledgeable, no hassle, no xx. Every person I talked to was incredibly helpful they all worked together as a team to help me get my perfect car. For customer service, price and sel More

by psiwoman2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Dohrman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Factory
Jun 20, 2024 -

Coulter Nissan responded

Thank you for the great review and kind words!!

June 09, 2024

Excellent, no hassle, no surprise dealership. The staff is awesome and they had a sense of camaraderie. Bobby, outstanding job! Thanks to all who were involved in my purchase process. More

by revans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert "Bobby" Torres, Darrell Gaffney
Jul 16, 2024 -

Coulter Nissan responded

Thank you for the 5star review and super kind words! We are super thankful you had a great experience with Bobby!!

June 06, 2024

Internet team was very knowledgeable and understanding of my needs. Sales staff was courteous. Derrick Scott and Darnell Gaffney made me feel like I was a part of the buying experience and not like I they we More

by damian.cooper83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Scott 5 star, Andrew Sing, Darrell Gaffney
Jun 20, 2024 -

Coulter Nissan responded

Thank you for the amazing review and the kind words!

June 05, 2024

They have fraudulently altered documents within the service centers computers. I have the paper trail to prove it. More

by Lunnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Akers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Walker
Jun 20, 2024 -

Coulter Nissan responded

I apologize for the experience you had here with us. Please contact me and lets discuss this in person. Thank you, Rich DeJesus Executive Manager (623)934-3444

June 04, 2024

Luke and Darrell were wonderful. The entire dealership was clean and friendly and I have never seen a service department cleaner than theirs. More

by amycbarnes83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Gaffney
Jun 04, 2024 -

Coulter Nissan responded

Thank you for the 5-Star review and business! We also think Luke and Darrell are wonderful!

June 04, 2024

Miguel wasamazing. He really went above and beyond to make sure I was happy and comfortable with my purchase. More

by beegle87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Sing, Robert Lewis
Jun 04, 2024 -

Coulter Nissan responded

Thank you for the awesome review! We also think Miguel is pretty amazing.

June 03, 2024

Miguel Avila and the Coulter Team are the Best Car dealership I've ever had the pleasure of buying from and working with. I highly recommend them to anyone who is looking for a new or used vehicle. Se More

by WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micahel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Shalkowitz, Skip Walker, Mike Putman
Jun 04, 2024 -

Coulter Nissan responded

Thank you for the awesome review, and continued business. We appreciate you!!

Jun 04, 2024 -

WARD responded

Keep supporting them. They are the best.

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