Coulter Nissan

Purchase of certified used Rogue April 4 I test drove the vehicle described on CarGuru. James Copley was very patient as I experimented using backup camera. I returned on Friday, 4-5- April 4 I test drove the vehicle described on CarGuru. James Copley was very patient as I experimented using backup camera. I returned on Friday, 4-5-19 and James walked me through paperwork to purchase the Rogue. He answered all my questions and after meeting with Leon (financial guy) James helped me clear previous navigational settings and resetting for me, making sure I was comfortable to drive it. My previous vehicle purchase was 17 years ago. James made a dreaded experience almost enjoyable. He is deserving of a 5 star rating!! More

Excellent Caleb you’re the best. My new car is awesome and I was there less than two hours. Leon in financing was wonderful. I didn’t like the fact that I wa Caleb you’re the best. My new car is awesome and I was there less than two hours. Leon in financing was wonderful. I didn’t like the fact that I was upside down but my experience with this dealership made it all worth it. Thanks to both of you for that. More

Excellent, Personable Service! We came to this location requesting assistance with the purchase of a new vehicle. Jason was so helpful and SO patient with us! He was an absolute We came to this location requesting assistance with the purchase of a new vehicle. Jason was so helpful and SO patient with us! He was an absolute joy to work with. He went so far as to treat us to lunch and give us a tour of the dealership. He went above and beyond for us and looked at my husband and I as individuals rather than a source of income. We'll be returning in the future! More

Best New Car Buying Experience "Ever"! From the beginning to end, our buying experience at Coulter Nissan was wonderful! Louis Lott was our sales associate. He was informed and a joy to w From the beginning to end, our buying experience at Coulter Nissan was wonderful! Louis Lott was our sales associate. He was informed and a joy to work with. We did not feel pressured in any way by this calm, pleasant and engaging professional. Mo, our finance guy, was similarly engaging and personable. We felt genuinely comfortable with the negotiating process and information that was shared. This truly was our best buying experience and we have bought a lot of vehicles over the years. Nicely done Coulter! Bill & Laura More

Family Friendly Service I stopped in after a long day of work. My sales person was Cory Lyon and the Sales Manager was Justin. The made the purchase process easy. They got me I stopped in after a long day of work. My sales person was Cory Lyon and the Sales Manager was Justin. The made the purchase process easy. They got me more than what I wanted for my trade (KBB) value and made the payments work with my budget. There were minor issues with the vehicle. Not once did they decline to assist. They went above and beyond to make sure everything was taken care of. I have previously purchased three different Nissan vehicles from other dealers and by far this was the best experience. More

Best car buying experience we've ever had When my family needed an emergency replacement vehicle, we decided to upgrade in size as well. One of my associates at work recommended Coulter Nissan When my family needed an emergency replacement vehicle, we decided to upgrade in size as well. One of my associates at work recommended Coulter Nissan, and said he would never buy a car from another dealership. In a bind and on an extremely limited timeline, the entire car buying process at Coulter Nissan was a breeze. Louis Lott was an amazing help. Coulter Nissan has a customer for life from our family. More

Great service you can count on Going for car repairs can be so stressful. But at this service center they go out of their way to welcome you and explain how they will be taking care Going for car repairs can be so stressful. But at this service center they go out of their way to welcome you and explain how they will be taking care of your needs. Very reassuring and kind!! More

Very helpful and accommodating Pedro was very friendly and helpful. He was able to let me bring my pathfinder in early. I had just picked up my xterra and my appt was 2 hours away. Pedro was very friendly and helpful. He was able to let me bring my pathfinder in early. I had just picked up my xterra and my appt was 2 hours away. He said bring it in and we'll get it done do you don't waste anymore of my day off. More

Customer service I purchased a vehicle from the Nissan dealership in Surprise. Out of all the cars I have purchased this is the first time that my salesperson was trul I purchased a vehicle from the Nissan dealership in Surprise. Out of all the cars I have purchased this is the first time that my salesperson was truly a great one. She did exactly what she said she would do. She was patient, very informational, her memory was on point with what things I needed to have in the vehicle. She didn’t get frustrated with me at having to test drive numerous vehicles. She wasn’t a bulldozer like most are. She was honest and that is important. There was no pressure and she stayed with me through the entire process. That is why I walked away with a vehicle from here. Danielle was awesome at what she does! My finance person was also great Mohammed Jason. Thank you both for the great service! More

Dishonest practices In all honesty I did not end up purchasing a vehicle from Coulter not because I didn't want the vehicle that because they are incompetent and dishones In all honesty I did not end up purchasing a vehicle from Coulter not because I didn't want the vehicle that because they are incompetent and dishonest. I found a car that I wanted on their website and used their tool to work a deal I submitted the deal and was contacted by one of their salespeople James to schedule an appointment to get in and got a deal done. I expressed to him at the time that I did not want to waste my time spending four to five hours at a dealership that instead I'd like to get everything figured out now so that I could walk into the dealership and walk out with my vehicle I did not need to work a deal I found the vehicle I wanted and I was happy with the price. He told me that we couldn't do it that way that I needed to come to the dealership so we set an appointment for 4 p.m. an hour prior to going to the dealership I called to confirm that the vehicle was still available and was told absolutely to come on down so we can get the car. Upon arrival James King greeted me and handed me off to a salesperson A salesperson took me to a desk said they were going to go get the keys then came back and told me that the car was gone they have been sold and was no longer available. Then as I expected they attempted to sell me a more expensive vehicle I specifically called to avoid this situation but the people here decided that my time was not worth anything and they would rather get a person through the doors that they could then attempt to upsell rather than do the right thing and tell the person that the car was no longer available. If you're looking for honest people and an honest transaction I would say avoid this one. On a side note the salesperson James handed me off to his name was Jan and he was absolutely fantastic I can't say the same for James and Steve More