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Coulter Nissan - Service Center

Surprise, AZ

4.3
93 Reviews

93 Reviews of Coulter Nissan - Service Center

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June 05, 2024

They have fraudulently altered documents within the service centers computers. I have the paper trail to prove it. More

by Lunnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Akers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
2.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Miguel Avila and the Coulter Team are the Best Car dealership I've ever had the pleasure of buying from and working with. I highly recommend them to anyone who is looking for a new or used vehicle. Se More

by WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Shalkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Putman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micahel Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Coulter Nissan responded

Thank you for the awesome review, and continued business. We appreciate you!!

Jun 04, 2024 -

WARD responded

Keep supporting them. They are the best.

May 15, 2024

Hi Miguel . .. it was a pleasure meeting you while I awaited completion of the planned service on my vehicle. The team at Coulter has always done a fantastic job More

by JohnG35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Coulter Nissan responded

Thank you for the awesome review, and continued business in our service and sales departments. We appreciate you!!

March 19, 2024

Marc is a top notch service advisor. I was very impressed with his knowledge and willingness to get the repair completed in a timely manner. He has excellent customer service skills th More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Hicks
Apr 26, 2024 -

Coulter Nissan responded

Thank you for your support and allowing us to work on your car!

January 15, 2024

Had a CVT flush in August now my CVT went out 3 quarts low no external leaks. They don’t know where it went. Want me to fork the bill service Director Russ showed no concern or customer service. More

by Http
Workmanship
Recommend Dealer
No
Employees Worked With
Russ Akers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Coulter Nissan responded

We apologize for your recent experience here at Coulter Nissan. Please reach out to our Service Director, Russ Akers at (623)934-3444. We appreciate you and your time.

January 08, 2024

I have been going to Coulter Nissan for 2 years, when we moved from Western New York. I’ve only used their service business for my 21 Rogue, and was so pleased with the quality and efficiency of that depart More

by Casler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Putman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Coulter Nissan responded

Thank you for the kind words and nice review! We hope to see you back for service soon!

September 18, 2023

Monica is friendly and makes me feel comfortable. Monica doesn't force or speak in a burdensome way like other people do. So I am happy that I can trust Monica and entrust my car to her. More

by coulter- Service
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Coulter Nissan responded

Thank you for the great review! We also think Monica is great!

August 01, 2023

I brought my leased Nissan in for regular maintenance and decided to ask about leasing a new vehicle. We spoke about what I needed and Coulter personnel provided an attractive offer that I decided to trade i More

by David Lewy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Medina
Aug 03, 2023 -

Coulter Nissan responded

Thank you for the review and the business! We appreciate you!

July 17, 2023

I've been going to Skip at Coulter Nissan for almost 5 years and he's hands down the best Service Advisor out there! Always professional, always honest, and always doing his best to take care of me. Highl More

by m_nichter1812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Coulter Nissan responded

Thank you for your continued business for the past 5 years! We also think Skip is pretty great!

October 28, 2022

Great Service, especially for someone just visiting AZ. Used the Nissan dealership in Sun City last year. Was not a good experience. Skip Walker, my service rep was great. Nothing but positive interactions More

by jawassell707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Coulter Nissan responded

Thank you for the awesome review and the continued service! We also think Skip is great!

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