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Coulter Nissan - Service Center

Surprise, AZ

4.6
91 Reviews

91 Reviews of Coulter Nissan - Service Center

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December 21, 2018

Fantastish Fantastico Angelo Rhinehart Angelo has been all of the above. I purchased my vehicle from there, it's going on five years and no complaints. He has taken care of me day one we ta More

by skies3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Rhinehart
Jan 28, 2019 -

Coulter Nissan responded

Thank you for your business and your review! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

November 21, 2018

Excellent service I have been coming to coultier Nissan in surprise since I purchased a used Altima from them so figure I stay with the same dealer. I have never had a More

by Mokchewbacca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Hicks
Nov 21, 2018 -

Coulter Nissan responded

Thank you for your business and loyalty! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

October 15, 2018

Most honest dealership in arizona!!!! Took my pathfinder in for oil change at 35k miles, one of the engine mounts was bad, my warranty expires at 36k miles. They could of easily looked oth More

by Iezxm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Ewy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Shalkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure which technician did my car soni selected them all. Keep up hard work!, Angelo Rhinehart, Marc Hicks
Oct 15, 2018 -

Coulter Nissan responded

Thank you for your business! I am happy our staff took great care of you! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

September 08, 2018

Parts department I purchased my Cube from a dealership and continued to have all service and repair work from Coulter Nissan. My mirror fell off and I went to the par More

by Gail B
Price
Recommend Dealer
No
Employees Worked With
Gary Ewy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Hicks
Sep 11, 2018 -

Coulter Nissan responded

I am truly sorry this happened and there was a definite break down of communication on our side. I know Gary Ewy contacted you to apologize and let you know he made the error. We would like the opportunity to have you give us another chance, I think we have had a good relationship up to this point. We are clearly to blame for the error and I would like a chance to speak with you. Please contact me directly at the number below. Sincerely, Rich DeJesus Executive Manager Coulter Nissan 623-915-6130

April 26, 2018

Tool for removing locking lug not found in car 1st call to Dealer was on a Sunday and was told where to look for tool (not found in car)! 2nd call to Dealer concerning Tool was not handled well. Ca More

by jntkunz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mcghie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Coulter Nissan responded

Thank you for your business and your patience. Please let me know if there is anything else I can help with! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

April 10, 2018

Phone call was Transferred to him to deal with a problem Scott was very rude and not willing to listen. He was judgemental and pretty much called me a liar. He shouldn't be allowed to deal with problems bec More

by jntkunz
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Mcghie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Coulter Nissan responded

I am sorry you had a bad experience. Contact me directly so we can discuss this. Sincerely, Rich DeJesus Executive Manager Coulter Nissan 623-915-6130

Apr 26, 2018 -

jntkunz responded

Situation was resolved with assistance of Rich DeJesus Management. Thank you for taking the time to listen to the problem. I am very happy with my car, take good care of it, never had any mechanical problems until this incident and plan on keeping it for a long time.

April 04, 2018

Best Staff Ever I got my Nissan over 2 years ago and everything has been so simple from the buying and financing process to servicing and maintaining my car in great More

by Irma Guzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey (service tech) , Enrique Zuniga, Angelo Rhinehart
Jan 28, 2019 -

Coulter Nissan responded

Thank you for your business and your review! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

March 05, 2018

WOW!!!! Pedro Gomez was great and very professional. Listened to my concerns and took action to handle. Also, special mention to Bruce the technician. Took More

by James Schachtschneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce (Technician)
Mar 05, 2018 -

Coulter Nissan responded

Thank you for your business and review! Pedro and Bruce are great employees! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

February 13, 2018

Bad service Worst experience with their service department. They can not fix our vehicles and was told to somewhere else. They do not listen to the customer or More

by Taz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pedro Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Coulter Nissan responded

I am sorry you had a bad experience. Please give me a call at my direct line below. I have left you a message also. I look forward to hearing from you. Sincerely, Rich DeJesus Executive Manager Coulter Nissan 623-915-6130

January 19, 2018

Excellent experience! I really enjoy working with Angelo as well as the service center! There were many times that I called to schedule oil changes on such short notice and More

by Jessica S.
Recommend Dealer
Yes
Employees Worked With
Angelo Rhinehart
Jan 22, 2018 -

Coulter Nissan responded

Angelo is great! Thank you for your business! Sincerely, Rich DeJesus Executive Manager Coulter Nissan