Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,956 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
Contact Dealership
View Awards

5750 South La Grange Road

Countryside, IL

60525

Directions

By Type

Showing 1,956 reviews

April 12, 2024

I stood at the counter while BJ Diloy was on his phone watching videos and disregarded me, he even looked in my direction and looked back down at his screen until I called him out to help me. Just extreme More

by AriTioneR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garland
Report | Print
Apr 13, 2024 -

Countryside Nissan responded

AriTioneR, We are very sorry to read that you had a poor experience and felt unacknowledged by our team. BJ Diloy continually receives high praise from guests and has for years so your comments are certainly out of character for him. None the less we understand that your perception is valid and we will address with he and Garland (along with the rest of the team) We hope the work performed on your vehicle was done to your satisfaction and that our team was just having an off day. Thank you for letting us know your feelings.

April 12, 2024

Christian Orrosquieta and Michael Chavez. They both took the time to ensure all of my questions were answered as well as explained everything to be regarding the car I purchased. They made More

by DEBBIE.SKOTNIK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Doerge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two employees I am very impressed with is Christian Orrosquieta and Michael Chavez. They both took the time to ensure all of my questions were answered as well as explained everything to be regarding the car I purchased.
Report | Print
Apr 13, 2024 -

Countryside Nissan responded

Thank you, Debbie.Skotnik. We appreciate that you took the time to offer your support for our team. Our goal is a 5 STAR rating so we will keep working to improve.

Apr 14, 2024 -

Countryside Nissan responded

Thank you, Debbie.Skotnik. We appreciate that you took the time to offer your support for our team. Our goal is a 5 STAR rating so we will keep working to improve.

April 12, 2024

Clean, quick, knowledgeable staff. who are always very helpful. I will be back again soon!!! More

by WILKINSON0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Apr 13, 2024 -

Countryside Nissan responded

Thank you, WILKINSON0124! We appreciate your positive review. In our continued desire to earn 5 STARS, we will keep working to ensure your complete satisfaction.

April 11, 2024

Always willing to help. Quick response when I walked in. No pressure and they really listen to what you want. More

by KRUSSETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Countryside Nissan responded

Thank you, KRUSSETT! Fast, fair and easy is the name of the game and we are so happy that's what you seem to have felt!

April 11, 2024

Friendly attendants and customer service, quick process of check in and out, great experience for my first time. More

by krovello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Countryside Nissan responded

Thank you, krovello! Welcome to the first-timer!!

April 11, 2024

Excellent service. Wonderful video review!! Great people working at front desk and in the shop. Prices a bit higher than market is only reduction. More

by AL.KAMIENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Countryside Nissan responded

Thank you, AL.KAMIENSKI, people love the video for sure!! We do price check the area and competition to make sure we are always in line but the market pricing has certainly seen increases in total.

April 10, 2024

Staff was very welcoming and helpful! they made sure i left more than happy with my service More

by YASMINSHEHAB9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal and John , Keith Walega
Report | Print
Apr 10, 2024 -

Countryside Nissan responded

Thank you, YASMINSHEHAB9, we truly appreciate your wonderful recommendation and 5 STAR rating for Countryside Nissan.

April 10, 2024

John Benedetto was extremely help and caring. He made sure to explain every car we looked at and was very patient and polite. He told me I was going to leave smiling and I sure did. More

by JAYDOZA88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Countryside Nissan responded

Excellent news! Thank you, JAYDOZA88 for the great recommendation for John and Countryside Nissan!

April 10, 2024

Very, very professional, I would definitely recommend Countryside Nissan dealers Thank you so much for taking care of my car More

by aaaj0106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Countryside Nissan responded

We LOVE your 5 STAR recommendation and we appreciate your endorsement! Thank you, aaaj0106

April 10, 2024

Great job by Lance and Ed, thank you for making my daughters gift of purchasing a vehicle a smooth and easy experience! More

by Jrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance
Report | Print
Apr 10, 2024 -

Countryside Nissan responded

Thank you, Jrod! Seems you are a great gift giver! We appreciate your kind words about our guys Lance and Ed.

1
...
46
47
48
...
196