Diego Valle
Diego Valle at Countryside Nissan

Diego Valle

Fixed Operations Manager

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Diego Valle

September 16, 2026

Dealership Rating
Employee Rating

Workers are attentive to requests and concerns, always follows up to make sure everything is good with your vehicle after the visit More

by Tisyourgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy, Ramiro Casas-Reyes

Sep 16, 2026

Countryside Nissan responded

Your note about our attentive follow-up after the service on your Nissan Pathfinder highlights how we care for every detail. Knowing that our responsiveness to your requests met your expectations means a lot to our service team. Countryside Nissan Team

Sep 18, 2026

Countryside Nissan responded

Thank you, Tisyourgirl! We appreciate your kind words and 5 STAR rating.

September 14, 2026

Dealership Rating
Employee Rating

The service department was very helpful. From the advisor, manager and technician, all were great to work with. More

by Tommypos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Countryside Nissan responded

Knowing you found our service team supportive means a lot to us. We’re glad our advisor, manager and technician were a pleasure to work with during your Nissan Sentra service. Your kind words and five-star rating mean a great deal to our team. Countryside Nissan Team

September 08, 2026

Dealership Rating
Employee Rating

Diego, Ramiro, and his team are always so great with communicating and telling me exactly what's going on with my car. They go the extra mile to make sure everything is in better condition than when the More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Casas-Reyes

Sep 08, 2026

Countryside Nissan responded

Knowing that seamless communication and clear service video reviews provide you peace of mind means a lot to our service team. We’re pleased Diego, Ramiro, and our team could leave your Scion xB in even better condition than when it arrived. We’re glad the video review addressed your concerns promptly, making each visit a relief instead of a source of stress. Countryside Nissan Team

August 23, 2026

Dealership Rating
Employee Rating

Found a vehicle listed online. Came over to the dealership, Test drove, Made a deal. More

by macweist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy , Jimmy Ramierez, Sal H.

Aug 23, 2026

Countryside Nissan responded

We’re glad you were able to find a Silverado 1500 online, test drive it, and finalize your purchase so smoothly. Your five-star rating means a lot to our team. Countryside Nissan Team

July 04, 2026

Dealership Rating
Employee Rating

Top notch service department. From the service manager to the advisor and technician, everything went great! More

by Tommypos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2026

Countryside Nissan responded

We’re delighted to hear everything went smoothly with our service department. We’ll share your kind words with the service manager, advisor, and technician. Countryside Nissan Team

June 28, 2026

Dealership Rating
Employee Rating

Vanessa was very help with addressing my concerns and met my needs. She was also able to have my car checked in and ready to go within a good timeframe. More

by marandaahlfeld
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Adame

Jun 28, 2026

Countryside Nissan responded

It’s great to hear Vanessa addressed your concerns and had your Nissan Rogue checked in and ready promptly. Thank you for sharing your experience. We look forward to assisting you again. Countryside Nissan Team

June 28, 2026

Dealership Rating
Employee Rating

The employees were unprofessional and had poor communication skills. Nothing was explained, the vehicle was returned unroadworthy. The customer is treated with as little respect as possible. More

by No surprise nissan
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Diego should be fired

Jul 13, 2026

Countryside Nissan responded

Thank you for taking the time to share your feedback. We’re disappointed to hear that your experience did not meet your expectations. At Countryside Nissan, we strive to treat every customer with honesty, professionalism, and respect, regardless of the circumstances. We understand that financing options, lender decisions, and product selections can sometimes lead to frustration, but our goal is always to present available options transparently and allow our customers to make the decision that’s best for them. We also take concerns regarding communication, privacy, and inclusiveness very seriously. The experience you described is not representative of the standards we expect from our team, and we appreciate you bringing your concerns to our attention. While we respect your decision to share your perspective, we remain committed to learning from customer feedback and continuously improving the experience we provide. We wish you the very best moving forward.

March 30, 2026

Dealership Rating
Employee Rating

Was a good experience sales and service brought my car in for service for 1st oil change and rotate was done very quickly More

by GARYDRAWANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Countryside Nissan responded

It was a pleasure assisting with your Nissan Kicks for its first oil change. We’re happy our sales and service teams completed the oil change and tire rotation efficiently. Feel free to come back whenever you need. Countryside Nissan Team

March 17, 2026

Dealership Rating
Employee Rating

Countryside Nissans service department is top notch! The advisor, manager and tech were all great to work with. More

by Tommypos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Countryside Nissan responded

It’s wonderful to hear our service department exceeded your expectations. We’re pleased the advisor, manager and technician delivered a seamless experience for your Nissan Sentra. Please let us know if you need any further assistance. Countryside Nissan Team

March 17, 2026

Dealership Rating
Employee Rating

The problem with my shifter was fixed by the dealership and I am very happy now. I also ordered a touch up paint stick and I am very happy with it so thank you for your help with each of these matters. More

by jfrugoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Countryside Nissan responded

We’re thrilled to hear the shifter on your Nissan Altima is working smoothly and that the touch-up paint stick met your expectations. Diego appreciates your kind words and is glad we could assist with both items. Thank you for choosing us for your service needs. Countryside Nissan Team

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