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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,956 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,956 reviews

April 09, 2024

The service advisor was helpful in explaining the additional work that was required. When I picked up the car, he explained the situation that called for the additional work and what was actually do More

by PAUL.RONCZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
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Apr 10, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent interaction with our service team. Thank you, PAUL.RONCZY!

Apr 11, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent interaction with our service team. Thank you, PAUL.RONCZY!

April 09, 2024

Everyone who I came in contact with were so nice and helpful! I felt very much welcomed 😊 More

by MEREDITH.MANIKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uvaldo was wonderful
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Apr 10, 2024 -

Countryside Nissan responded

Thank you, MEREDITH.MANIKAS! We hope to see you again!

Apr 11, 2024 -

Countryside Nissan responded

Wonderful! Thank you, MEREDITH.MANIKAS!

April 09, 2024

Before I signed the papers for my car, I kept axing for them to bring the car around by the time he brought the car around I had signed everything and there was damage on the hood that I didn’t know about More

by MALACHIWILLS1707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rafael Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Countryside Nissan responded

Malachiwills1707. I've done the research about your situation and what I learned is you visited the dealership 6 times and on purchase day it was the 3rd time seeing this particular vehicle. I learned that each time you 'asked' for more money off and more for the trade. When it came time for delivery you complained about rock chips on the hood and again asked for more money off or to have the hood repainted. Rafael (our General Manager) gave you the option of taking the vehicle as is, as it was priced on it current condition or canceling the contract completely. You were not deceived. Our process is very transparent and not the typical dealership that hard closes customers. We're sorry you are unhappy but used vehicles will have blemishes and clearly you did know about these.

April 09, 2024

Excellent overall experience as always! Great service and great technicians. I highly recommend Countryside Nissan. More

by JPULLAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
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Apr 10, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent service experience with Countryside Nissan. THANK YOU, JPULLAP, for your continued support.

Apr 11, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent service experience with Countryside Nissan. THANK YOU, JPULLAP, for your continued support.

April 09, 2024

Great Service and professional, courteous staff. I would highly recommend Dealership and service center to my family and friends. More

by Stephanie L Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Countryside Nissan responded

Your wonderful recommendation for Countryside Nissan is VERY appreciated, Stephanie L Jackson!

April 08, 2024

Prompt, attentive and not too much pressure. Came in to look at a used car, got a bit of "buy a new car" lingo, but overall, low key and good experience. More

by CAS.60544
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Doerge
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Countryside Nissan responded

Thank you, CAS.60544. We appreciate your candid rating and comments.

Apr 11, 2024 -

Countryside Nissan responded

Thank you, CAS.60544. We appreciate your candid rating and comments.

April 08, 2024

I live an hour away and made the trip due to the great deal. Jaime was no-pressure and worked very hard to ensure that everyone was satisfied. The entire purchase took less than 2 hours. More

by Pwinfrey211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Countryside Nissan responded

Congratulations on your purchase, Pwinfrey211! We appreciate the 'shout out' for Jaime and your 5 STAR rating.

April 08, 2024

Great Customer service! Keep up the great job, with educating customers about their vehicles, as well as offering friendly customer service! More

by Semithis02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Countryside Nissan responded

Semithis02, THANK YOU! WE appreciate your continued business and your 5 STAR rating.

April 07, 2024

Great job and quick. Did exactly what was needed and no pressure. Will go back again. More

by MELESIOSUSANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Countryside Nissan responded

Thank you, MELESIOSUSANA, for taking the time to share your 5 STAR rating! We love it!!

Apr 11, 2024 -

Countryside Nissan responded

Thank you, MELESIOSUSANA, for taking the time to share your 5 STAR rating! We love it!!

April 07, 2024

I’ve bought cars from them before excellent dealership Christian who helped us GREAT I hope I spelled his name correctly More

by THELMA555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Apr 10, 2024 -

Countryside Nissan responded

THANK YOU, THELMA555! Yes, you have Christian's name spelled perfectly!

Apr 11, 2024 -

Countryside Nissan responded

THANK YOU, THELMA555! Yes, you have Christian's name spelled perfectly!

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