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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,954 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,954 reviews

February 27, 2025

Warranty & or extended warranty should cover everything. Not pick & chose what it covers. Great service though. More

by stormshadow5832
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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Feb 28, 2025 -

Countryside Nissan responded

Thank you, stormshadow5832, for your positive rating! We are happy to know you had a good interaction with our team. We hope you understand that warranty coverage is dictated by Nissan or the warranty company. We act as an agent on their behalf but the warranty decisions are not made by Countryside Nissan's team.

February 26, 2025

Good sales/staff, satisfied with the vehicle. A little annoyed in the pricing how reconditioning costs were added to the advertised sale price. More

by jimlori717
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Countryside Nissan responded

Thank you, jimlori717. We hope you love your new wheels and appreciate your positive rating.

February 25, 2025

Bj and David always strive for excellence and goes the extra mile in explaining about my car. I am thankful for their patience and understanding! More

by Monalv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David the Mechanic
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Feb 26, 2025 -

Countryside Nissan responded

Thank you, Monalv4, for your continued support of our service team!

Feb 26, 2025 -

Countryside Nissan responded

Jimraff1, we are sorry that you are unhappy with the 3% service fee charged by the credit card company. Paying with cash or debit card avoids the pass-along fee. We do appreciate your business and we understand that inflation has impacted all businesses including ours. We do regularly price shop the local auto dealers and non dealer shops to ensure we are price competitive

February 25, 2025

This dealership has always been accommodating and pleasant when I visit for my vehicle to be serviced or just to say hello! More

by WOLF217326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the employees
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Feb 26, 2025 -

Countryside Nissan responded

Thank you, WOLF217326! We love your kind words.

February 24, 2025

A 3% charge on credit cards at an already overpriced dealership service center feels like being overcharged. More

by Jimraff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know
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Feb 27, 2025 -

Countryside Nissan responded

Jimraff1, we are sorry that you are unhappy with the 3% service fee charged by the credit card company. Paying with cash or debit card avoids the pass-along fee. We do appreciate your business and we understand that inflation has impacted all businesses including ours. We do regularly price shop the local auto dealers and non dealer shops to ensure we are price competitive.

February 19, 2025

Great service great service great service great service great service great service great service great! More

by PSPOELLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Feb 20, 2025 -

Countryside Nissan responded

THANK YOU, PSPOELLOT! We are thrilled to know that you had a great experience with our service team (BJ, Garland, Corey and Brandon)!

February 17, 2025

I called and left a message and nobody has contact me. You are using my information to the wrong person. That is fraud. you have to make sure that the person that goes into your dealer it is who she is More

by jaard4389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cinthya Bautista
1.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Countryside Nissan responded

jaard4389, we are trying to contact you but your user name is not obviously listed in our records. Will you call Rafael Rivera our General Manager as soon as possible? (630) 200-5717 Our goal is to help remedy this issue if someone is using your information.

February 14, 2025

Great customer service fast service the service rep was making sure I was updated at every step More

by Pinkgirlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Feb 15, 2025 -

Countryside Nissan responded

Thank you, Pinkgirlz! We are excited to know that you had a great experience with Brandon and our service team!

Feb 18, 2025 -

Countryside Nissan responded

Thank you, Pinkgirlz! We are excited to know that you had a great experience with Brandon and our service team!

February 13, 2025

Very nice people and polite very thorough with the work and helpful explained everything that need to be done to my vehicle More

by johranhen43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Countryside Nissan responded

Thank you, johranhen43! We're excited to know that everything went well with our recent service visit! We love your feedback and 5 STAR rating!

February 13, 2025

I have been coming here for service since I bought my car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes foreve More

by miriampaz1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot what the rep's name was but I believe he was caucasian
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Feb 14, 2025 -

Countryside Nissan responded

WE LOVE IT! Thank you, miriampaz1991. We're very excited to know the things we have been working on are happening! Thank you also for your continued business.

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