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Countryside Nissan - Service Center

Countryside, IL

4.6
538 Reviews

538 Reviews of Countryside Nissan - Service Center

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September 05, 2024

Great service. BJ in Service is the only person I work with. Oscar provides informative videos explaining what would be needed to our vehicles to keep them runni More

by Olszewski2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar worked on both of our vehicles w/videos explaining everything
Sep 06, 2024 -

Countryside Nissan responded

Thank you, Olszewski2022, good to know you are in the BJ Diloy fan club, you are a loyal bunch!

September 05, 2024

BJ and Oscar are the best in their field. Alway accommodating whenever I need service More

by Robin Olszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Countryside Nissan responded

You are correct, Robin Olszewski, BJ & Oscar are two of our SUPERSTARS and we are so pleased you offered this wonderful shout out for them. THANK YOU!

September 04, 2024

Great Service the service person has great customer service skills will return again for the same great service. Also didn't have to spend my whole day waiting for my vehicle. More

by STEVECOLAR_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Countryside Nissan responded

STEVECOLAR_7, Thank you for your business and for taking the time to share your 5 STAR rating/comments!

September 04, 2024

Good job. Good job. Good job good job good job good job good job. Are you kidding me? More

by MCCABE523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Countryside Nissan responded

Thank you, thank you, thank you, thank you, MCCABE523!

September 02, 2024

Love John B! Great service and knowledge. We were well taken care of! Will definitely return! More

by HEYITSCLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Countryside Nissan responded

Thank you, HEYITSCLIO, we appreciate your 5 STAR rating and the shout out for John!

September 01, 2024

Everyone is very nice . 5 star for EVERYONE Good Service. QUICK SERVICE i love it. More

by graydarnita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Countryside Nissan responded

Thank you, graydarnita! We LOVE your 5 STAR rating and we appreciate your business!

August 31, 2024

I brought my car on for it's second oil change since purchasing my car. The staff at check in is always nice. The technicians are another story. This time I was told my car was ready. I got in the c More

by MORRELLI656
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Sep 03, 2024 -

Countryside Nissan responded

MORRELLI656, firstly, we are sorry that you are unhappy. We agree that when our team member moved your seat to be able to safely move your vehicle, they should have returned it to your preferred setting when the work was completed. We'd be happy to look further at your vehicles lights to ensure they are operating properly. Clearly, an oil change should not impact taillight operation. We'd like to know more, was the issue with brake lights or taillights? Was there an auto-on switch turned off? Will you call us to discuss further? Diego Valle is our Fixed Operations Manager, and his phone is 773-954-5642

August 31, 2024

Chuck Ippolito has been our salesman for many years and he is the reason we keep on coming back for our new cars. He makes leasing a new car an easy and enjoyable occasion. Tim Duda does his best to ma More

by Jane D
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Countryside Nissan responded

THANK YOU, Jane D! Chuck takes great care in providing an enjoyable experience for his guests! It is no wonder he attracts wonderful customers like you! We appreciate your continued support of Chuck and Countryside Nissan.

August 30, 2024

good good good good good good good good good good good good good good good More

by leanos.adrian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Aug 31, 2024 -

Countryside Nissan responded

Thank you, leanos.adrian1!

August 30, 2024

I purchased my car there and have it serviced for 6 years! Was told a battery and altinetar would cost 1900 dollars! Was forced to purchase a battery for 340 dollars but till the car down the street to More

by JIMDYBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Countryside Nissan responded

JIMDYBAS, our Fixed Operation Manager is pulling the data on your quote to ensure that we are comparing apples to apples on the scope of the work, obviously we should have 6 years of records. You may receive a call from Diego to discuss further. We are sorry that you are unhappy and will certainly look further into the details.

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