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Countryside Nissan - Service Center

Countryside, IL

4.6
548 Reviews

548 Reviews of Countryside Nissan - Service Center

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May 20, 2025

Greeted very promptly and knew why I was scheduled for. Explained how long it should take and everything went smoothly. More

by kenpraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with either.
May 20, 2025 -

Countryside Nissan responded

Thank you, kenpraz!

May 20, 2025

I always feel so welcome at this dealership! They always make me comforted knowing what is going on with my car and keeping me informed in the process! More

by LoraG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Countryside Nissan responded

Thank you, LoraG! You made our day with your nice comments and 5 STAR rating!

May 18, 2025

We went in because the electrical system was just shutting down while driving. They made us pay $200 non-refundable just to look at it and said nothing was wrong. Took it to a small shop mechanic a w More

by fiedlerjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Countryside Nissan responded

fiedlerjs, we are sorry you are unhappy with your experience. We are researching the facts of the visit but it is difficult without a few details. Will you contact our service director Diego Valle to discuss further?

May 16, 2025

They took my car in immediately when I got there, and the work was done in a timely fashion. More

by sue.vanden5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any names
May 17, 2025 -

Countryside Nissan responded

Thank you, sue.vanden5! We appreciate you taking the time to share your 5 STAR rating and positive comments!

May 15, 2025

This dealership is great and the staff is very helpful and knowledgeable about my rogue sport More

by stephanienlevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
May 16, 2025 -

Countryside Nissan responded

Thank you, stephanienlevine! We appreciate your business and your 5 STAR rating for your recent visit!

May 15, 2025

Countryside Nissan ALWAYS tends to my needs relating to my vehicle. The service department and BJ are extremely helpful and knowledgeable. Tim Duda (manager) saw my wife and I waiting, he came over and st More

by WOLF217326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
May 16, 2025 -

Countryside Nissan responded

THANK YOU, WOLF217326! We are grateful for your continued support of our business and our wonderful people.

May 15, 2025

Javier was gentil and know his job, only dislike to back see battery. Thank you More

by elidap2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
May 16, 2025 -

Countryside Nissan responded

Thank you for the positive 4 STAR rating, elidap2000. We appreciate your business and patience for having to return.

May 12, 2025

Great service. Bj is a amazing guy #1 dealer in the area . Great car wash and oil change More

by wreckersam24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Countryside Nissan responded

Thank you, wreckersam24! #BJDILOYfanclub!

May 11, 2025

I brought my car in and everybody was very helpful and they finished my car very quickly More

by lolit_francia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Countryside Nissan responded

Thank you, lolit_francia, for taking the time to share your 5 STAR rating for your experience with our service team!

May 10, 2025

I am only talking about the service department. In this time of uncertainties and high cost, it is nice to find a place where there are honest people. Like going to your dentist you hate for him/he More

by badgergc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately, I am better with faces than I am with names.
May 12, 2025 -

Countryside Nissan responded

badgergc, we are so excited to know you had a great experience with our service department and that you support them fully! Thank you for taking the time to share your confidence with our team.

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