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Countryside Nissan - Service Center

Countryside, IL

4.6
550 Reviews

550 Reviews of Countryside Nissan - Service Center

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March 26, 2025

Unhappy my “free” oil change was not honored. Will be moving my service needs to Naperville. Bring back Lynn Davidson, the friend who convinced me to buy my first Nissan in 2015. More

by mew124
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Mar 28, 2025 -

Countryside Nissan responded

mew124, we appreciate your business and hope to see you again for future maintenance or repair work. When Continental sold their business to us, nearly five years ago, we honored all the "free" oil changes they had committed. Our records indicate your "free" oil changes have simply run out.

March 22, 2025

A piece was not working inside my door and I was told that I needed to have my whole door taken off..... and it would take 2 hours and $404.00. It turns out I just needed a 15-dollar piece that could be More

by jdaddono1
Service Price Transparency
Recommend Dealer
No
Employees Worked With
not sure
Mar 23, 2025 -

Countryside Nissan responded

jdaddono1, we're sorry you are unhappy. Its wonderful that you were able to find a way to have your issue fixed for such low cost.

March 22, 2025

Service dept is prompt, pleasant & Professional. Gary is a talented, smart technician who is one that you can trust. I highly recommend the dealership, depts and most important the people. More

by DFAEDTKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Drawant *****
Mar 22, 2025 -

Countryside Nissan responded

DFAEDTKE, Thank you for recognizing Gary Drawant and our team with these comments and the strong 5 STAR rating! We appreciate your business.

March 21, 2025

Special thanks to B. J. for getting my service work done professionally and on time. More

by robert3792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Countryside Nissan responded

Thank you, robert3792! We appreciate that you took the time to share your 5 STAR rating and nice comments for BJ!

March 20, 2025

The service department was extremely helpful to me. I apparently lodged a coin and the gear shift would not work. After towing my car to the dealership, they identified the problem immediately. I ap More

by Lizvondrasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service department
Mar 21, 2025 -

Countryside Nissan responded

Lizvondrasek! THANK YOU! We are pleased to know you had a relatively easy outcome to your issue!

March 20, 2025

Oil change appointment worked out fine work was completed quickly. Pleasant service employees and comfortable waiting area. More

by Jduras1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Countryside Nissan responded

Thank you, Jduras1. We appreciate your 5 STAR rating and your business!

March 20, 2025

Excellent service and Excellent customer services support 👍👍👍👍👍👍will recommend my car go there all the time More

by TOMMYSINAGRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Countryside Nissan responded

TOMMYSINAGRA, thank you for your support of our team and for the 5 STAR recommendation!

March 18, 2025

Great service and Great people . Rated 5 stars Looking for a new car go see Kuba Luc 🫶🏿🫶🏿 More

by graydarnita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Countryside Nissan responded

WE LOVE THIS! Thank you, graydarnita!

March 13, 2025

Garland was great. He consistently was in contact with me letting me know the process and the status of my vehicle. He is very welcoming and friendly. The entire ser More

by GPAGE911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
Mar 14, 2025 -

Countryside Nissan responded

WOW! Thanks, GPAGE911, for the awesome review and 5 STAR rating!

March 13, 2025

Great service, very knowledgeable and friendly, also great contact from start to finish car wea ready way before expected More

by Lynn W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Posluszny
Mar 14, 2025 -

Countryside Nissan responded

Thank you, Lynn W! So happy to know things went very well, we appreciate that you took the time to share!

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