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Court Street Ford
Bourbonnais, IL
256 Reviews
Court Street Ford has been in business for over 30 years. We pride ourselves in the fact that we treat our customers like family. Our dealership has won the President's Award multiple times. We offer new sales, pre-owned sales, service, collision repair, and finance. We service ALL makes and models and offer competitive prices! We are located a mile down from the intersection of US Route 45-52 and Armor Road in Bourbonnais, IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 256 reviews
February 28, 2025
Emma is an amazing saleswoman. She took her time to make sure she got me the best deal possible and made it possible for me to drivr off the lot with a new vehicle! She took her time to make sure she got me the best deal possible and made it possible for me to drivr off the lot with a new vehicle! More
by krivard99
Verified CustomerEmployees Worked With
February 27, 2025
I waited for over a total of 12 hours for my truck to be repaired. I can't back 3 times for the same issue. I wasn't offered a loaner vehicle. I wasn't even offered a courtesy ride instead of having to wait repaired. I can't back 3 times for the same issue. I wasn't offered a loaner vehicle. I wasn't even offered a courtesy ride instead of having to wait at the dealership. I was given a 9:30 appointment, and my vehicle sat in the same spot until 2😤. I had to take off work twice, and lost my job😞. I have a full coverage warranty and can't understand why I wasn't assisted with better care or customer service. There wasn't any communication concerning my vehicle until I asked the fifth time. Another person had to look into what was going on just for anyone to get back to me. #Poorcustomerservice More
by Thomasobrien1212
Employees Worked With
February 19, 2025
I’m very satisfied with the quality of work that was done on my vehicle. It looks like a new car on my vehicle. It looks like a new car More
by JOHNSOND353
February 19, 2025
The service center has always been decent. Morgan claims that she didn't receive my two texts and that's why she didn't respond to me. I had to call and go thru all the prompts to get to make Morgan claims that she didn't receive my two texts and that's why she didn't respond to me. I had to call and go thru all the prompts to get to make an appointment. Actual fix was fast. More
by FOREGOLF111-BOGUS
Employees Worked With
February 19, 2025
They are always professional and courteous. It never takes very long for th appointment! Thank you!!! It never takes very long for th appointment! Thank you!!! More
by NORWICKMICH
Employees Worked With
February 14, 2025
Professional services every time! Always a pleasure to deal with. Honest, realiable and efficient service Always a pleasure to deal with. Honest, realiable and efficient service More
by olivia.egan
Employees Worked With
February 12, 2025
I FIND THEM EASY TO DEAL WITH AND TO GET MY VHICLES IN, IN A TIMELY MANNER. THEY ANSWER ANY QUESTIONS I HAVE. I HAVE BEEN COMING TO COURTSTREET FORD FOR YEARS AND HAVE GOTTEN TO KNOW THE STAFF CLOSESLY. TH IN A TIMELY MANNER. THEY ANSWER ANY QUESTIONS I HAVE. I HAVE BEEN COMING TO COURTSTREET FORD FOR YEARS AND HAVE GOTTEN TO KNOW THE STAFF CLOSESLY. THEY ARE A GOOD GROUP OF PEOPLE. More
by JRASMUSSENSAPD
February 10, 2025
Made an appointment, Vehicle was taken in promptly. That was great. Vehicle was getting slow to start. Tech found the problem, installed new battery. Thanks for the great service. That was great. Vehicle was getting slow to start. Tech found the problem, installed new battery. Thanks for the great service. More
by rogweh
Employees Worked With
