
Courtesy Acura
Littleton, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,467 reviews
Michelle not doing her job Although I was assigned to Michelle, I never spoke to Michelle. I stood near her desk for 15 minutes to check in yet she ignored me and continued cha Although I was assigned to Michelle, I never spoke to Michelle. I stood near her desk for 15 minutes to check in yet she ignored me and continued chatting. Finally Conner step over and asked if I had been helped. When I said no, he took the time to check me in. After approximately 1 hour 45 minutes I say my car was ready and I wanted to be checked out and pay for the service. I waited 15 minutes and Michelle was not around. Finally she was at her desk. She checked in a new customer and I was left waiting again. No one came to tell me my car was ready and finally I asked Dennis Craig (who just happened to be there) if someone could check me out so I could leave. He asked Alec if he had the time and Alec said yes did a great job. I spent 2 1/2 hours there and even though I was assigned to MIchelle, other people (Conner, Alec and Dennis) did her job. She never spoke to me. Not very happy with the service of Michelle. Conner, Alex and Dennis were great. Later on the day of my service I called the service manager, Randy Bennet, and let him know Michelle was not doing her job....other employees did her job. Mary Griek More
Great Experience This company continues to exceed my expectations by making great experiences. The service department was on time, they provided a comfortable waiting This company continues to exceed my expectations by making great experiences. The service department was on time, they provided a comfortable waiting area, and my vehicle was returned in excellent condition. More
Exceptional Service by Matt Sheridan! Matt has been my Service Advisor for a number of years. With my most recent service this week and as always, Matt was very courteous, accurate, and r Matt has been my Service Advisor for a number of years. With my most recent service this week and as always, Matt was very courteous, accurate, and responsive to my service needs. It is because of the exceptional service I've received from Matt and fellow team members (Connor, Michelle, and others) that I plan to keep coming back. Thanks again Matt! More
Service The service was great, may be too good, The reason why I said that is because you guys left a bottle of water and a candy in my car after the service. The service was great, may be too good, The reason why I said that is because you guys left a bottle of water and a candy in my car after the service. That’s very sweet to do that, but it was not necessarily. I did not like it because we want to reduce the use of the plastics as much as we can to be more sustainable. You would think it is only a bottle. No. It adds up. I really would like to suggest that you don’t provide the water bottles to your customers like that. I know it is the part of your great service, but it probably would not change whole a lot the customers’ satisfaction. Thank you very much for your consideration. Sincerely, More
Great timely work ! Car was ready sooner than promised and great customer service from Michelle keeping me posted on the status and cost of repairs. ! Car was ready sooner than promised and great customer service from Michelle keeping me posted on the status and cost of repairs. More
Great experience Dennis Craig from courtesy Acura was amazing he helped me find the car I wanted I was in and out of there in great time I also got the most out of my Dennis Craig from courtesy Acura was amazing he helped me find the car I wanted I was in and out of there in great time I also got the most out of my trade in and he was very friendly I would definitely recommend dennis at courtesy Acura More
great Great service, fast, even washed inside and vacuumed. Wasn't able to secure a loaner but was offered a later date appointment where I could have got o Great service, fast, even washed inside and vacuumed. Wasn't able to secure a loaner but was offered a later date appointment where I could have got one. More
Review of light install Very happy with the under dash light install. Very happy with the wright up from Michelle. Looking forward to other services as they come along. Very happy with the under dash light install. Very happy with the wright up from Michelle. Looking forward to other services as they come along. More
Professional and friendly service I've always received excellent service at Courtesy. Connor was friendly, efficient and took care of me and my car quickly. I would recommend Courte I've always received excellent service at Courtesy. Connor was friendly, efficient and took care of me and my car quickly. I would recommend Courtesy any time. More
The usual great customer service! I came in for a scheduled oil change. Alec explained what was going to be done and the price The waiting room was beautiful and stocked with drinks a I came in for a scheduled oil change. Alec explained what was going to be done and the price The waiting room was beautiful and stocked with drinks and snacks, the bathroom was amazingly clean and well appointed. When the job was complete Alec explained upcoming issues for the next appointment and walked me to waiting sparkling clean car. What more could I ask for? More