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Courtesy Acura
Littleton, CO
7,826 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 7,827 reviews
July 31, 2018
Great Job! As always the maintenance work was done quickly, efficiently, and at a fair price. Vanessa kept me in the loop on all matters. I was able to wait w As always the maintenance work was done quickly, efficiently, and at a fair price. Vanessa kept me in the loop on all matters. I was able to wait while the work was done and the great waiting area allowed me to pass the time effectively. More
by LIEBERS
Verified CustomerEmployees Worked With
Vanessa Harris
July 31, 2018
Great Experience!! This was the 2nd vehicle that I purchased from Kerry the 4th we have purchased from Courtesy. On each occasion I found the service and the overall pr This was the 2nd vehicle that I purchased from Kerry the 4th we have purchased from Courtesy. On each occasion I found the service and the overall process efficient and professional. Kerry is a real professional that thoroughly understands how to treat the customer so that they feel great about the experience. I will definitely return when I am in the market for a vehicle again. Jake in their finance dept. was also exceptional and took great care to understand how valuable our time was that day. More
by DARRENSTRUNK1
Employees Worked With
Kerry Walton, Jake Williamson
July 31, 2018
Exceeded Expectations Conner was concise in the explanation of the 50k service, had a loaner vehicle ready and called advising me that my vehicle was ready including wash 1 Conner was concise in the explanation of the 50k service, had a loaner vehicle ready and called advising me that my vehicle was ready including wash 1.5 hours earlier than schedule. More
by GSONKE
Employees Worked With
Connor Thomas
July 31, 2018
Excellent Service Manager I recently purchased a 2019 RDX and thought there was an issue with the speaker system, to me it seemed like there was "white noise" coming from the I recently purchased a 2019 RDX and thought there was an issue with the speaker system, to me it seemed like there was "white noise" coming from the speakers. With a brand new car, that was a cause of concern for me. The dealership promptly gave me a loaner car and took my car to check out this issue. Connor was extremely helpful in helping me understand the car's sound system and that there actually wasn't a problem with the speakers, they just needed to be adjusted for a more balanced sound. More
by Jacko
Employees Worked With
Connor Thomas
July 31, 2018
Excellent! I worked with Matt on an insurance claim that was almost 3-years old. He was amazing in communicating with me as well as working with State Farm and q I worked with Matt on an insurance claim that was almost 3-years old. He was amazing in communicating with me as well as working with State Farm and quite a few wrinkles that we had to work out. I have always loved to take my car their for the normal visits but as far as I'm concerned they (meaning Matt) went above and beyond the call of duty in his patience and help in figuring this all out. Thank you Matt. More
by MHAMEL8282
Employees Worked With
Matt Sheridan
July 31, 2018
Annual maintenance Matt was extremely helpful. I was not sure what service light was on when I was about to leave and he knew right away what it was. Matt was extremely helpful. I was not sure what service light was on when I was about to leave and he knew right away what it was. More
by AEDROSSOS
Employees Worked With
Matt Sheridan
July 30, 2018
What service should be With the death of customer service it was so refreshing and comforting to find it at Acura! They treat you like your car is important to them just as With the death of customer service it was so refreshing and comforting to find it at Acura! They treat you like your car is important to them just as it is to you. Wonderful, personalized, patient, informative service. Just as it should be when you have a luxury car. More
by carriedaniels77
Employees Worked With
Randy Bennett, Vanessa Harris
July 30, 2018
Good Experience Like the previous services, this one was again prompt and with good attention by supervisor. He explained all recommended chargeable items with reason Like the previous services, this one was again prompt and with good attention by supervisor. He explained all recommended chargeable items with reasons to have them done (I already have 6 basic service package as part of my car purchase). I did not have to waste any time at the service center thanks to the courtesy shuttle home and back. More
by ROOPAM
Employees Worked With
Matt Sheridan
July 30, 2018
Great Very friendly and overall great experience, much better service than the Acura dealership in Texas. Waiting area was nice and comfy. Didn’t have to w Very friendly and overall great experience, much better service than the Acura dealership in Texas. Waiting area was nice and comfy. Didn’t have to wait too long More
by KRYSTLE.FEINAUER
Employees Worked With
Connor Thomas
July 30, 2018
Long wait Attention and service were great but I had to wait for 2 hours, even with an appointment. Based on the emount of customers waiting, seems to me too ma Attention and service were great but I had to wait for 2 hours, even with an appointment. Based on the emount of customers waiting, seems to me too many appointments were scheduled at the same time More
by victorpablo
Employees Worked With
Chris Smith
