Courtesy Acura

Excellent Service Manager I recently purchased a 2019 RDX and thought there was an issue with the speaker system, to me it seemed like there was "white noise" coming from the I recently purchased a 2019 RDX and thought there was an issue with the speaker system, to me it seemed like there was "white noise" coming from the speakers. With a brand new car, that was a cause of concern for me. The dealership promptly gave me a loaner car and took my car to check out this issue. Connor was extremely helpful in helping me understand the car's sound system and that there actually wasn't a problem with the speakers, they just needed to be adjusted for a more balanced sound. More

Excellent! I worked with Matt on an insurance claim that was almost 3-years old. He was amazing in communicating with me as well as working with State Farm and q I worked with Matt on an insurance claim that was almost 3-years old. He was amazing in communicating with me as well as working with State Farm and quite a few wrinkles that we had to work out. I have always loved to take my car their for the normal visits but as far as I'm concerned they (meaning Matt) went above and beyond the call of duty in his patience and help in figuring this all out. Thank you Matt. More

Annual maintenance Matt was extremely helpful. I was not sure what service light was on when I was about to leave and he knew right away what it was. Matt was extremely helpful. I was not sure what service light was on when I was about to leave and he knew right away what it was. More

What service should be With the death of customer service it was so refreshing and comforting to find it at Acura! They treat you like your car is important to them just as With the death of customer service it was so refreshing and comforting to find it at Acura! They treat you like your car is important to them just as it is to you. Wonderful, personalized, patient, informative service. Just as it should be when you have a luxury car. More

Good Experience Like the previous services, this one was again prompt and with good attention by supervisor. He explained all recommended chargeable items with reason Like the previous services, this one was again prompt and with good attention by supervisor. He explained all recommended chargeable items with reasons to have them done (I already have 6 basic service package as part of my car purchase). I did not have to waste any time at the service center thanks to the courtesy shuttle home and back. More

Great Very friendly and overall great experience, much better service than the Acura dealership in Texas. Waiting area was nice and comfy. Didn’t have to w Very friendly and overall great experience, much better service than the Acura dealership in Texas. Waiting area was nice and comfy. Didn’t have to wait too long More

Long wait Attention and service were great but I had to wait for 2 hours, even with an appointment. Based on the emount of customers waiting, seems to me too ma Attention and service were great but I had to wait for 2 hours, even with an appointment. Based on the emount of customers waiting, seems to me too many appointments were scheduled at the same time More

Disappointing Was just needing a routine maintenance. First it was hard to get someone to call us back to set appointment. Second, we bought the car one year ago wi Was just needing a routine maintenance. First it was hard to get someone to call us back to set appointment. Second, we bought the car one year ago with two free oil changes. When my wife went to check out they said the 2nd oil change was expired by a few weeks and made her pay. I have bought 3 new cars from Courtesy and get this kind of service. Very Poor! More

SATISFIED Prompt, friendly service and the use of a loaner gives you five stars. LOU synced my phone to my car which made me happy. Venessa was knowledge an Prompt, friendly service and the use of a loaner gives you five stars. LOU synced my phone to my car which made me happy. Venessa was knowledge and professional. More