Courtesy Acura
Littleton, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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This was my first experience buying a used car from a dealer. I was pleasantly surprised by the whole experience. I am happy with my purschase and would highly recommend working with either of these gent dealer. I was pleasantly surprised by the whole experience. I am happy with my purschase and would highly recommend working with either of these gentlemen. I also want to mention Matt in the service department - he was great too! More
Things started off good with this dealership from the get go. I had been shopping for cars for about a week and went to many dealers across the Denver Metro area. I did a lot of research and checked the inve go. I had been shopping for cars for about a week and went to many dealers across the Denver Metro area. I did a lot of research and checked the inventory of each dealership online and requested quotes via e-mail. Almost all the dealerships quoted me one price in the e-mail but had a different story when I showed up. This didn't happen at Courtesy Acura. I was referred to Rick Armijo at the Courtesy Acura dealership by a friend who just purchased a car from him a week before. He described Rick as "one of the nicest people I've ever met". Upon arrival at the dealership, I was immediately connected with Rick who was very friendly and peaceful. He asked a few questions and then stood back and let my wife and I browse. He was completely non-intrusive and allowed my wife and I to converse and share our thoughts without interupting us. Rick answered my questions in a direct and concise manner. He wasn't trying to "sell" me anything, he was answering my questions which I appreciated. I was interested in the 2011 Acura TSX so I took both the 3.5L and 2.4L out for a drive around the neighborhood and really got the feel of the vehicle. Upon returning to the dealership I made up my mind and decided to purchase a brand spanking new 2011 Acura TSX 2.4L with the Technology package. Rick took my wife and I to a table and offered us some drinks and we got down to business. What I appreciated about Rick was that he walked me through the pricing options line by line and explained everything before arriving at the final price. Gracioulsy, he gave my wife and I a few moments to think it over. I made a counter-offer and instead of being dismissive Rick took my offer and re-crunched the numbers. He came back with a very attractive number and even threw in some accessories at no extra charge. The result was that I purchased a car and had 3 grand knocked off the price I had in my head. Already satisfied with my experience, things got even better. In the past, when buying cars from other dealerships after agreeing on the sale I'm normally left sitting around until the car is ready for me to take home. This was not the case at Courtesy Acura. Rick took me to the showroom and sat me in a car and gave a detailed explanation and demonstration on all the features in the TSX. Before he did this I had thought it would take me months to figure out how to work the car, but Rick showed me everything. I left the dealership really knowing how to operate all the features. I also met almost the entire staff. All in all my experience was excellent. It didn't feel like I was buying a car. Most people feel exploited and like suckers when they leave a dealership. Go to Courtesy Acura and I promise you will leave feeling like you made one of the best decisions in your life. The TSX was for me yet my wife was so impressed by the car and the service that she has vowed to get her next car from this dealership. I know I will always go back to Rick and the entire team at Courtesy Acura. They didn't just get my business, they got my business (and my wife's) for LIFE. More
I recently purchased a vehicle from this dealership and was pleasantly surprised at the level of service my wife and I received. From the minute we arrived it was not your typical "shark smelling blood in was pleasantly surprised at the level of service my wife and I received. From the minute we arrived it was not your typical "shark smelling blood in the water" experience I have had over the years. I was greeted extremely courteously by Sean Wardrope, who rather than push into my personal space informed me that when I was ready for help, or had any questions he would be available. With that, he faded into the background. I actually had the chance to browse without feeling like the vultures were circling. Knowing exactly what I wanted, and spotting it shortly thereafter, Mr. Wardrope proceeded to work me through the purchase process with a very casual, yet extremely professional,confident and knowledgeable demeanor that is not often found in this day and age of deteriorating customer service. I can honestly say that while it is possible I could have haggled more, and even possibly searched further for a cheaper priced vehicle, the service I received, from start to finish removed any such thoughts from my mind. I felt it important to send this note because it has been a very long time since I have felt that someone on the selling end of a product has displayed such a sense of pride in his trade. Mr. Wardrope has absolutely earned my respect, and along with that, my recommendations to associates and friends with regards to their next vehicle purchase. Thank you for you time. More
The car purchasing experience was surprisingly pleasant. Jeff showed us several vehicles while we were making our decision. At no time did we feel rushed or unwelcome. We ended up with a used vehicle that Jeff showed us several vehicles while we were making our decision. At no time did we feel rushed or unwelcome. We ended up with a used vehicle that cost far less than the usual stock at a luxury dealership (and we were still treated as valuable customers). We were greeting with 'Yes, no problem' when we requested certain repairs with the vehicle. Jeff even watched our young children while we were closing out the paperwork. This dealership and its staff are professional, courteous, and welcoming, and the customer service is top-notch. More
Had a great experience with James. He did all the leg work up front.Easy to talk to and deal with.Because of the popularity and the avialability of the model I was looking at , there was no movement on t work up front.Easy to talk to and deal with.Because of the popularity and the avialability of the model I was looking at , there was no movement on the price. But I would recommend this sealer and salesperson More
Went to Courtesy Acura looking for a used MDX. We had been to 5 other dealerships and what an experience we had. Rick was great. He greeted us immediately, listened to what we were looking for, price ra been to 5 other dealerships and what an experience we had. Rick was great. He greeted us immediately, listened to what we were looking for, price range, and never pressured us to buy. He called us when they got the right MDX in for us. Rick even went out of his way to come in on his time off to meet our schedule. We will recommend Rick and Courtesy Acura to everyone we know, as they provide excellent customer service and fair pricing. Rick thanks for everything. More
This is the fifth new car that I have purchased (the first Acura) and it was the easiest and most satisfying purchase I have made. Jeff Zweben was very honest and professional and it was a pleasure wor first Acura) and it was the easiest and most satisfying purchase I have made. Jeff Zweben was very honest and professional and it was a pleasure working with him and I would do so again. I received about what I expected for my trade-in and got a very good price for the car. The dealership as a whole is very impressive. More
My experience was great! I didnt feel any presure& also I didnt feel I being taken advantage of. The salesman also offerred to lower the price to accomadate my price range.Unlike other places they TRY also I didnt feel I being taken advantage of. The salesman also offerred to lower the price to accomadate my price range.Unlike other places they TRY to persuade you into a vehicle Jeff did not he knew the car I wanted & made no attempts to misguide my into settling for a car similar to what I wanted.Also the entire deal was done proficiently & in a timely manner. Overall my visit & purchase was pleasent & I would recommend them to my network. More
Jeff did an awesome job helping find exactly what we needed! We were in and put within a couple hours and it was an overall excellent experience! Will most definitely be checking back with Jeff when we needed! We were in and put within a couple hours and it was an overall excellent experience! Will most definitely be checking back with Jeff when we are ready to buy our next car! More
Kerry was great! I didnt buy, when I'm ready I'll be coming back. Great selection, and I felt like I would be able to work with them on the price. coming back. Great selection, and I felt like I would be able to work with them on the price. More