Courtesy Acura - Service Center

Fast service! Previously in California, this service would take at least 2-3 hors; they finished in 2 even with the additional diagnostics requested. would take at least 2-3 hors; they finished in 2 even with the additional diagnostics requested. More

Thank you always Michael Wajler for being there for me and my Acura RDX! You fixed my broken key cylinders in record time and my car is running safe and sound and my new battery won't be drained! I also and my Acura RDX! You fixed my broken key cylinders in record time and my car is running safe and sound and my new battery won't be drained! I also want to thank everyone in service for taking such great care of me as well...I believe Kenneth Michael also helped me out as well. You are a great team and I will always rely on Michael and everyone at Courtesy Acura! More

Honestly presented not being able to find transmission troubles. Wait and see seems reasonable to me. troubles. Wait and see seems reasonable to me. More

Took car in for servicing. Technician failed to tighten oil drain plug all of the way. After noticing oil spill on the garage floor, took car back the next day to have problem diagnosed. Cost me 2 extra h oil drain plug all of the way. After noticing oil spill on the garage floor, took car back the next day to have problem diagnosed. Cost me 2 extra hours and being inconvenienced. The dealership was very apologetic, however I feel I should have been offered some kind of accomodation. More

My wife took our car in for a routine oil change. Everything seemed to be normal until I saw the car when she brought it back from the dealership. Whoever the technician was working on our car put Everything seemed to be normal until I saw the car when she brought it back from the dealership. Whoever the technician was working on our car put a very large and deep vertical scratch on our driver door. This was not noticeable by my wife when she was picking up the car because the person open the car door for her. It was only when I came home I noticed the large scratch. Of course I called back and asked what had happened but no answers. Pictures taken when we dropped of the car showed no scratches. I was told security camera footage would be reviewed but no answer came from it. I was simply told to bring the vehicle back so it can be buffed out. I had to take time off work and drive it back to Courtesy. They tried to buff it but the scratch is too big and deep. Now I have to take it back yet again to see how it will be fixed. The lack of professionalism and low quality of work is not what I am accustomed to with Courtesy. More

Michael Osborne did an excellent job .He was professional, friendly and attentive. Great customer service. professional, friendly and attentive. Great customer service. More

Brought my vehicle in for service. Michael W. explained what's to be done as well as the estimate for the cost. No issues. what's to be done as well as the estimate for the cost. No issues. More

Our new car had a rattle in the steering wheel. Courtesy got us an appointment that worked for us. They fixed the problem - were helpful and easy to work with. got us an appointment that worked for us. They fixed the problem - were helpful and easy to work with. More

Took 3 business days but real satisfaction at finish..customer service wasn't bad ,best finish..customer service wasn't bad ,best More

Prompt assistance with backordered part and allowed me to keep the car while waiting on part delivery which only took a week! keep the car while waiting on part delivery which only took a week! More