4,678 Reviews of Courtesy Acura - Service Center
Michael was great to work with and I continue to be impressed by my experience with Courtesy Acura. Professional, friendly, and above all, honest! I have gone to other dealership service departments impressed by my experience with Courtesy Acura. Professional, friendly, and above all, honest! I have gone to other dealership service departments with other vehicles and the comparison with Courtesy Acura is startling. More
Great customer service! Malachi was thorough and helpful. I am pleased to have found the service department of Courtesy Acura to assist with our TLX. I am pleased to have found the service department of Courtesy Acura to assist with our TLX. More
Had issues with a different dealer Colorado Springs on getting service done, made an appointment with Courtesy Acura which i drove an additional 45 mins further, but was WELL WORTH THE DRIVE. Spoke to bot getting service done, made an appointment with Courtesy Acura which i drove an additional 45 mins further, but was WELL WORTH THE DRIVE. Spoke to both of the Michaels in the service department and got checked in. Was welcome to browse or grab a snack in the lounge area, before i knew my car was in and out ready to go. Car wash washed they had done a quick check over on the car I was ready. Much appreciated service i will be making an extra drive just for there business in future. Thanks again, nice to see great Customer Service still exist. More
As always the service was great, they had me in and out of there in a timely manner Michael was great to work with. I highly recommend going to Courtesy Acura for service. of there in a timely manner Michael was great to work with. I highly recommend going to Courtesy Acura for service. More
Malachi was great to work with in trying to solve a repeated problem with our car. His communication was quick, great and took the time to answer all of our questions and noted each detail perfectly! repeated problem with our car. His communication was quick, great and took the time to answer all of our questions and noted each detail perfectly! More
Michael Osborne was great to work with. Friendly service and the process was quick. It is also nice to have a clean service waiting area to relax or do work while you wait. Thank you. (5 stars) and the process was quick. It is also nice to have a clean service waiting area to relax or do work while you wait. Thank you. (5 stars) More
Michael Osborne was wonderful. Explained everything and had the car ready when promised. I have come here for a long time and the service work has always been exceptional. had the car ready when promised. I have come here for a long time and the service work has always been exceptional. More
It was excellent. The replacement vehicle was at my house on time and the loaner was clean. Malachi was kind and persistent. I had phone issues with him connecting (my spam blocker kept declining him house on time and the loaner was clean. Malachi was kind and persistent. I had phone issues with him connecting (my spam blocker kept declining him), so he went out of his way to text and make sure we got connected so I could call him. Afterwards, he walked me through all the fixes and everything done. The car came back washed and clean, and the return driver was prompt. Great experience, and especially Malachi for working though communication troubles. More
I scheduled an A1 service appointment a few days prior. Easy to schedule online. We have had an issue with our window squeaking ever since we purchased the vehicle. Michael had service take a look and they Easy to schedule online. We have had an issue with our window squeaking ever since we purchased the vehicle. Michael had service take a look and they were able to fix the issue no problem and no charge! Michael also had service take a look at a recall that applied to my vehicle and they took care of that also. Very efficient service appointment!! More
Great service, the staff is very friendly and attentive. The workmanship is top notch, I never have to worry about an inferior repair. My car is returned very clean. The workmanship is top notch, I never have to worry about an inferior repair. My car is returned very clean. More