4,699 Reviews of Courtesy Acura - Service Center
The team did a great job. The service representative was helpful and friendly, the service was completed earlier than suggested and additional items were addressed with the car. helpful and friendly, the service was completed earlier than suggested and additional items were addressed with the car. More
Great service representative (Vanessa). She was awesome (10 out of 10). She went out of her way to help resolve the issue I had, and she kept me up to date with helpful updates. She knew what she was doi (10 out of 10). She went out of her way to help resolve the issue I had, and she kept me up to date with helpful updates. She knew what she was doing, and she made sure I was apprised of the situation and felt comfortable with everything happening. I completely trust her, and she's the reason I will return to Acura to service my car. I won't go anywhere when I don't trust the folks working there. She was honest and straight forward - even when it meant less work would be done and even though she didn't need to be and I probably never would have known. That's an excellent way to run a business, so I will be back. More
New to Courtesy Acura after moving here out of state. By far the best dealership service I’ve received! Vanessa was welcoming, friendly and gave me cost estimates up front. Will definitely be back! far the best dealership service I’ve received! Vanessa was welcoming, friendly and gave me cost estimates up front. Will definitely be back! More
Mike handed my RDX Service very well. Happy service experience from the time I stepped in till leaving. He introduce me to Mr Dennis to check Resale value of my car. experience from the time I stepped in till leaving. He introduce me to Mr Dennis to check Resale value of my car. More
Mike was very helpful and professional when I had my Acura serviced. He kept me updated throughout the day on the progress. He also alerted me that I needed to have new brakes installed and went out of Acura serviced. He kept me updated throughout the day on the progress. He also alerted me that I needed to have new brakes installed and went out of his way to make sure if got done that day at a reasonable price. Excellent customer service! More
I have enjoyed my experiences with the great folks at this dealership when buying a vehicle or when having service done. Our whole family has done business here and we appreciate the friends that we have this dealership when buying a vehicle or when having service done. Our whole family has done business here and we appreciate the friends that we have made here with their outstanding staff. More
Very impressed with overall service. From start to finish I could not ask for a friendlier environment and professional service. I definitely will refer my friends. I could not ask for a friendlier environment and professional service. I definitely will refer my friends. More
Excellent service. Professional people. Mike W was amazing consultant; easy to deal with him, trating customers with courtesy and knowledge. I am always happy with his professionalism Thank you amazing consultant; easy to deal with him, trating customers with courtesy and knowledge. I am always happy with his professionalism Thank you More
I was very pleased with the service I received. Everyone in the service department was friendly. Michael was helpful and kept me informed of the service progress, and the car was ready on time as requested. in the service department was friendly. Michael was helpful and kept me informed of the service progress, and the car was ready on time as requested. Thank you! More
Michael was a joy to work with and made sure I was taken care of in a timely manner. I would have given a score of excellent had it not been for someone changing some of my settings as if it were their vehi care of in a timely manner. I would have given a score of excellent had it not been for someone changing some of my settings as if it were their vehicle. I had to change them settings back to where I had them originally so I would suggest to the employees (Technician etc.) to leave the customers setting alone except seat setting which should automatically reset to where the customer had it once the car is locked and unlocked or starts the vehicle. More