Courtesy Acura - Service Center

Thank you Courtesy Acura for being so thorough and figuring out what was going on with my car! You all were great about keeping me up to date on the status of what was going on. I appreciate all of yo figuring out what was going on with my car! You all were great about keeping me up to date on the status of what was going on. I appreciate all of your help and honesty! More

Great customer service! Very Customer oriented and thorough follow through. My phone calls were returned promptly and they communicated with me every step of the way! Great dealership. thorough follow through. My phone calls were returned promptly and they communicated with me every step of the way! Great dealership. More

I received excellent service. Friendly, knowledgeable and punctual. I trust the Courtesy Acura service department to treat me well and take good care of my cars. and punctual. I trust the Courtesy Acura service department to treat me well and take good care of my cars. More

They always set reasonable expectations. The staff is respectful, forthright and kind. If I need a loaner car they always have one for me. I highly recommend. respectful, forthright and kind. If I need a loaner car they always have one for me. I highly recommend. More

Everyone I interacted with was great to work with, and the information provided was helpful. I don't appreciate your 25 word minimum, dumb policy the information provided was helpful. I don't appreciate your 25 word minimum, dumb policy More

An overall outstanding experience! My only criticism would be with the functionality of the online reservation system. I often have trouble accessing my account (apparently due to password issues), and would be with the functionality of the online reservation system. I often have trouble accessing my account (apparently due to password issues), and am frustrated with any subsequent attempt to make an appointment as a guest user. More

David was awesome and did a great job. He is good! He took initiative to understand the concern and did well to interact with the right people responsible for the recall. took initiative to understand the concern and did well to interact with the right people responsible for the recall. More

Great customer service, friendly staff work is done quickly and accurately. Michael is friendly and communicates about work and explains the work that needs to be completed. quickly and accurately. Michael is friendly and communicates about work and explains the work that needs to be completed. More

Michael was very welcoming and had an enthusiastic attitude. The service team diagnosed the problem accurately, and fixed my RDX. Overall very happy with my experience at Courtesy Acura. attitude. The service team diagnosed the problem accurately, and fixed my RDX. Overall very happy with my experience at Courtesy Acura. More

Experiencing problem with the remote start on my 2019 MDXAspec. A replacement transmitter was installed but the problem persists.. My Service Rep thinks it my be because of the possibility of third part MDXAspec. A replacement transmitter was installed but the problem persists.. My Service Rep thinks it my be because of the possibility of third party interference and suggested the next time I am in for service have a more diagnostic check. I really appreciate Malachi looking out for trying to get this problem resolved. More